Hotel berhampiran Shark and Rays snorkel, Caye Caulker

Everything was great only thing was the rooftop was not open

This was by far THE BEST family vacation we've taken in 29 years!. I can't say enough about our experience but will try to give you the highlights to ensure your experience is just as good as ours. Little did we know July is not ”in season” in Belize, but for Americans looking for a relaxing, beach getaway with as little or as much as you want to do, this is the place to visit. In addition, July starts Lobster season there, so we had fresh lobster options at every meal. We looked at Air B&B and VRBO listings before looking at resort options, and I'm so glad I made the choice to stay at Mahogany Bay. This property is unique in that you get your own ”villa” for your accommodations. There are small villas to accommodate a couple of people. And there are larger villas to accommodate a small or large family. Mahogany Bay is a 5-10 minute golf cart ride from where our flight landed. Because we were Hilton Diamond members, they arranged complimentary shuttle service to and from the airport. Word of caution, if you are taking a puddle jumper from Belize City to San Pedro (which I highly recommend as it takes less time than a boat road and the boat ride is not that smooth), don't be surprised if your gate agent is also your pilot : ) Upon arrival at the resort, we were greeted by Dennis who not only helped with our bags and getting us to our villa, he got us complimentary Lemon Grass Teas (non-alcoholic) which was unbelievably refreshing on a steamy day. I'm not sure he ever leaves the property, because any time I needed something he was there...including when I was trying to find the name of one of our excursion guides. We had prearranged a gold cart rental through Mahogany Bay which we recommend doing versus arranging your self, as it will be waiting on you at the hotel and can be serviced / traded out should you have any issues. Sephenie, the concierge, assisted us with this in advance which was extremely helpful. I would guess 96% of the island runs on gold cart traffic. There are cars, but almost everyone is on a two wheeler or golf cart. This can seem a bit overwhelming at first, but there are three main roads that you have to know, and by the end of the first day, you can easily get around. As well, Sephenie assisted us in making several of our dinner reservations in advance as well. We did a couple of excursions through Tuff E Nuff Tours (see their page for that review), but if you don't want or decide not to spend the money on the excursions, VISIT the private island and make sure you find Duane. Duane is by far the best waiter / porter / all-around amazing employee/ person this property has. Duane not only suggested what became known as our favorite drink ever (frozen coconut mojito), he also took the time to hand write a list of restaurants we should try if we had the chance. He was a plethora of information. I don't believe he's a manager, but he should be because he understands service and getting to know his custo

Stay here and you won’t regret it. The owner is very helpful and knowledgeable about the area. You can contact him anytime with WhatsApp for any assistance. The property is small and very cute. We even got a free room upgrade because someone wanted to stay longer. The only thing I would mention is the neighbours dog barks a lot at night while they’re out and in the morning sometimes. The neighbour also collects bottles to recycle so that was quite loud outside the window in the mornings. There was also a strange “bathroom” smell at night that filled the room, but didn’t come from our room. Couldn’t figure out why or where it came from. Overall still very pleased with our experience and all the pros outweighs the tiny cons. The property is lovely and in a great location with complementary bikes to use for the day.