overall, a very pleasant stay and hotel staff were excellent and polite.
1. in less than 3 minutes after calling front desk, a housekeeping staff came by to teach how to activate the dryer mode for the laundry machine. if a washing mode with multiple steps is in use, please note you might need to manually tap on the “play” button to proceed to the next step, so plan your laundry accordingly.
2. the room was left on dnd for more than a day and the hotel contacted us via whatsapp to verify that cleaning was not needed. requested for amenities to be placed right at the door and the request was well fulfilled.
3. had ordered a package that only arrived after i checked out of the hotel. i had informed the hotel about this potential issue before leaving and they promptly followed up on it. they followed the step by step instructions and it was a hassle-free coordination. (please note that courier from the hotel and to your home address has to be self-arranged.)
4. complimentary parking is available. i eventually did not request it, but all you have to let front desk know in advance is the vehicle plate number.
extra pillows are available in the closet. the ample space in the kitchen area allowed for more space for laundry and baggage.
location is quite central to major malls and some iconic landmarks.
however, if you are travelling with elderly, children (or a light sleeper), you will hear the daily morning prayers from the nearby mosque at around 4.30am local time. i’d recommend anyone staying here to bring some earplugs. it wasn’t an issue for me as i slept off it after the first occurrence.
some timestamps by car
1. banyard ~30mins in AM
2. cgk airport ~60mins in late AM (book a Grab ride at least 2 hours in advance for stress-free experience)
3. gould cafe ~8mins in AM
4. mori tower ~8mins in AM
Terjemah