Hotel berhampiran Camping Manoir de Soeuvres, Chantepie

Très belle découverte! Accueil au top,chambre vraiment très propre(ce qui n’est pas toujours le cas dans les hôtels,surtout concernant les sdb et le sol de la chambre) et petit très copieux,surtout au vu du prix. Nous avons vraiment été surpris par les prestations dignes d’un hôtel bien plus cher! Et le personnel était vraiment très à l’écoute et sympathique. Nous reviendrons.

Nice location between city center and train station. Respectful for the nature with a bird sing and nice garden. Friendry staff and nice buffet court.

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

Chambre 2 personnes à 50€ en juillet . Parking gratuit et privée . Bien accueillis . Chambre et salle d’eau propre ( télé avec toutes les chaînes ) . Manque de place mais pour une nuit c’est suffisant . Le départ à midi très pratique pour les grasses mat! 8h30 départ de beaucoup de clients … portes qui claques… (Petit dej 8.50€ ) nous déjeunons pas mais distributeur de boissons froides et chaude dans le hall très pratique pour moins de 2€. Nous reviendrons ! Rapport qualité prix parfait !

Pour un mariage dans la région nous avions réservé 1 nuitée par Trip Advisor à l'Hotel des Landes le Rheu. Le réceptionniste nous a demandé de régler la chambre alors que nous lui avions fourni votre formulaire de réservation. Il n'a rien voulu entendre sinon nous ne pouvions pas coucher et de ce fait nous avons payé les 54.07€ en espèces!!! Cette situation est inadmissible et je vous demande de bien revoir le fonctionnement de cet hotel et procéder au remboursement de ma réservation