Great customer service. I was able to communicate with the hotel staff via text message and get speedy response. Free breakfast was a nice touch. Free wine and cheese session every afternoon was a pleasant experience. Room was spacious and clean. Bed was comfortable. Free bottles of water in the fridge. Valet was $26 a day, with unlimited in and out, not bad. Only two minor complaints: the water pressure in the shower was a bit weak, but the temperature was fine. Another was about the toiletries. Some hotels nowadays have switched to wall-mount big bottles of shampoo, conditioner, and body wash. I personally prefer that, instead of the small disposable bottles and soap bar offered by Andrew Pinckney Inn.
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