Hotel berhampiran Espace des Arts, Chalon-sur-Saone

Les installations sont conformes à ce que j'attendee, pour la nourriture Je n'ai pas mangé

I have been saying with the Accor Group of hotels for over 40 years and I have to say this one is right at the bottom of the pile with very few positives . The main positives are the shower and hard working lady at breakfast Location is in the middle of a commercial park with a huge factory view from the back of the hotel , where our room was . Lights on all night Triple glazing so no road noise thankfully . A hypermarket is ten minutes walk away . As is the bus stop with the No3 taking you into town . The welcome was not the best . Despite silver Accor group membership , which normally means a complimentary drink ,we where advised the hotel offered complimentary water fountain ?! It’s not about the drink it’s the lack of acknowledgment. We where then advised the restaurant was closed only when I asked can we make a reservation , not ideal when there is so little nearby except a Bar grill . Which offers average food for a reasonable price to be honest but not what I expected . Again despite being booked for over 9 months , no advise email to say restaurant closed was sent The room was fine except for weird smell , stale smoke I suspect . The towels where very thin but the bed nice and comfy and as mentioned the shower great . As with all the Accor group toiletries have been massively down graded with ‘one for all ‘ approach from a dispenser . Bar service was non existent unless you wanted to order via a QR code , which ironically offered full restaurant service despite restaurant being closed . Half the wines where out of stock and the prices buried so deep in the scrolling we gave up and went to our room. No complimentary hot drinks in reception as with many Ibis Styles and no machines in room , so bring a kettle and own coffee … Staff seemed non plussed in offering local advise , when we enquired about buses the chap seemed surprised , he said he could offer us cabs ?! 1.35€ into town and 20 minutes journey is perfect on the bus by the way 👍🏼 Breakfast was poor with very little choices except serial and a few pasteries , cheese and bread . Cereal and poor fruit . Sliced bread would have helped of even boiled eggs . Not the hook it used to be with Ibis Styles .

Très bon hôtel pour une étape. Très bon accueil, personnel très arrangeant. Nous étions deux adultes et deux enfants de deux ans. Nous avons pu avoir des chambres communiquantes et deux lits parapluie. Chambre très propre et rénovée. Bonne literie avec de vraies couettes. Aucun bruit pendant la nuit même au RDC. Je recommande !

We had a overnight stay here after a long drive back from Spain to Belgium. We arrived later than expected because of traffic issues. The dinner we had was wonderful as well the service to charge our electric car. However: the airco in the room was not sufficient enough or working as should, I had sour milk during breakfast and the coffee and scrambled eggs were absolute disgusting . When mentioned these problems to the staff they argue with us and showed very arrogant behaviour. The outside and vineyards are beautiful but inside the building is rundown and the staff does not care at all or pretends that there are no problems. They clearly don’t accept any kind of feedback or criticism and offered us a cappucino in exchange after we spend 1000 euro’s for one night for 4 persons. In my 15 years of hospitalitywork as a maitre for different restaurants, 4 star hotels and Michelin star restaurants I have never seen or experienced this behaviour before. Clearly they only welcome customers that are French. Apparantly they have no clue what service means and how they should treat customers that aren’t French.

the Hotel de Greuze is an establishment of style and character with the most helpful, kind staff who like their guests to be comfortable. We had a charming, well furnished deluxe double room with a spacious bathroom and separate toilet. The best thing, of course, was the requested outlook on to St Philibert's Abbey which began life as a monastery in the fourth century AD. We had the constant chimes of the clock tower as our neighbours! The walled front garden is delightful, with ivy and roses, a sanctuary where you can sit and have coffee in the morning or a glass of Burgundy wine in the evening, or any time of day!. The abbey square at the back of the hotel was designated pedestrian only during our stay so that the little cafés and shops were peaceful places to visit. The staff went out of their way to arrange medical attention for my husband who'd suffered an accident shortly before our arrival. We unreservedly recommend the Hotel de Greuze as the place to stay in Tournus. Don't neglect to stroll through the Saturday local produce market in the old town.

We were a bit worried after the recent reviews but needn’t have been. On arrival our daughter went straight to the pool. The family room was a good size and the hotel stored our ice packs in the freezer enabling our onward transit to the south. The atmosphere is laid back and a bit quirky. About a 20 minute east walk to the centre of Beaune. Breakfast was ok, a little chaotic, but we got what we needed. The kids play area was also a nice touch. We would definitely return.

Excellent hotel located in walking distance to city centre, with all amenities. Cosy beds, good bathroom. Was difficult to check in, service couldn't find my Trip.com booking, but was finally accepted.