Hotel berhampiran North Road Plaza, Cebu

Since i tried this hotel last January, i never book any hotel in cebu but Bai Hotel, the staff are so friendly and accommodating, even mu transactions is far from Bai hotel, i still prefer to stay this hotel. breakfast js exceptional, i so love it. I highly recommend this hotel when u com to Cebu.

I was looking for a hotel near the airport and near the grocery and restaurants during a recent trip to Cebu. My usual stay had a big price increase and since it was far from the airport, I tried looking for a new hotel. I used to stay at other hotels near Felicity and thought that the prices were a bit steep for hotels without pools. I chanced on them while browsing Google Maps and gave them a call. It's good that they had a vacancy and so I made my way from the client site to the hotel. I was pleasantly surprised with the bright lobby. The single room, though, had a weird layout with the sink just behind the door but not inside the bathroom. Still it was value for money because it had hot and cold water, a cool air conditioner, a refrigerator, a flat screen TV and clean sheets. Since it was just beside the highway, I expected to hear scooters darting across. Well, most of the noise came from fellow guests walking through the corridors after making bar crawls, I guess. Aside from that, the hotel is great value for money. I'm looking forward to staying with them in future trips.

Checked in at 5:40 PM, I booked for queen-sized but it’s not available they said booking isn’t guaranteed. So if you want to get the room that you want, check in on time. We settled in a 2 single-bed room for a night (Room 922) and requested to be transferred on queen sized bed the next day (Room 613) which took awhile btw, if you have errands transferring of rooms is a hassle. Anyway, room 922 was noisy at night as it is facing the port area which is in operation 24/7. TV was ok at first but later on it didn’t work, signal interruption. When entering the room, I always check the sheets first for stains and bedbugs. No bugs but the bedsheets had stains, I don’t know how they did their laundry but they aren’t doing a good job removing the dirt. When we were transferred to 613 the sheets were heavily stained, I requested it to be changed good thing they changed it right away. Bathroom tissue was low quality, bring your own if you’re very particular with tissues. Breakfast was mediocre. Wifi was spotty. AC unit worked well. Staff were courteous and location was good, just across SM Cebu/ North Bus Terminal. Will I come back? For location and just one night stay maybe yes. For other reasons, no.

The location is walking distance to Ayalla mall which is very convenient. the room was generally clean but the furnitures are a bit old and stained, it looked dirty. The room that i was given had a connecting door to another room which was occupied by others. I could hear their voices clearly when they are talking and laughing. I did not feel comfortable having that comnecting door, but since i was only staying for 1night, i did not ask to be transferred. I just felt like they should have told me before giving me that room. Those who plan to book here, if you are not comfortable having connecting doors to another room, better ask before checkin. Its really annoying when they think its ok.

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

I stayed with my friend here for 4days and 3 nights so far so good most especially the service everytime we call for room service or order for foods they’re very accommodating. For their foods its was so good most specially their pork sinigang it’s so delicious and so worth the price, the servings is large and when I say large it is good for 4-6 people and sorry we really didn’t think of taking a pictures of the room since our mind at that time is occupied with something important

We had the pleasure to eat at Belmont Cafe. It was an exceptional experience and the service was second to none. From the greeting upon entry to the quality of food and the attentiveness we received, the entire time was incredible. We had the four cheese pizza, fresh lumpia, Laing and other items. The food was beyond delicious and can’t wait to taste more dishes in the future. We want to give special recognition for Chef Ri, she checked on us to make sure we enjoyed the food, a rare thing and much appreciated. Special recognition as well to our server Michael, he went above and beyond to make our visit memorable and was one of the most attentive I have seen, he provided the highest quality of service and others in the future will have a hard time matching his skills. Thank you for all you did to make our dinner one we will not forget.

This was a nice resort. The service staff were kind and accommodating and let me check in early and upgraded my room when I told them I’m checking out at midnight and won’t even be sleeping over. It was so nice to just enjoy a pool day right before our 2:40 am flight. We had fun, took naps, and didn’t have to go to their airport too early to wait around. The evening buffet was delicious. We wanted to get a massage but the price was too much compared to other places. The beach was great to snorkel and we had a lot of fun looking at the fish. They had a fire show by the pool in the evening. Just a few concerning points: -The water from the shower was warm but didn’t get hot enough to enjoy so we had to take a bath instead which provided a good temperature - They need to update their carpet in the room so it looks more modern. This carpet looks like from the 90s. I know it can’t be that old but it’s got that vibe. -Two slides in the kids’ area were closed and not able to be used -Wave pool was closed I guess I knew this would happen. When you go to these kinds of places, there’s always something that’s closed or broken. -The beach sand is very hard, wear water shoes All in all, it’s a nice resort. Very bustling, full of energy and lovely.

Plantation Bay is again my favorite hotel on Mactan. I was there August of 22, January of this year and just finished a stay in May. Here are some things to consider about Plantation Bay: - It’s the only large Filipino owned resort on Mactan and they must treat there staff incredibly well because everyone I spoke with has worked there 10+years - unlike other resorts they have a no tipping policy - The large salt water lagoons are beautiful and large enough that they never feel crowded - Plantation Bay offers a variety of food options for every taste - They have a wide variety of on site activities and offer multiple excursions outside the resort for reasonable prices To be fair there were a couple of things that could improve but those are minor - The beach towels need to be replaced. The bathroom towels are great but the beach towels were old and thin - During busy periods when you call bell service or guest relations the phone just rings with no answer. Overall though, this is the best place to stay on Mactan. Great service, unique activities, great staff, and some of the best swimming pools anywhere Here are some tips: - if you are not traveling with kids, the waters edge rooms are amazing. You can step from your deck directly into the lagoon - Consider the Route 66 Diner for breakfast. Good food and never crowded -A romantic dinner at Palermo’s is a great option on site - I paid the extra $50 to have a car drop us off and pick us up at our room and it was definitely worth it. You get checked in/out at your room saving time Highly recommend this great hotel

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.