Hotel berhampiran Walmart, Waldorf

Kerani daftar masuk yang baik tetapi bilik agak rapuh. S

Great stay good location clean room

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

We stayed 3 nights whilst attending a wedding celebration in Alexandria. The hotel provided an excellent base for exploring the area, with the location a good compromise between the old town and the metro link. Check-in was fast and efficient, with Pam providing a warm welcome and allowing entry to the rooms 3 hours before check-in. The three suites in our group were very well appointed, clean and the AC worked well. We really appreciated the complimentary breakfast offering and the on-site shop for basics. We would definitely return.

My husband, son and I stayed at the residence Inn in April for 2 nights during our visit to the Capital. The hotel is in a great and convenient location and the ample parking is a great plus! The hotel is well maintained and the rooms are HUGE and have a small living room space. We loved the kitchenette which is stocked to allow you to prepare a meal if you choose to. There is a full size refrigerator which is a plus! This place is perfect for someone looking for a long stay because it provides the convenience of home away from home. Now the reason why they got a 3 are from me. The reception we received while checking in was absolutely horrible!!!! We walked into an unattended front desk, we patiently waited for a few minutes for someone to check us in and the gentleman who came from the back appeared to be in a hurry and annoyed as though we interrupted him. He did not greet us but rather rudely asked “Can I help you” without making any eye contact while logging into his computer and the only words that he spoke were to ask me my name and to ask for my ID and credit card and that was it! He checked us in and handed back my cards and the key card and started to walk away and I had to ask where the elevator was to get to our room. UNACCEPTABLE!!! I have traveled extensively and I have never encountered such rudeness and poor reception/customer service, ever! I do not plan on ever coming back to this hotel, which is unfortunate because I truly did like it. I liked the location, I liked the ambience which is why I’m giving them 3 stars, but the poor treatment as though they were doing me a favor by letting me stay there guarantees that I will never come back. I choose to spend my money where I’m appreciated.

My flight was cancelled so I needed to find a place to stay. The location was very convenient for DCA airport, either by metro (2 stops) or car and connected to the mall. Following Ritz Carlton’s standard, all staff was incredibly respectful, caring and attentive without being stifling. Ordered in-room dining for dinner and it was okay, but nothing special. Presentation and service of it was impeccable. When checking in, I was unexpectedly upgraded to club floor, which was very kind of them, especially after a long day of canceled and rebooked flights. Please be sure to treat the staff kindly, as it is the right thing to do. If I am in the area again, I will happily return.

Hotel was clean; bed was comfortable. Hotel website advertises bar and lounge which is one of the reasons we chose to stay. We enjoy a nightcap prior to turning in for the night. There is NO bar or lounge. Luckily the Hilton next door had a very nice lounge which is probably where we'll stay next year for this annual visit.