Hotel berhampiran Les Epices D'olivier, Chalon-sur-Saone

The hotel was fine - generally you know what you are getting in a Campanile, it's one of the older ones but was clean and the shower was great. The problem was the restaurant - after travelling for 8 hours we were told (on arrival) that teh restaurant was closed. The reason we use Campanile is that you the restaurants provide a decent meal and there i no hassle - but we then (after all that travelling) had the stress of trying to (1) find a restaurant (it is in a retail area of town), (2) find somewhere that was open (many restaurants in the area seemed to be closed on Sunday and (3) served reasonable food. We ended up in a Buffalo grill, which was pretty poor quality food. To be honest the receptionist wasn't overly helpful, didn't seem at all bothered by our plight and just pointed vaguely in the direction of the retail complex where there might be a restaurant. Would it have been so hard to drop us a line to say the restaurant was closed ? Then at least we could have made alternative arrangements in advance. I would not stay here again.

Les installations sont conformes à ce que j'attendee, pour la nourriture Je n'ai pas mangé

I have been saying with the Accor Group of hotels for over 40 years and I have to say this one is right at the bottom of the pile with very few positives . The main positives are the shower and hard working lady at breakfast Location is in the middle of a commercial park with a huge factory view from the back of the hotel , where our room was . Lights on all night Triple glazing so no road noise thankfully . A hypermarket is ten minutes walk away . As is the bus stop with the No3 taking you into town . The welcome was not the best . Despite silver Accor group membership , which normally means a complimentary drink ,we where advised the hotel offered complimentary water fountain ?! It’s not about the drink it’s the lack of acknowledgment. We where then advised the restaurant was closed only when I asked can we make a reservation , not ideal when there is so little nearby except a Bar grill . Which offers average food for a reasonable price to be honest but not what I expected . Again despite being booked for over 9 months , no advise email to say restaurant closed was sent The room was fine except for weird smell , stale smoke I suspect . The towels where very thin but the bed nice and comfy and as mentioned the shower great . As with all the Accor group toiletries have been massively down graded with ‘one for all ‘ approach from a dispenser . Bar service was non existent unless you wanted to order via a QR code , which ironically offered full restaurant service despite restaurant being closed . Half the wines where out of stock and the prices buried so deep in the scrolling we gave up and went to our room. No complimentary hot drinks in reception as with many Ibis Styles and no machines in room , so bring a kettle and own coffee … Staff seemed non plussed in offering local advise , when we enquired about buses the chap seemed surprised , he said he could offer us cabs ?! 1.35€ into town and 20 minutes journey is perfect on the bus by the way 👍🏼 Breakfast was poor with very little choices except serial and a few pasteries , cheese and bread . Cereal and poor fruit . Sliced bread would have helped of even boiled eggs . Not the hook it used to be with Ibis Styles .

Très bon hôtel pour une étape. Très bon accueil, personnel très arrangeant. Nous étions deux adultes et deux enfants de deux ans. Nous avons pu avoir des chambres communiquantes et deux lits parapluie. Chambre très propre et rénovée. Bonne literie avec de vraies couettes. Aucun bruit pendant la nuit même au RDC. Je recommande !

We had a overnight stay here after a long drive back from Spain to Belgium. We arrived later than expected because of traffic issues. The dinner we had was wonderful as well the service to charge our electric car. However: the airco in the room was not sufficient enough or working as should, I had sour milk during breakfast and the coffee and scrambled eggs were absolute disgusting . When mentioned these problems to the staff they argue with us and showed very arrogant behaviour. The outside and vineyards are beautiful but inside the building is rundown and the staff does not care at all or pretends that there are no problems. They clearly don’t accept any kind of feedback or criticism and offered us a cappucino in exchange after we spend 1000 euro’s for one night for 4 persons. In my 15 years of hospitalitywork as a maitre for different restaurants, 4 star hotels and Michelin star restaurants I have never seen or experienced this behaviour before. Clearly they only welcome customers that are French. Apparantly they have no clue what service means and how they should treat customers that aren’t French.

Hotel is situated on the outskirts of Beaune but in easy walking distance of the town centre with all its attractions and to the train station.It can be difficult getting taxis in Beaune.Typical of this style of hotel our room (superior room) was a bit cramped especially as we were staying 7 nights and there was quite a bit of luggage .Very little hanging space for clothes. The bathroom was reasonably spacious.On our first night there was alot of noise from the patio area outside our room at 2-3 am ,the bar was closed but a group of young men were very noisy.We tried to contact reception but couldn't find the number.We reported this in the morning and it was obvious that others had disturbed sleep.After this first night it was quiet.It might be worth asking for a room that doesn't overlook the pool or patio area. Staff were very friendly and helpful.Provided me with ice to prevent bruising when I fell.The hotel was very clean Breakfast was adequate and there was a good supply of fresh fruit.I think this hotel is ideally suited for short stays or stop overs when travelling through France

Charming hotel in an 11th century abbey. It’s fascinating,funky and for those who like a bit of adventure and history. We splurged on the Citreau Suite which had a large living room, nice bedroom and large bathroom. There are steep stairs everywhere, so be advised. This hotel is perfectly located in the center of town. Walk out the front door and be anywhere in just a few short minutes. Free parking is available nearby. Breakfast is excellent and the staff is top notch.