Hotel Four Points di Changchun

Ella at the front desk provided excellent service. I chose this hotel for my vacation and overall, my stay was very pleasant. Buffet breakfast: A wide variety of delicious options. Environment: As expected from a five-star hotel, the facilities are great. There's also a park nearby, perfect for a workout. Minibar: Complimentary drinks were a nice touch.

The name is not worthy of it! A four-star hotel does not give me a bad impression at all. The room is small and the facilities are old, so they should be well maintained. However, the rubber strips of the sliding doors of the shower room and the bathroom fell off, and the water after taking a shower flowed all the way from the shower door to the bathroom. It was impossible to wipe it off. Moreover, there was no handle inside the sliding door of the shower room. After taking a shower, the rubber strips were ****** on the door frame, and it was impossible to open it from the inside. It took a lot of effort to live alone. The earmuffs and gloves left in the hotel, no one called me to ask if I had left any items. This is the first time I have encountered such a situation where the guest did not call to confirm when they saw that the guest's items were left behind. It means that the housekeeping staff did not know.