Hotel berhampiran Stade Mager, Chambery

Fifth visit to this hotel and for the first time when booking I saw different prices for different room sizes, and chose the only 1 that had any availability when I came to book, so I knew I would not be getting a big room with balcony as I've had twice before. The air considering now seems to be in all rooms (it was only in some last time I stayed in 2019), but I do wish they would give the option of being able to use it all year round (a notice states that when the mode has been switched, I guess centrally, it is not possible to switch it back, and last time I stayed it was a warm October and the air conditioning didn't work). In steamy June it was great to have very efficient and controllable air con and the room was very comfortable for sleeping. Every room has a kitchenette which we find very useful for chilling drinks etc. We did miss the balcony for having a drink, but knew we wouldn't get this so weren't disappointed. The young chap who checked us in was very pleasant but spoke very fast French to me at check in and didn't revert to English despite my not great French, I think I should be flattered! We had some issues with our door lock which worked only intermittently. We reported it twice and the problem seems to be diagnosed by what colour light shows when the card is inserted, the problem was there was no light at all! The second time, after being totally locked out and even a very friendly housekeeper couldn't make it work, the lady from reception changed the batteries but it still didn't work reliably so she said she'd get maintenence to have a look the next day. We don't think this happened, but we did find that if we pulled the door forward before putting the key in we could get it to open. The piece of wood at the bottom of the door was loose and was a bit of a trip hazard. Housekeeping is only done every other day which was perfectly fine and when it was done it was to an amazing standard (eg sheets changed) but the coffee supplies seemed inadequate for 2 people (only 1 coffee capsule, creamer etc) , not that it was a problem for us as the machine was a bit too complicated! All in all, this was another very pleasant stay in a hotel that feels like home from home for us now!

Les chambres standard sont très bien et spacieuses et l'hotel très bien. Cependant avec ces chambres ”standard” (246 euros la nuit) nous n'avons pas accès à la piscine (qui fait partie de l'espace détente SPA). Pour 18 euros par jour, l'accès est possible de 19h30 à 23 h !!!! Il faut prendre des suites pour avoir accès à la piscine. Cette information n'est pas claire sur le site de l'hotel et si nous avions compris ce détail nous n'aurions pas réservé une chambre dans cet hotel, mais dans un hotel moins cher ou nous aurions trouvé le même confort. Bon petit déjeuner mais sauf erreur les pancakes et crepes ne sont pas fait maison, décevant ! Un peu déçue malgré tout et ce serait intéressant que l'hotel donne les informations ”piscine” plus clairement sur leur site, car nous avons entendu des clients qui ont connu la même surprise !

Hôtel très agréable, confortable et fonctionnel. Très bon rapport qualité / prix (propreté, qualité du couchage, petit-déjeuner, amabilité du personnel). Situé dans une zone commerciale, la restauration et les services courants sont à portée de main : pharmacie, station service, boulangerie, et bien d'autres choses... Tout cela dans un beau paysage de montagne. Un plus indéniable : l'hôtel fait bon accueil aux animaux de compagnie. À conseiller.