Hotel berhampiran Concept Store Kutcha & Concept Bar Kutcha, Centar Sarajevo

As a very experienced traveler with about a 100 hotel nights/year I usually let my destination hotels know my room preferences - not cadging for an upgrade but simply making my wishes for room location, floor and view direction clear. I always do that initially during the reservation process and to be on the safer side I send 1 or 2 emails to them ahead (front desk and/or reservations). When arriving at the hotel after a long journey you are, of course, at the mercy of the hotel. And here it promptly came: the rooms on my preferred floor and with my preferred direction were ”all occupied”. The explanation that despite my reservation request and more 2 reminders by email they had not acceded to my preferences was that they had a different ”policy” (so to say a sequence) in allocation of rooms regardless of the guests' advance requests... Strange. Being at the front desk at their mercy teeth grindingly I had to take another room not really serving my clear preferences. But after that uselessly disappointing arrival experience I must concede that - except for this ridiculous room allocation ”policy” - the room was perfectly appointed, the staff exceedingly helpful, attentive, pleasant plus speaking numerous languages, the breakfast was well assorted and apart from that strange ”policy” the stay was altogether very pleasant. So if you have strong room preferences (and again: no upgrades cadging meant) you will most like flounder on their ”policy”, which they sadly only reveal to you upon your arrival, but if you don't mind they are a very good choice.

I consider myself as experienced traveler and this was the best hotel I have stayed in. Every single thing was planned in detail and delivered in perfect- best quality food, amenities in a hotel and the kindest people- reception, cleaners, kitchen crew. Thank you for this amazing experience. Definitely planning to come back.

The Swissotel Sarajevo is truly a world class property. Built recently, the infrastructure is modern and the design sleek. Favorites include the privacy and size of rooms, the high tech lighting and service controls, and efficient valet parking. The spa was an actual spa, rather than a hotel with a jacuzzi calling itself a spa, and we loved our visit to the salt rooms, hammam, sauna, and indoor pool. The panoramic views from the room made us want to stay there all day! The breakfast was included and was also superb. The only downside, which is clearly stated on their website, is that the hotel is dry. I imagine that a cocktail bar and wine room offered to the same standard as the rest of the facilities that do exist would make for a truly exceptional destination. Will stay again!

Nice hotel, looks like from the 2000. The hotel is eally close to the center of the city. They have big parking and really good breakfast. Also the part of the hotel is night club and also they have pool. They provide really good and nice space for conferences and have super nice stuff.

We stayed here for one night as part of an organised tour in August 2022. The hotel is a small drive out of the old city and the hotel is relatively new. Check-in was relatively quick and you can have some fun on the swings they have in the lobby. There are two stairwells in the hotel, so Reception will tell you which one to take to get to your room. Our room was at the end of the corridor and was nice and large. We had twin beds which were both big and comfy and everything was clean and tidy. Our room had plenty of space, a flatscreen tv, desk and chair and you can also see that the design was made to look as though part of the room had been built on. The bathroom was also large, with a big shower, nice fluffy towels, and plenty of hot water and good water pressure. Breakfast was very good - a good selection of hot and cold food. Plenty of juices, hot drinks and fruit etc. There's a spa and pool that you can use if you want to - we arrived late so just before it closed. The rooftop bar has great panoramic views (see the photo). Overall, I really liked this hotel and so did my friends.

We were placed here overnight by the airline due to a cancelled flight, so I don't have any comment about prices. It was a very pleasant short stay. Very large and clean room and bathroom. We had complimentary dinner in the rooftop restaurant that rotates and served a set menu, but it was good. The service was quite slow, not sure if that's usual or because there were a number of people off the plane that were there. Breakfast also complimentary in the rooftop restaurant and buffet style. They have a shuttle to and from the airport and I'm not sure if it's free or not, the airline also would have covered that. There's a small spa facility with excellent prices - 60 minute massage for €26

Clean with lux touch and big rooms in relative to its competitors & European standard With main 4-5 star amenity such as slippers, bath robes & shoe polish and free water It has Shattaf in the toilet Food in breakfast is yummy and diverse and fresh from their farms Hotel staff are friendly and helpful specially amina , alegia They have a shop in the lobby and amazing spa facility & laundry is fast. My room was deluxe double room with mountain view , they gave me a corner room with panoramic view of the mountain 510. The location is abit away from town around 15 minutes drive but if you are looking for quiet & luxury in nature property in SJJ this is a excellent option