Hotel berhampiran Pioneer Park, Central Saanich

What I can say is the location was so perfect for us. The transportation just 2mins walk from the bus stop,10mins drive to downtown and malls is only 5mins walk from this hotel. But 2 things that makes me disappointed, first is on our first night in the middle of the night the air conditioner became to noisy the noise was so annoying at first we ignored it because we’re in the middle night and we’re sleeping, but the noise of the AC doesn’t stop and it became to loud so we need turn it off. Since its in the middle of the night we just ignore it and we go back to sleep since the temperature of our room is still cold. So in the morning we reported it in the front desk about the AC to check the AC of our room. But the front desk wasn’t sure if can be fix on that day so he suggest to give us a stand fan. Since we got no choice we agreed for his suggestion for the stand fan because we have to leave the hotel and go somewhere. We came back late night like 10pm. We saw the stand fan but we did now turn on yet, we try to turn on the AC if its fix and no more noise. Like 1-2hrs the AC is ok its normal, but when we’re about to go to bed and sleep the AC begun rattling and too noisy. So we need to turn it off the AC. So 2nd thing is the stand fan we got no choice so we turn it on the stand fan but sadly the fan takes 10-20mins to start the fan and when fan started is too noisy just like the AC. So in our 2nights when dont have a good sleep. 😂 But all in all the cleanliness of the room was excellent except the trouble of AC and Stand Fan 🤣🤣🤣

This hotel in Saanichton has a Bavarian look. The staff are really friendly and willing to help. The hot deluxe continental breakfast is very good with the sausage, eggs and waffles. It also has great bran muffins with the whipped margarine but there is other kinds as well They have a variety of juices, yogurt and cereal along with tea/coffee. The rooms are quiet even with the highway right there. The beds were very comfortable and the bathroom had all the amenities. The pub downstairs has great drinks and food, Wednesday wing night is a blast. Overall we had three people and we all enjoyed this hotel and would go again.

I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

At first glance the hotel is appealing and welcoming. They may be experiencing a lack in staffing as very evident when checking in to be stuck in a very long line with 2 employees only at the desk for 3pm check in time. Of my 30 friends all attending the same NYE event, none got their rooms on time. I waiting until 4:30 pm for mine putting me behind and lost time to use any amenties ie pool etc., or for preparing for a 6pm start for the party with the appetizers. Appetizers were very limited as the buffett also was. very basic food, ie. a salad bun basket, pasta dish, potato surprise, and an overcooked beef hip at the end of the table. Desserts were very limited also. The bar was also understaff for the numbers attending. Very long lineups and $9 a drink was certainly too steep. Sure didn't feel like the $85 plus tax tickets worth. The saving grace for this event was the fantastic band and terrific crowd I was with to ring in the new year.

Perkhidmatannya baik, saya disambut semasa mendaftar masuk dan bertanya sama ada saya mahukan kuki. Kakitangan yang sopan dan mesra. Bilik hotel sangat bersih, tempat tidurnya sangat selesa. Hanya di tingkat 8 dan masih mempunyai pemandangan indah pusat bandar & boleh melihat sedikit pelabuhan dalam. Pilihan TV di dalam bilik sangat lemah, hanya kabel asas dan TV dipasang sedemikian rupa sehingga menyambungkan komputer atau serupa dengan menonton Netflix bukanlah satu pilihan. Kini telah tinggal di sini dua kali, menikmati kedua-dua kali dan mungkin akan kembali lagi.

Wir haben uns für dieses Hotel aufgrund des Preises, der Lage und der kostenlosen Parkplätze entschieden. Obwohl die vorherigen Bewertungen teilweise nicht gut waren. Bei unserer Ankunft waren wir angenehm überrascht - der Eingangsbereich ist sehr einladend. Der Empfang war äußerst freundlich, wir haben einige Tipps erhalten, die sich als sehr wertvoll erwiesen haben. Das Zimmer war modern, nur etwas klein. Dafür gab es einen Balkon mit Blick auf den leeren Pool. Besonders positiv zu erwähnen ist das Bad. Alles sehr modern, beheizter Spiegel und eine ebenerdige Dusche. Mit dem Auto sind es übrigens nur ein paar Minuten ins Zentrum.

I always love my stays at chateau Victoria. They are incredibly friendly and accommodating. The rooms are clean, and they will always go above and beyond for you. I have had no problems getting late check outs. The service is always on point.

I'll start with the good..... free parking, hot water, power shower, daily fresh towels & coffee, iron & ironing board, good staff, microwave, kettle, Keurig, fridge. Our room was OK. However, there is no elevator. The bed creaked every time you moved, the springs were noisy & when one rolled over, the other followed suit, you both rolled together it needs a new mattress & base. The pillows were lumpy and had no substance to them even when you used two. The curtains were threadbare & paint peeling off the walls. No safe in the room. Storage & hangers are minimal. Black grout in between the tiles on the floor (needs a scrub with some grout cleaner). This doesn’t mean it wasn't cleaned as there was no hair in the sink or bath from previous occupants that we saw room was cleaned daily with fresh towels. The sink was not in the bathroom but in the bedroom. Pool & sauna.....pool was warm, but it needs a clean - there were live bugs in the pool we were in it approximately 10 minutes before we got out as we were grosses out, you could not see the bottom it was cloudy. The saunas are separate, one male & one female with change room facilities we didn't use them we also didn't use the fitness room. Access to the pool/sauna/fitness room, you have to go outside, walk the path , and then re-enter the building. The on-site dining....The Loft great staff with good pub food salt n pepper pork bites were very the kitchen staff worked very hard. Live music most nights but not disturbed by it. The Coachman, we had 1 breakfast there, and it wasn't great. Apparently, the chef was Grumpy that day .... maybe that's why it wasn't great? Waitress was great. All in all staff, were great, shower was powerful & hot, bed was not comfy we won't stay here again when we visit next.