Hotel berhampiran Basar Anna, CelrA

Great hotel, very nice pool, staff were friendly and helpful. Dinner was brilliant and very reasonable, we ate there two out of four nights. Lots on the menu, even whole monkfish tail. Massive steaks too. Breakfast was so-so but standard pricing. The location is great if you’re mobile but the bus stop is just across the road so you can get into town easily either way (about a 20 minute walk, less than ten minutes on the bus). If you’re looking to visit the beaches, be prepared for a journey as they are very far away and hard to navigate via public transport. Taxis are expensive. The hotel staff printed the timetables off for us because they wouldn’t show on Google Map. Highly recommended though. We went snorkelling and sea kayaking and saw octopus and explored caves. Only negative to say about the hotel is that they charge for the hot tub and it’s €7 per person. Felt like it should be included but maybe you get a specific amount of slots based on your length of stay? Didn’t seem like anyone was booking it and I imagine it’s because most people feel it should be included.

The decor of this budget hotel is fairly basic, as you might expect. The bed was, oddly, a double bed with a children's bunk on top of it, reached by a ladder. It was fairly quiet, with some stomping from above before midnight, but then nothing. There was a fairly good window blocking noise from outside (it was a ground floor room). The A/C was also nice and quiet. The bed was comfortable, once you got past the ladder, but it's easy to hit your head on it and it obstructs the view of the (small) TV, which is not pointed properly towards the bed. The shower cubicle is wide, but pointlessly so, because the shower isn't powerful enough to reach very far. You can also easily turn off the water with your bottom, which I hate. There were some spots of mould on the ceiling, and the fan doesn't work - two possibly not unrelated facts. The breakfast was good, with lots of options. Soundproofing: 4/5 Breakfast: 4/5 Bed: 2.5/5 Bath/shower: 2.5/5 Friendliness: 3/5 La decoración de este hotel barato es bastante básica, como cabe esperar. Extrañamente, la cama doble tenía una litera encima para niños, que se alcanza a través de una escalera. La habitación era bastante silenciosa, con algunos pisotones audibles desde arriba antes de medianoche, pero luego nada. Tenía una ventana bastante buena que aislaba del ruido de fuera (estaba en la planta baja). El aire acondicionado también era bastante silencioso. La cama era cómoda, a pesar de la escalera, pero es fácil d**** con la cabeza contra ella, y obstruye la visión de la téle (pequeña), que no está bien orientada hacia la cama. La ducha es amplia, pero inútilmente, porque la baja potencia y ángulo de la ducha te obliga a estar pegado a un lado, donde es fácil apagar el agua con el culo (algo que odio). Hay moho en el techo y el ventilador no funciona, dos hechos que sospecho que están relacionados. El desayuno era bueno, con bastantes opciones. Aislamiento acústico/ruido: 4/5 Desayuno: 4/5 Cama: 2.5/5 Bañera/Ducha: 2.5/5 Trato: 3/5

We stayed in the IBIS hotel while doing our road trip. It is not that far off the motorway. This was one of few hotels in the city which had actual locked underground parking as our car was fully packed and I wouldn't like to unpack all our possessions to the hotel room. We haven't been able to book the parking but we have been lucky and got the spot for 12 e. The garage is not big so if you need secure parking, I recommend coming not too late as the hotel got busier in later night hours. We have read some reviews that free off-road parking is not secure and that some of the hotel guests experienced window breakage and theft of their possessions. The hotel by itself was average. There is also an IBIS budget hotel in the same areal. It was nice and warm inside. Bed was comfy. They accept dogs. The bathroom doors in the room 124 can't be closed.

We stayed at the Ciutat Girona on 14 April 2023. We were charged 174.64 Euros for a one night stay. This did not INCLUDE BREAKFAST in a room without a balcony. We had a drink in the hotel bar We wanted to go to our room to freshen up for the evening. The bar was left unattended for 10 minutes so we could not pay. After waiting we went to our room (405} to freshen up for the evening.. We had a phone call to the room after around 15 minutes accusing us off trying to get away with not paying. THE BAR HAD BEEN LEFT UNATTENDED..i do not take kindly to such accusations. The hotel bar was closed when we returned a little after 10 p.m. and we had to make do with what the receptionist could provide in between her other duties. We were on holiday and the whole experience at the bar left a lot to be desired. The air conditioning was defective so we had to have to the window of the room open because the room was so hot. Of course, deliveries to local businesses made sleep impossible as the night progressed. The television remote control did not work so there was basically no TV. The flooring at the entrance to the bath room was breaking up and not to an acceptable standard. And the final insult was that we were charged for water from the mini bar! We have stayed at the Ciutat before but this will be the last time. And I reiterate that we paid 174.64 Euros for this experience.

¿Hola todo bien? Llevo más o menos una semana tratando de resolver un cargo indebido que me hizo este Hotel, el cual fue debitado dos veces en mi tarjeta de débito, donde ya envié un correo electrónico de prueba al Hotel y a ***********, y el soporte me ha estado preguntando cosas sin fundamento, cual sería mi número de tarjeta, en mi extracto bancario. En primer lugar, los bancos en Inglaterra solo prueban el número de cuenta y el número de código de clasificación en el extracto bancario. No hay forma de que pueda exigirle al banco algo que no hace, que es su jerarquía de prestación de servicios, que sería demostrar el número de cuenta y el código bancario al cliente del banco y reportar como estado de cuenta lo que se cobró del cuenta. El servicio que recibí del Sr. ¡Gerald estaba a regañadientes a su servicio, lo que me obligó a colgar y renunciar a mi queja! Me gustaria alguien superior que se tome mi caso en serio, me llame o me mande un mail, y mire seriamente las cosas que le han estado pidiendo a los clientes, como el numero de tarjeta en el estado de cuenta donde el banco ha estado trabajando de esa manera durante más de años. El estado de cuenta ya muestra el número de cuenta, el código de clasificación y el cargo indebido. En mi humilde opinión, faltaba alguien con experiencia para analizar mi caso. Nuevamente, mi tarjeta fue cargada dos veces, la cantidad de 43,73 libras se convirtió en 50 euros en moneda local. seguir los detalles de mi estancia. Cama en Girona Número de confirmación 2311.271.054 Código PIN 5414 Detalles de la reserva 2 noches, 1 cama en dormitorio reservado para 1 adulto Check-in martes, 9 de mayo de 2023 (16:00 - 00:00) Échale un vistazo el jueves 11 de mayo de 2023 (04:00 - 11:00) Calendario de Google Outlook/iCal Hora de llegada 냸 Haz una cita con tu anfitrión 1 cama en dormitorio £40 10% IVA £3 Precio (para 1 persona) alrededor de £ 43 50€. Pido ayuda a los gerentes que me puedan asistir y dar el apoyo que necesito. Porque ya probé por todos los medios que el cobro fue indebido, y aun así me devolvieron el dinero a mi banco. aparte de eso, el lugar es hermoso, pero este hotel en girona arruinó mis vacaciones e incluso me quitaron el dinero 2 veces por una sola estadía. El servicio de atención al cliente es uno de los peores que he experimentado. Y no contestan email ni teléfono.