New Century Resort Hotel Qizi Bay

Ulasan New Century Resort Hotel Qizi Bay

New Century Resort Hotel Qizi Bay

No. 68 Guangde Road, Qiziwan Tourist Resort Area, Changjiang, Hainan, ChinaLihat Butiran Hotel
New Century Resort Hotel Qizi Bay
New Century Resort Hotel Qizi BayNew Century Resort Hotel Qizi BayNew Century Resort Hotel Qizi Bay
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Ulasan Tetamu

9.2/10
Very Good
3343 ulasan
Ulasan yang disahkan
Location9.4
Amenities9.1
Service9.2
Cleanliness9.2
Tapis mengikut:
Susun mengikut:
All reviews(3343)
Positive reviews(3295)
Reviews with photos/video(1806)
Nice sea view(597)
Perfect for kids(512)
Clean pool(297)
Great swimming pool(297)
Has play area for children(87)
Delicious seafood(49)
Has an infinity pool(36)
Negative reviews(48)
Fanren1ge
2-bed Room With Garden View
Daftar masuk pada Nov 2025
Family
111 ulasan
10/10
Outstanding
Disiarkan pada 15 Dis 2025
Qizi Bay New Century Resort is probably the best hotel in the area. It's right by the sea, offering fantastic views. The hotel is quite large and the environment is pleasant. The rooms are spacious with scenic balconies and are kept clean. The breakfast selection is rich, and they even have freshly ground coffee. The front desk staff are very friendly. Parking is convenient, making it ideal for those traveling by car. Overall, this hotel at Qizi Bay is highly recommended.
Teks AsalDiterjemah oleh Google
6/12
Jawapan daripada Pihak Penginapan: Thank you so much for your recognition and heartfelt sharing of Qizi Bay Kaiyuan Resort! We are truly delighted that you enjoyed the beautiful seaside scenery, spacious rooms, and delicious breakfast. Your attention to detail, such as convenient parking and attentive front desk service, motivates us to create an even better experience. We look forward to seeing you again on this beautiful beach in the future!
Baoaoyuanyuan
Queen Room With View
Daftar masuk pada Sep 2025
Family
11 ulasan
10/10
Outstanding
Disiarkan pada 19 Okt 2025
The room was excellent, spacious, and had a fantastic view directly overlooking the infinity pool. The 2-meter bed was incredibly comfortable. The service was exceptionally thoughtful; they provided fruits and snacks, and even helped carry our luggage upstairs. Their attitude was wonderful, and they continued to assist us all the way to the car when we checked out. The hotel also offers many free recreational facilities, making it perfect for families with children. Highly recommended, we'll definitely visit again!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for visiting Qizi Bay Kaiyuan Resort and sharing your vacation experience with us. We are honored to see the wonderful and fulfilling experience you and your family had here. Thank you for your encouragement and support. We will continue to strive to ensure every guest has a wonderful experience. We will always maintain a sincere attitude and wholehearted dedication, treating every service with utmost care. As you experienced, Qizi Bay Kaiyuan Resort's goal is to provide you with a refreshing and value-for-money experience in every aspect, from environmental design and atmosphere creation to activity experiences, sincere service, and product perception. Every evening, you can enjoy the beautiful sunset, stroll along the beach, admire the natural reefs, and enjoy the soft sand, feeling a long-lost sense of comfort and relaxation. We sincerely look forward to seeing you again at Qizi Bay Kaiyuan Resort. Wishing you and your family happiness and a joyful life!
300476****
Queen Room With Sea View
Daftar masuk pada Sep 2025
Family
16 ulasan
9.7/10
Amazing
Disiarkan pada 11 Okt 2025
Facilities: The facilities are quite comprehensive, with a swimming pool and a water park. The kids had a blast, and the staff were very responsible, helping to look after them. If you need to leave for a short time, you can ask the water park staff to watch your children, and they do a great job. However, I couldn't find a self-service laundry area, so if you're staying for an extended period, you'll need to figure out your own laundry. There are very few charging stations; only a few above ground, and the underground parking only has dedicated Tesla chargers. The staff weren't very clear on this; we circled around several times without finding any, and only after asking customer service were we told there weren't any. Later, needing to charge urgently, we had to go to Dajiao Park for a fast charge. The hotel has a restaurant, and the prices are reasonable. You can also go to Changhua Town to eat; there's a small shop there that serves more than just noodles, and their dishes are delicious. The owner is very welcoming, and things aren't expensive. They even have my favorite pea and minced pork noodles. Environment: The environment is great, the scenery is beautiful, and it's very close to the beach, perfect for clamming. Hygiene: Clean and tidy, and trash was promptly removed. The day before, the breakfast had pancakes, and they had made a lot. A guest saw a fly land on them, so the staff threw them all into the trash. The next day, there was a chef making them fresh on the spot, so hygiene is definitely assured. Service: If you need anything, you can contact the front desk, and a service staff member will respond quickly. We brought our child and requested extra blankets and drinking water, which were all delivered for free. There's a third-party photographer, but their skill level is very average. Just take the complimentary photos; don't choose extra photos for fine-tuning, as they look like fake Photoshop jobs. Their skill really isn't good.
Teks AsalDiterjemah oleh Google
6/8
Jawapan daripada Pihak Penginapan: 尊敬的貴賓:您好,非常感謝您抽出您寶貴的時間提出瞭如此寶貴的意見,我們真誠的接受,一定會做出針對性的整改和調整,酒店內的設施設備也在不斷優化,也在不斷提升品質,優化管理,完善服務流程,希望您再次選擇我們的酒店,我們將對您提供更優質的服務和更加的入住體驗,期待您和您的家人朋友再次光臨棋子灣開元度假村。
Mingtianxingfujintianxiu
Kaiyuan Family Double Bed Room
Daftar masuk pada Sep 2025
Family
10 ulasan
10/10
Outstanding
Disiarkan pada 5 Okt 2025
The room was clean and the environment was beautiful, it's just that the price was a bit high for a holiday.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您和家人光臨棋子灣開元度假村,並與大家分享您的度假體驗,感受到您和家人在此收穫美好與滿足,我們非常榮幸,謝謝您對我們的鼓勵和支持,我們也會繼續努力,讓每一位賓客感受美好,未來我們依然會始終保持真誠的態度、全情的投入,認真對待每一次的服務。正如您體驗到的,棋子灣開元度假村從環境的設計、氣氛的營造、活動的體驗、服務的真誠以及產品的感知等等各個方面,始終的目標都是讓您擁有心曠神怡和物超所值的體驗。每當夜幕降臨,您可以欣賞到美麗的落日,漫步在海邊,欣賞天然礁石享受綿軟的沙灘,感受着久違的愜意與輕鬆,我們真誠的期待與您再次相約在棋子灣開元度假村,祝您闔家歡樂,生活愉快~
Chaojiwannengbin
2-bed Room With Garden View
Daftar masuk pada Sep 2025
Family
114 ulasan
10/10
Outstanding
Disiarkan pada 3 Okt 2025
Captivated the whole family with heartwarming service and a fantastic kids' paradise! This time, I stayed at Changjiang New Century Resort with my child, and from check-in to check-out, we were consistently impressed by the warm and enthusiastic service from our butler, Xiao Xiao. As soon as we got out of the car, she came jogging over with a smile to help with our luggage and proactively introduced all the children's activities – her attention to detail was exceptional! The family-friendly facilities were an even bigger surprise: Water Park: The 40,000 sqm kids' water fortress features slides, a pirate ship, and other attractions, plus a huge heated swimming pool. My daughter loved it so much she didn't want to leave, so we extended our stay by another night. Childcare Services: The kids' club had a full day of activities planned. The Li ethnic bamboo pole dance lessons and handicraft classes kept my child so engaged that she didn't want to leave, truly freeing up the parents. Other highlights: Thoughtful Dining: For breakfast, freshly made seafood congee and Hainan rice noodles were available, and the chefs adjusted seasonings to suit children's preferences. In summary: This place offers an experience and family-friendly amenities far beyond expectations, all at half the price of Sanya. Xiao Xiao and her team's smiles were as warm as the sunset over Qizi Bay. When we left, my child cried and said, 'I want to come again next year!' – that's the best review one could ask for!
Teks AsalDiterjemah oleh Google
6/9
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您和家人光臨棋子灣開元度假村,並與大家分享您的度假體驗,感受到您和家人在此收穫美好與滿足,我們非常榮幸,謝謝您對我們的鼓勵和支持,我們也會繼續努力,讓每一位賓客感受美好,未來我們依然會始終保持真誠的態度、全情的投入,認真對待每一次的服務。正如您體驗到的,棋子灣開元度假村從環境的設計、氣氛的營造、活動的體驗、服務的真誠以及產品的感知等等各個方面,始終的目標都是讓您擁有心曠神怡和物超所值的體驗。每當夜幕降臨,您可以欣賞到美麗的落日,漫步在海邊,欣賞天然礁石享受綿軟的沙灘,感受着久違的愜意與輕鬆,我們真誠的期待與您再次相約在棋子灣開元度假村,祝您闔家歡樂,生活愉快~
Wangfeifaye
Family Room
Daftar masuk pada Ogo 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 1 Okt 2025
Extremely satisfied! Due to a typhoon, we had to check in earlier, and the front desk staff, Chen Haozhen, was incredibly helpful in resolving the issue. She also upgraded rooms for Tong Ying and my family. All the staff were very warm and welcoming, the breakfast was abundant, and the private small beach was also quite nice. Since it was off-season, there were very few people, which was great. We'll definitely stay here again! I even forgot my charger when checking out, and they promptly sent it to me by courier! The only downside is that dining options are inconvenient; aside from the hotel, you have to go to town for meals, which are generally mediocre.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您和家人光臨棋子灣開元度假村,並與大家分享您的度假體驗,感受到您和家人在此收穫美好與滿足,我們非常榮幸,謝謝您對我們的鼓勵和支持,我們也會繼續努力,讓每一位賓客感受美好,未來我們依然會始終保持真誠的態度、全情的投入,認真對待每一次的服務。正如您體驗到的,棋子灣開元度假村從環境的設計、氣氛的營造、活動的體驗、服務的真誠以及產品的感知等等各個方面,始終的目標都是讓您擁有心曠神怡和物超所值的體驗。每當夜幕降臨,您可以欣賞到美麗的落日,漫步在海邊,欣賞天然礁石享受綿軟的沙灘,感受着久違的愜意與輕鬆,我們真誠的期待與您再次相約在棋子灣開元度假村,祝您闔家歡樂,生活愉快~
Anonymous User
2-bed Room With Garden View
Daftar masuk pada Ogo 2025
Couple
5 ulasan
7.7/10
Good
Disiarkan pada 19 Sep 2025
Traveling along the western coast of Hainan, Qizi Bay probably boasts the most beautiful seascapes. As it's a less common destination with limited hotel options, I chose Kaiyuan, having had a good experience at a Kaiyuan hotel in Beihai previously. This hotel is indeed quite old and dated. However, it's very large, the surroundings are beautiful with excellent greenery, and the views are stunning, especially at sunset. The room itself was a bit disappointing, even though the front desk kindly upgraded my room type. The cleanliness was subpar; there were still hairs left behind from the previous guest. Thankfully, there's a dehumidifier, so dampness wasn't an issue. The Zhongjiao Beach right below the hotel is truly a hidden gem. I hope the hotel cherishes such a wonderful view and location by upgrading its facilities, improving cleanliness, and enhancing service quality. The pillows were terrible – soft, flat, and unsupportive. Breakfast wasn't tasty and had limited options, with generally poor quality. Qizi Bay is genuinely a treasure, and I hope it gets properly developed to attract more well-known hotel brands.
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!歡迎您下榻棋子灣開元度假村!對您此次入住造成的不愉快體驗我們深感抱歉,我們的進步離不開每一位賓客的意見,我們定會積極對待您給我們反饋的訊息,我們在今後一定完善每一個細節,加強管理,讓您盡享濱海歡愉度假時光,再一次誠摯的向您抱歉,我們會改進我們的不足之處,不斷進步,您的寬容和理解更是對我們工作的支持和鼓舞!我們也將不斷提升自身的服務品質,為每一位賓客提供更加優質的服務,希望您的下次入住能滿意而歸!棋子灣開元度假村全體員工祝您生活愉快,闔家幸福!
_M1369750****
Deluxe Queen Room
Daftar masuk pada Jul 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 24 Ogo 2025
This was my first trip and I had a fantastic time! The cost was reasonable, and we avoided all the back-and-forth traffic that usually comes with popular tourist routes. Let me start with check-in. I'm from Haikou and after seeing good reviews and reasonable prices, I drove 2.5 hours specifically to check this place out, and it definitely didn't disappoint. First, parking was easy with plenty of spots right in front of the lobby. When I arrived, the front desk was quite busy, so I didn't expect overly enthusiastic service. With so many guests, I understood, and I was just grateful that the staff processed my check-in quickly. Second, the service was outstanding. I had booked a package deal, and due to an oversight during booking, I booked a king-sized bed for our family of four. When I brought this to the front desk's attention, the staff immediately changed us to a twin room. The room was very spacious, with a small balcony and access to the swimming pool. Xiao Lin, who was on duty that day, patiently taught me about the activities available at the resort. The swimming pool attendant was also very friendly, and the archery range attendant, being from mainland China, was very outgoing. The kids loved the complimentary archery session, then went on to play bumper cars and laser tag. They had an absolute blast, and the prices were reasonable. I ended up buying two more '3 activities for 98 yuan' packages. Third, the food. The breakfast spread was incredibly rich, probably around 60 different items. The restaurant's operating hours were also very considerate; breakfast ran until 10:30 AM and lunch until 2:30 PM. It's truly designed for a relaxed vacation. I do have a small suggestion: the Chinese restaurant's service and decor were excellent, but the Hainan sour bamboo shoot with sliced pork dish they offered that day, while delicious in Hainan, really impacted the restaurant's aroma. The entire restaurant smelled of it. I suggest perhaps offering more universally appealing dishes that don't have such a strong scent. On a positive note, the steamed yellow croaker at the restaurant was exceptionally good; my daughter said it was the best steamed fish she'd ever had. Oh, and there are also many great food options around the hotel. We ate at the hotel on our first day, and both the price and taste were good. But we also wanted to experience local cuisine, so we went into town. We were lucky to find a restaurant called 'Hunan Renjia' – the proprietress's warm welcome immediately convinced us. Our family had four dishes, all very generous portions. I highly recommend the fan bone, stir-fried crab, Japanese tofu, and steamed egg. The total bill was 245 yuan. Our kids were so satisfied; they truly cleaned their plates. There are also many activities available. The three water activities are all grouped together: swimming, a water park, and a lazy river. (When buying tickets, make sure to check if the water park is included, as it costs 60 yuan per person if not.) There's also a naughty castle, a gym, and a beachcombing activity (starts at 9:00 AM; I recommend kids wear sandals for this, or even go barefoot to feel the seawater. Don't use the small water shoes provided by the hotel as they fill with water and are hard to walk in, preventing kids from fully experiencing the sea.) The guest rooms are also really nice. We received complimentary fresh fruit, and there's a big bathtub which we loved. The kids bathed in it on the first day, but honestly, we barely spent any time in the room afterward; there were too many fun activities to enjoy! We checked out at noon that day and didn't return to Haikou until 7:00 PM. Next time, I'll definitely aim for a three-day, two-night package. Well, I hope this review provides some helpful tips for future travelers. Oh, and if you're a light sleeper, I also recommend this place. The soundproofing in their rooms is truly excellent; not a single noise. This is my first time writing such a detailed hotel review.
Teks AsalDiterjemah oleh Google
6/12
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for visiting Qizi Bay Kaiyuan Resort and sharing your vacation experience with us. We are honored to see the wonderful and fulfilling experience you and your family had here. Thank you for your encouragement and support. We will continue to strive to ensure every guest has a wonderful experience. We will always maintain a sincere attitude and wholehearted dedication, treating every service with utmost care. As you experienced, Qizi Bay Kaiyuan Resort's goal is to provide you with a refreshing and value-for-money experience in every aspect, from environmental design and atmosphere creation to activity experiences, sincere service, and product perception. Every evening, you can enjoy the beautiful sunset, stroll along the beach, admire the natural reefs, and enjoy the soft sand, feeling a long-lost sense of comfort and relaxation. We sincerely look forward to seeing you again at Qizi Bay Kaiyuan Resort. Wishing you and your family happiness and a joyful life!
payton-huang
Queen Room With View
Daftar masuk pada Jul 2025
Family
40 ulasan
10/10
Outstanding
Disiarkan pada 11 Ogo 2025
I chose a 3-day, 2-night package for 1234 yuan in July 2024, and a 6-day, 5-night package for 1999 yuan in August 2025. For the 2024 summer holiday, an additional 200 yuan per night was required, but not for the 2025 summer holiday. In 2024, a summer night cost 817 yuan, while in 2025, it's 399 yuan per night (which is why I opted for the 6-day, 5-night stay). The value for money is exceptional: 1. In 2025, I witnessed three absolutely stunning sunsets (no sunsets in 2024, as it was cloudy). 2. In 2024, I saw beautiful 'glassy' seas (in 2025, the waves were too strong, so no glassy sea). 3. The hotel facilities are very comprehensive (gym, swimming pool, kids' play castle, water park, lazy river rafting, beachcombing, picking ripe cactus fruits...). 4. The hotel has its own restaurant, and I found the prices quite reasonable (there's a 50-yuan voucher daily, usable for purchases over 200 yuan, so a meal typically costs around 180 yuan). 5. There are many worthwhile places to visit nearby: Xiantian Village (visited in 2025, saw Wulie sheep, vast grasslands, and cattle herds); Shayutang Village (visited in 2024, a filming location for 'Back to Field'); the internet-famous road (worth a quick photo, but the beach isn't particularly pretty). 6. I found the complimentary breakfast to be incredibly rich (self-serve Qingbuliang, ample fruit, claypot seafood porridge, pan-fried buns...). 7. A small bag of fruit (around 4 pieces) is delivered daily. Exceptional value for money! 👍👍👍 8. The rocky beach is perfect for kids to catch crabs and play in the sand. An incredibly high-value hotel! 9. On the way back, you can take the children to Danzhou, the final stop of Su Dongpo's exile, to visit the Dongpo Academy. An incredibly high-value hotel!
Teks AsalDiterjemah oleh Google
6/14
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您和家人光臨棋子灣開元度假村,並與大家分享您的度假體驗,感受到您和家人在此收穫美好與滿足,我們非常榮幸,謝謝您對我們的鼓勵和支持,我們也會繼續努力,讓每一位賓客感受美好,未來我們依然會始終保持真誠的態度、全情的投入,認真對待每一次的服務。正如您體驗到的,棋子灣開元度假村從環境的設計、氣氛的營造、活動的體驗、服務的真誠以及產品的感知等等各個方面,始終的目標都是讓您擁有心曠神怡和物超所值的體驗。每當夜幕降臨,您可以欣賞到美麗的落日,漫步在海邊,欣賞天然礁石享受綿軟的沙灘,感受着久違的愜意與輕鬆,我們真誠的期待與您再次相約在棋子灣開元度假村,祝您闔家歡樂,生活愉快~
M49234****
Deluxe Queen Room
Daftar masuk pada Jul 2025
Traveling with friends
7 ulasan
7.7/10
Good
Disiarkan pada 24 Ogo 2025
We chose the west route for our island tour and decided to stay at this hotel in Qizi Bay for two nights. The hotel offers beautiful scenery, especially for sunset views, which are absolutely stunning. The infinity pool is also very large. Breakfast selection wasn't extensive, and there was an unpleasant odor in the back part of the restaurant, possibly due to its age. Overall, the breakfast was just average. The bedding in the room felt damp and sticky, which was quite uncomfortable.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Welcome to Qizi Bay Kaiyuan Resort! We are very grateful for your recognition of Qizi Bay Kaiyuan Resort. Your recognition is a great encouragement and honor for us, and it is also our greatest motivation to move forward! The hotel is located on the shore of Qizi Bay, one of the "Top Ten Most Beautiful Bays in Hainan," and is the only tourist resort in Hainan that has preserved its original and natural landscape. Your decision not to give a 5-star review indicates that the hotel's efforts could be more effective. You can call the hotel hotline to provide us with your valuable opinions and suggestions. We will humbly listen to them and make corresponding improvements! We hope that your next visit will leave you with even more wonderful memories. All the staff at the hotel look forward to your next visit! Wishing you a pleasant stay!
Anonymous User
2-bed Room With Garden View
Daftar masuk pada Jul 2025
Family
28 ulasan
9.2/10
Great
Disiarkan pada 23 Ogo 2025
Before heading back, I made a special trip to Qiziwan for another day of fun. It felt a bit rushed, and it's a shame I didn't have more time to fully experience everything. Pros: The resort is large, there's a shuttle service to Dajiaowan, the room facilities are well-equipped and spacious, and breakfast is plentiful. Cons: Check-in efficiency was extremely low. For a family-friendly hotel (I'm assuming it aims to be one), it's surprising that the water park costs extra, and even swim rings need to be purchased separately. Some areas of the resort were closed, which indicates average operation. Given the low room rate, the overall value for money is still pretty good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!歡迎您下榻棋子灣開元度假村,非常感謝您對棋子灣開元度假村的認可,您的認可對我們來説是莫大的鼓勵與榮幸,更是我們前進的最大動力!酒店坐落於“海南十大最美海灣”棋子灣畔,是海南唯一保留着原始、天然景觀的旅遊度假區。您未給5分好評,説明酒店的努力程度還不夠,您可撥打酒店熱線,歡迎您為我們多多提出寶貴的意見和建議,我們也會虛心聽取,並且做好相對應的改進工作!希望您的下次光顧,酒店能夠讓您記住更多美好的事物,酒店全體員工期待您的再次光臨!祝您生活愉快!
M20643****
2-bed Room With Garden View
Daftar masuk pada Jul 2025
Family
3 ulasan
8.5/10
Very good
Disiarkan pada 9 Ogo 2025
Overall, I'm pretty satisfied! There are so many rooms, and it takes a good 5-minute walk from the entrance to get to mine, which is really far, too far! The breakfast was decent though! And the pool definitely has some character.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓:您好,非常感謝您抽出您寶貴的時間提出瞭如此寶貴的意見,我們真誠的接受,酒店是宮殿式往外延伸的建築風格,酒店比較大,很多房間為了景觀好會遠一點。酒店內的設施設備也在不斷優化,也在不斷提升品質,優化管理,完善服務流程,希望您再次選擇我們的酒店,我們將對您提供更優質的服務和更加的入住體驗,期待您和您的家人朋友再次光臨棋子灣開元度假村。
ymh.
Queen Room With View
Daftar masuk pada Jul 2025
Family
3 ulasan
7.7/10
Good
Disiarkan pada 29 Sep 2025
Facilities: The facilities aren't new, but the room is very spacious and comfortable to stay in. It has a bathtub, separate wet and dry areas, and a decent-sized balcony. The front desk arranged a sea-view room for me, which was great. Cleanliness: The cleanliness wasn't up to par; I saw cigarette butts on the balcony and hair on the floor. Environment: The environment was alright, but I didn't have enough time to go to the beach. The lobby decor was nice. The indoor playground isn't very big, and the equipment is a bit old. I wanted to go to the outdoor water slides, but found out there was an extra charge, and it wasn't cheap, so I gave up.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您和家人光臨棋子灣開元度假村,並與大家分享您的度假體驗,感受到您和家人在此收穫美好與滿足,我們非常榮幸,謝謝您對我們的鼓勵和支持,我們也會繼續努力,讓每一位賓客感受美好,未來我們依然會始終保持真誠的態度、全情的投入,認真對待每一次的服務。正如您體驗到的,棋子灣開元度假村從環境的設計、氣氛的營造、活動的體驗、服務的真誠以及產品的感知等等各個方面,始終的目標都是讓您擁有心曠神怡和物超所值的體驗。每當夜幕降臨,您可以欣賞到美麗的落日,漫步在海邊,欣賞天然礁石享受綿軟的沙灘,感受着久違的愜意與輕鬆,我們真誠的期待與您再次相約在棋子灣開元度假村,祝您闔家歡樂,生活愉快~
wewewetwet
2-bed Room With Garden View
Daftar masuk pada Jul 2025
Family
83 ulasan
8.7/10
Very good
Disiarkan pada 6 Ogo 2025
This is our second time at Qiziwan New Century Hotel. Compared to two years ago, there's a noticeable decline, mainly due to the aging facilities. The surfing machine I was looking forward to was broken, and the conveyor belt for the inner tubes at the big waterslide was out of order. Despite this, we still bought tickets for the big waterslide as a family. Oh, and both of our rooms got upgraded for several nights, but one of them was noticeably damp, and the bathroom wasn't cleaned properly; it had a strong urine smell. On another note, I'd highly recommend dining at the hotel; it's clean, reasonably priced, and reliable. Other than that, we were generally satisfied. Keep up the good work!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您再次選擇棋子灣開元酒店並寫下詳細評價!很抱歉設施老化、部分設備故障及房間衞生問題影響了您的體驗,我們已記錄問題,會盡快安排設施檢修更新、加強客房清潔管控 。欣慰您認可餐飲與部分服務,我們會努力改進不足,期待下次給您更完美的度假體驗,祝您生活愉快~
wx1010
Family Room
Daftar masuk pada Jun 2025
Family
7 ulasan
6.0/10
Disiarkan pada 7 Ogo 2025
First off, the hotel's location is extremely remote. If you don't have a car, don't even bother coming here; there's absolutely nothing around, it's just too desolate. Secondly, the facilities are quite outdated. The restaurant carpet was moldy, and as soon as you walked in, there was a noticeable smell. Thirdly, the service was subpar; it felt even worse than what you'd get at a typical guesthouse. The staff just stood around in the lobby. My family and I had a lot of luggage, and even when we walked right past them, no one bothered to ask if we needed a luggage cart. We had to specifically ask for one, and they reluctantly pushed a cart over. Fourth, I absolutely have to complain about the breakfast – it was terrible! The tables were so dirty, when you wiped them, they turned black. The food was like something from a cafeteria mess hall, coarse and unappetizing, with no variety whatsoever. Fifth, regarding the beach: you have to walk over 200 steps from the hotel to get to the sea. If you're not in good shape, forget about it. And even when you get down there, it's a rocky beach, not a sandy one. If you want a proper sandy beach, you have to drive 10 minutes to Dashajiao, which is a public beach. The overall experience was just awful. Frankly, it felt miles away from what a five-star hotel should be.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的賓客您好:非常感謝您和家人光臨棋子灣開元度假村,非常抱歉給您帶來不好的入住體驗!對於酒店位置偏遠、設施陳舊、服務不到位以及餐飲、沙灘等問題,我們深感愧疚,已全面覆盤整改:會加強員工服務培訓,提升主動服務意識;加速設施更新維護,優化餐飲品質;也會梳理周邊遊玩指引,方便規劃行程 。一定努力改進,盼有機會彌補過失,重新贏得您的認可 。我們真誠的期待與您再次相約在棋子灣開元度假村,祝您闔家歡樂,生活愉快~