MainStay Suites Washington Dulles Airport

Now hot water when I was there…and people leave the doors to outside open at night with a rock…hello?safety? Who’s coming in and out?

The reception desk is customer friendly, very helpful. Room is so so with the price (room facilities are not in shape), location is very near the IAD airport. Find a small spider crawling from pillow to bed when woke up. The carpet is damp, bathroom's curtain rod is falling, bathroom exhaust fan and refrigerator sounded so noisy!! It's ok if u want a room near IAD, but will not come again as facilities are not in shape.

No cold water for some time

Service was friendly, the location was conveniently close to Dulles airport, however the “breakfast” was just Hostess cupcakes and Twinkies. I would have liked something not so sweet.

The service was good , this is my second time in this hotel and I feel very comfortable! Thank you so much!

距離有點遠，其他還好

Some of the staff could have been a little nicer I wanna say when they are being asked questions by Costumers; Your Bread And Butter; your clothes you wear; if you don’t want to be at work or it’s such a big deal to be there than do us all a favor along with yourself; LEAVE somebody else would love to be in your spot. That’s something I learned and adapted to at an early age ijs. Think if it was you? As a matter fact it had been or will be you just as the older folks used to say “Keep Right On Living” Other than that my stay was absolutely fabulous.

Outside of check-in, there was no interaction with staff. As for the property, the hallways wreaked of smoke, cabinets were covered with half walk paper and other half ripped off. Bathroom/tub looked like something you wouldn’t dare use without shower shoes.

Staff would not even come and plunge the xlogged toilet and expected us to come down and pick it up and do it ourselves.