Wyndham Changzhou Xinbei

Ulasan Wyndham Changzhou Xinbei

Wyndham Changzhou Xinbei

Building 1-1, Menghe Xingguangcheng Plaza, Menghe Town, Daerah Xinbei, Changzhou, Jiangsu, ChinaLihat Butiran Hotel
Wyndham Changzhou Xinbei
Wyndham Changzhou XinbeiWyndham Changzhou XinbeiWyndham Changzhou Xinbei
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Ulasan Tetamu

9.6/10
Excellent
1170 ulasan
Ulasan yang disahkan
Location9.6
Amenities9.6
Service9.4
Cleanliness9.7
Tapis mengikut:
Susun mengikut:
All reviews(1170)
Positive reviews(1159)
Reviews with photos/video(182)
Delicious breakfast(100)
Friendly front desk staff(99)
Perfect for business trips(55)
Convenient for shopping(48)
Well designed(44)
Excellent room layout(20)
Awesome gym(19)
Close to airport(14)
Negative reviews(11)
Zhouzhouaichilanmei
Deluxe 2-bed Room
Daftar masuk pada Jun 2026
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 3 Jul 2026
My stay here was absolutely perfect, and I have to give a special shout-out to Ray at the front desk! Check-in was quick and efficient upon arrival. He was incredibly patient and thorough throughout the process, proactively informing me about the hotel's facilities, breakfast times, and local transportation options. His demeanor was both gentle and professional. When I needed a car service last-minute, Ray promptly and thoughtfully arranged it. His service was perfectly balanced and discreet, truly embodying the attentiveness and sophistication you expect from a high-end hotel. The room quality was excellent, and the overall environment was quiet and elegant.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 夜晚因繁星而美麗,人生因相遇而美好,朋友因相助而深情,戀人因相知而相愛,我們因您而更美好。感謝您的句句好評向每位入住的客人送上一句真誠的問候!期待您的再次光臨!
Guest User
Deluxe Queen Room
Daftar masuk pada Mei 2026
Business traveler
1 ulasan
4.0/10
Disiarkan pada 27 Jun 2026
My stay at this five-star hotel in Menghe was an absolutely terrible experience, leaving me feeling disgusted the entire time. When I went to use a glass to make tea, I found disgusting curly hair inside – the room's hygiene was completely unacceptable. Everywhere I touched, there was a layer of dust. To make matters worse, I left my ID at the front desk when I checked in. While on the phone with the front desk when they called me about it, I shockingly discovered a used condom under the landline phone! I've stayed in countless hotels, and I've never encountered something like this. Even a basic budget hotel wouldn't be this bad, let alone a star-rated one. I immediately called the front desk to have a staff member come up and address the issues, but I waited a full fifteen minutes with no one showing up. The front desk even had the nerve to ask if I had a problem! Would I call them if I didn't have a problem? The response efficiency was incredibly low. This whole experience completely ruined my plans. I am extremely disappointed with this stay. For anyone planning to stay here, I strongly advise you to inspect your room thoroughly before checking in. As for me, I will definitely not be choosing this hotel again.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,讀完您的評價我們深感自責,對於客房出現杯具毛髮、傢俱積灰、死角遺留廢棄物,以及致電後等待許久才有人抵達的體驗,我們向您致以最誠摯的歉意。關於您反饋的服務響應緩慢,當時恰逢員工輪餐時段,另可調配工作人員正在做客房對客服務,沒能第一時間抵達您房間,我們絕不以此作為推脱理由。儘管未能第一時間到達現場,但是在此時間已聯繫酒店管理層尋求瞭解決方案,避免後續的耽誤。後工作人員立即儘快處理完手頭對客工作,趕往樓層現場處置,並且第一時間主動聯繫您溝通補救方案,盡全力表達我們的歉意。關於您反饋的前台詢問您的語言,本意是想確認您是否還有其他同步需要解決的訴求、是想第一時間瞭解您的具體需求為您服務,可能措辭生硬缺乏共情,沒能顧及您當下煩躁不適的心情,造成了二次不好的感受,針對溝通話術問題我們也會增進開展全員禮貌用語培訓。事件發生後酒店落地兩項整改措施:一. 客房清潔:已加強全流程管控升級,細化查房制度1. 三級逐級查房機制實行保潔自檢→樓層領班全面複檢→客房主管突擊抽檢的三重核查模式,每一間客房清掃完畢後,保潔人員先逐項自查所有區域,再由領班對桌面、杯具、座機底部、床底、牆角等隱蔽死角逐一排查,最後由主管每日不定時隨機抽查,三方全部確認合格後方可放行售賣。2. 重點物品專項消殺登記將客房水杯茶具、固定座機、牀頭櫃、桌面枱麪、垃圾桶周邊等高頻接觸點位列為重點檢查項。3. 遺留物專項排查要求保潔清掃時必須掀開座機、擺件、床品邊緣等遮擋物品,全面清理上一位住客遺留雜物,杜絕私密廢棄物、毛髮、灰塵殘留在視覺盲區。二. 人力調度:調整員工用餐錯峯排班,高峯/換班時段固定專人值守客房服務熱線,嚴格執行快速上門響應標準,避免再出現客人長時間等候的情況。此次失誤給您帶來的不適感受,我們深刻反思管理漏洞,今後會以更高標準把控客房衞生與全天候服務時效,真心期盼能有機會重新獲得您的信任。
Guest User
Selected 2-bed Room
Daftar masuk pada Apr 2026
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 5 Mei 2026
During the May Day holiday, we stayed at the Wenmu Hotel in Menghe Town. The hotel is quite upscale, and our check-in experience was very pleasant. Housekeeper Wang Ying was exceptionally service-oriented, warm, and attentive. She proactively looked after our needs, making us feel right at home. I'm leaving this review to encourage them to keep up the excellent work. We'll definitely choose this hotel again in the future.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 感謝您分享入住感受,我們的成長離不開您的鼓勵與認可。可是温小愈注意到您沒有點亮5顆小星星呢,想必我們還是有需要進步和提高的空間,話説百尺竿頭更進一步嘛!O(∩_∩)O~謝謝您給的鼓舞!祝您生活愉快~!
Guest User
Deluxe 2-bed Room
Daftar masuk pada Jun 2026
Business traveler
47 ulasan
10/10
Outstanding
Disiarkan pada 17 Jul 2026
The service and parking are both online! Lulu at the service center was incredibly kind and registered my license plate super fast. The automatic recognition for entering and exiting the parking lot is a huge plus for guests traveling by car. This "instant license plate registration" convenience really saves a lot of time and hassle. The room was clean and tidy, and the soundproofing was good. Excellent experience overall, I'll definitely be back!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,承蒙您的認可,我們倍感榮幸。在入住的短暫瞬間,我們以高效與熱忱,為您開啟悠然之旅。當您踏入酒店的那一刻,這裏便成為您的避風港,無論何時,我們都在等您回家,隨時為您排憂解難。
Guest User
Deluxe Queen Room
Daftar masuk pada Jun 2026
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 17 Jul 2026
I absolutely have to give a shout-out to this high-quality hotel! The lobby has a great design, and the scent is really pleasant. The room layout is well-planned, the workspace is spacious, and the Wi-Fi is super fast, so I had no trouble dealing with emails. My favorite part was the huge floor-to-ceiling window with an amazing view. The toiletries smelled lovely too. Lulu, one of the staff members, arranged a room with a great view for me in advance and also set up turn-down service. Her service was very thoughtful; she left yogurt and a sweet note, and there was even late-night porridge. The breakfast was plentiful, and the freshly ground coffee was delicious. From check-in to check-out, every detail made me feel valued, and the fatigue from my business trip instantly vanished. Highly recommend!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的客人,您好!非常感謝您對本次入住體驗給予如此細緻而高度的認可。得知您對大堂設計與香氛、客房佈局、辦公區與網絡效率、落地窗景觀、洗護用品,以及早餐品質均感到滿意,我們深感欣慰。特別感謝您對工作人員Lulu貼心安排景觀房、夜床服務、晚安粥與温馨關懷的肯定。您對服務細節與商務出行體驗的認可,是對我們莫大的鼓勵,誠摯期待您的再次光臨。
Anonymous User
Mlily Deep Sleep Deluxe Double Bed Room
Daftar masuk pada Mei 2026
Business traveler
17 ulasan
10/10
Outstanding
Disiarkan pada 1 Jul 2026
The biggest surprise during this stay was the exceptional service from the front desk staff. Lulu, in particular, was incredibly professional. She answered all my questions fluently and without the slightest hint of impatience. She meticulously verified my information during check-in and even proactively upgraded me to a quieter room type. The luggage storage process was also very well-organized, efficient, and orderly throughout. It's the little details that make all the difference, and this hotel's front desk truly excelled in every aspect.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 您的好評如墨香,氤氲在我們心間。於常州嘉宏温德姆酒店,客房似靜雅書齋,餐飲是舌尖上的詩韻。我們期待與您重逢,在這喧囂塵世中,為您開啟一段靜謐而美好的棲居之旅。
Guest User
Deluxe Queen Room
Daftar masuk pada Mei 2026
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 1 Jul 2026
Returned to this hotel, and Lulu from the customer service center proactively asked about my preferences beforehand, arranging a room I was very happy with. At check-out, she also promptly asked about my stay – such service absolutely deserves full marks! The freshly cooked noodle station at breakfast and the local snacks were an amazing surprise. The room was meticulously cleaned, and the minibar was refilled promptly. This kind of service, which focuses not only on sleep but also on your taste buds and leisure experience, is just perfect. I had a very comfortable stay and highly recommend it!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 夜晚因繁星而美麗,人生因相遇而美好,朋友因相助而深情,戀人因相知而相愛,我們因您而更美好。感謝您的句句好評向每位入住的客人送上一句真誠的問候!期待您的再次光臨!
Guest User
Deluxe Queen Room
Daftar masuk pada Mei 2026
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 27 Jun 2026
A truly satisfying stay! The room was spacious and bright, with a practical layout that made me feel comfortable right away. The breakfast spread was incredibly diverse, almost overwhelming with choices! Besides local specialties, I especially enjoyed the crispy, fragrant, and subtly sweet sesame cakes, recommended by Angus – a big thank you to him! They also had freshly ground coffee, making for a truly enjoyable meal. The hotel's location is excellent, making travel super convenient for both business and leisure. Definitely worth a second visit!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的客人,太感謝您的好評啦!能伴您左右,是我們的榮幸。我們用心準備每一項服務,衹為給您家一般的温暖。盼您再次光臨,讓我們繼續為您的旅途增添美好!
07091981 Oleg
Deluxe Queen Room
Daftar masuk pada Mei 2026
Business traveler
43 ulasan
10/10
Outstanding
Disiarkan pada 26 Jun 2026
Room 1108… dates: 22-26.06.2026. My recent stay at Changzhou Jiahang Wyndham Hotel was truly wonderful. The check-in process was exceptionally smooth, thanksto the front desk Lulu. She were not only efficient and professional but also genuinelywarm and welcoming, with bright smiles thatmade me feel at home right away. Their attentive service and willingness to help withallmy requests truly set a positive tone formyentire visit. Highly recommended for anyone visiting the area!
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您將嘉宏温德姆酒店作為您此次出行的下榻之所,給您帶來旅途中最清新的體驗,為您及更多客人提供優質的服務。一直是我們努力的方向!我們一定會更加努力做得更好,讓您居停中沒有任何一絲遺憾留下。誠摯期待您和家人、朋友的再次到來。祝您生活愉快!
Armand Dreyer
Deluxe Queen Room
Daftar masuk pada Feb 2026
Business traveler
17 ulasan
10/10
Outstanding
Disiarkan pada 2 Apr 2026
Oustanding service, great breakfast. Clean and helpfull staff, from aranging taxi’s to doing laundry. Will definitely be staying at the Wyndham hotel again!
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!一個好評和您的肯定勝過千言萬語,真心感謝您的支持與信任。成功不是偶然形成的,而是決定去做的,感謝您入住,在這裏一聲温暖的問候;一個甜甜的微笑;一句簡單的祝福;一個小小的幫助;一次善意的舉動都是我們生命中的陽光。每一個細節詮釋着我們的心意....祝您生活愉快!
Guest User
Deluxe 2-bed Room
Daftar masuk pada Feb 2026
Business traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 14 Mac 2026
Everything about this stay was excellent! The hotel was exceptionally clean, and the breakfast offered a great variety of tasty options. From the service to the room, everything was very nice. Highly recommended!
Jawapan daripada Pihak Penginapan: 感謝您的入住,也衷心感謝您對我們的喜愛和認可。您對這裏美好時光的記憶讓我們深受感動,讓客人享受美好的住宿體驗是我們義不容辭的責任。我們深感榮幸能得到您的認可,同時也更有動力繼續前進,希望能有更多的機會為您服務!
M Breen
Deluxe Queen Room
Daftar masuk pada Mac 2026
Couple
3 ulasan
8.5/10
Very good
Disiarkan pada 6 Mei 2026
A good hotel with good facilities. A bit smoky for my liking. Overall staff were helpful.
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您選擇我們酒店並分享真實感受!對於房間內煙味給您帶來的不適,我們深表歉意。我們已立即加強通風措施,並對客房進行更嚴格的空氣質量管理,確保每位客人都能享受清新舒適的入住環境。很高興得知您認可酒店設施與員工的熱情服務,我們將繼續保持並不斷優化細節。期待未來有機會為您提供更完美的住宿體驗,歡迎再次光臨!
Anatolii1978
Deluxe Queen Room
Daftar masuk pada Jun 2026
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 17 Jul 2026
Very cool hotel, breakfast is great, and very kind service
Jawapan daripada Pihak Penginapan: 尊敬的賓客,承蒙您的認可,我們倍感榮幸。在入住的短暫瞬間,我們以高效與熱忱,為您開啟悠然之旅。當您踏入酒店的那一刻,這裏便成為您的避風港,無論何時,我們都在等您回家,隨時為您排憂解難。
Guest User
Deluxe 2-bed Room
Daftar masuk pada Mac 2026
Business traveler
19 ulasan
10/10
Outstanding
Disiarkan pada 29 Apr 2026
It’s nice in clean also near by shopping mall
Jawapan daripada Pihak Penginapan: 感謝您分享入住感受,我們的成長離不開您的鼓勵與認可。可是温小愈注意到您沒有點亮5顆小星星呢,想必我們還是有需要進步和提高的空間,話説百尺竿頭更進一步嘛!O(∩_∩)O~謝謝您給的鼓舞!祝您生活愉快~!
Guest User
Deluxe 2-bed Room
Daftar masuk pada Feb 2026
Solo traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 7 Mei 2026
Very good hotel comfortable clean friendly stuff
Jawapan daripada Pihak Penginapan: 非常感謝您給的五星好評,今天最開心的事情就是看到您的5分好評,相信您的細緻點評也給接下來的客人提供了很好的參照。再次代表常州嘉宏温德姆酒店跟您説聲“萬分感謝”!漫人生路,你我相遇,實屬緣分。常州嘉宏温德姆酒店全體員工期盼您的再次光臨喲!我們不見不散~~~