Ansonborough Inn

Extensive building work going on in the lobby with the constant noise of drilling and hammering. I literally could not hear what the receptionist was saying to be as I complained at check out due to the noise from the builders. And that was at 10am Sunday morning. Felt tricked as their website should be warning of major disruption due to building works!! They are also one of these hotels who won’t service your room unless you ask for it. We asked for it when we checked in and it still was not cleaned for us !!

Friendly and helpful staff, lovely and great first impression of hotel. Everything about the hotel was great. Thank you

The Hotel is now in remodelation. So it was a little messy and we could not appreciate the lobby and Restaurantappreciate the

Great place to stay for our first visit to Charleston. Although this property is currently undergoing renovations it had very little effect on our stay. Our room was clean, spacious, comfortable & quiet. It looked like you would imagine old Charleston to look. We hope they keep this character. If you see Johnni, smile & say “Hi!” She is the best and will make you feel right at home.

Our stay at Andonborough was fantastic! The lobby is under renovation so breakfast was moved to a room adjacent to the lobby and was very good. The rooms are scheduled for renovation over the next few months and the age of the building does lend a slightly musty smell entering the room but it was not noticeable once out of the doorway.

Staff was friendly and location was very convenient for exploring historic Charleston, but these were really the only positives of this experience. We chose this property for a family Christmas trip based on a quaint inn experience and ambiance. Upon arrival, we realized the property was undergoing renovation for which we received no advance notification or communication that property amenities were not available or majorly limited. Had we known, we would have chosen a different property. As part of construction, the floors had carpet *****s taped down over hardwood & were a tripping hazard. There were tarps hung throughout reception area. The complimentary continental breakfast & social hour had been moved into a very small room that barely fit 3 tables. The pub was closed. Access to the front door was obstructed during the day w construction activity. Parking spaces were reduced due to construction vehicles & pods occupying half of the lot. Hotel room was spacious but very musty. Our room was proactively upgraded. Although appreciated, this did not accommodate for the fact that most of the inn was closed to guests. Nearly all amenities outlined in our confirmation email were unavailable. The hotel manager waived the nightly parking fee of $25, which was kind but insignificant given the situation. The property GM refused to make any adjustment to our room rate, had no interest to address the situation in any meaningful way. Her arrogance regarding the issue was insulting.

Historic with charm. Ongoing Renovations though difficult now will make it even better. Great Staff

We chose the inn because of location and also for the ambiance. It did not disappoint. And the staff was super friendly and helpful.

The property was under construction/renovation. Had we known, I would have chosen another location to stay. We have stayed at the Ansonborough in the past and enjoyed it! It’s a unique and lovely space. However, this trip we arrived to a messy construction site. The hotel was by no means full, but the room we were given shared a bedroom wall w a supply closet for staff. We were woken before 8 am to staff gathering things from this closet for the day. It was disappointing over all. The Ansonborough has been one of our favorites in the past. Guests need to be told prior to booking that construction is ongoing.