Ramada by Wyndham Changsha Downtown

The staff were super friendly, the room was great! And the location is super close to everywhere.Steve are very good

Overall a nice experience, nothing surprising but can for this price, great place!

The first thing is the hotel are very nice and the staff Steve are very kind and very friendly he helps me a lot thanks !

Friendly and helpful services are provided. Like the cleanliness of the room and bathroom which are key to us. Washing machine and dryer are available for use as well!

The hotel was close to metro station, close to city center. The room was clean and well prepared. I liked my stay at this hotel, recommended 👌

The hotel is very nice,the environment is very comfortable,and the breakfast is yummy,next time i go to changsha will keep booking here!and the staff is very friendly and kind!Steve give us many help,I really appreciate him!thank you so much!

Stay Dates: March 6–11, 2025 I had a wonderful stay at Ramada by Wyndham Changsha Downtown and would like to highlight a few team members who truly made my visit special. A huge thank you to Steve, whose warm smile and cheerful greetings every morning set a positive tone for my days. Steve went above and beyond by sharing excellent recommendations for local massages, interesting places to visit, and great food spots. He was always patient, provided clear directions, and genuinely seemed to care about making my stay enjoyable—it was such a pleasure to see him each day. I’m also very grateful to Amy, the night duty staff member, who kindly assisted me in ordering dinner when I was unable to do so through my phone. Her willingness to help made a big difference, and I truly appreciated her support. Kudos as well to the housekeeping team—they kept my room spotless and fresh throughout my stay, and it was always nice to be greeted with a smile whenever they passed by in the hallway. That said, I’d like to offer some constructive feedback. During my stay from March 6 to 11, I noticed two afternoon/night duty staff members around 8 PM who consistently appeared uninterested and unfriendly. When approached, they gave short, rude replies and seemed bothered by requests. One of them, in particular, had an untidy uniform that didn’t reflect the hotel’s usual standards. I’d kindly suggest that management look into retraining or reassigning these individuals to ensure all guests receive the warm, professional service that others on your team so clearly embody. Overall, a very pleasant stay—thanks to the efforts of Steve, Amy, and the housekeeping staff!

Facilities are very good,and the staff is very kind,the room is also very big.I hope I will have a good experience next time!

I had a truly wonderful stay at this hotel. From the moment I arrived, the atmosphere was warm and welcoming, and the professionalism of the staff immediately stood out. Every member of the team was courteous, attentive, and genuinely dedicated to providing thoughtful service, which made the entire experience feel very comfortable and relaxing. The room was spotless, well-designed, and very comfortable. The peaceful environment and attention to detail made it easy to unwind after a long day. I would especially like to highlight the breakfast experience. The selection was excellent, with a great variety of fresh and high-quality options. The dining area was pleasant, and the attentive service made the morning start even more enjoyable. Overall, this was a memorable and delightful stay. I truly appreciate the care and dedication shown by the hotel team. I would gladly return in the future and highly recommend this hotel to anyone looking for a comfortable and well-managed place to stay.