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The Ballantyne, a Luxury Collection Hotel, Charlotte
4.5/599 Ulasan

The Ballantyne, a Luxury Collection Hotel, Charlotte

Charlotte
I am literally still crying from my “special trip” that I had planned at this hotel. Flew in family (one of which is sick and dying and it maybe my last time seeing her). Rented fancy cars for everyone. Had planned a spa retreat for my daughters 18th bday and Mother’s Day for the women that have been there for us. I was a 15 year old mother, I was left homeless and hungry. I fought to be a mother, build a business, and my daughter and I had finally made it. I had remembered going to the hotel before for a dinner. I thought it would be a perfect spa day/special place. I am still crying as I type this. - I paid and booked in advance because the booking agent said they could accommodate us at the spa. I paid for the nicest room/cottage. Since we were just coming for a fun day/evening, I wanted it to be perfect. Which is why I went to a “Luxury” resort. I knew things had to be right and with a resort with this level achievements, it would absolutely be right… or so I thought. - First I had to call 3 times and several people after the spa reservation wasn’t made by the original person that booked at Marriott. - Upon trying to get the appointment at the spa, they had no availability and the woman was truly nasty. So I pay private people to come in last minute. - I arrive and the grounds are a MESS. Complete construction site, dead plants, trash, I was so confused.Nothing like what I had been promised or expected. It was a giant construction site. - The valet is the same person as the bellman. They have all these white men in suits standing around that are management while they make one little brown man do all the work. Let’s call this the “Legal Slavery” Marriott. -No one warned us or even bothered helping us to the cottage. This put us behind because we were lost for an hour in the construction. We missed out dinner reservations and had to eat my daughters bday dinner at some crappy place that could accommodate 9 people last minute. - We get to the “fancy” cottage/house. It disgusting. Red wine is all over the carpet. There are broken glasses in the bushes and on the patio (clearly had been there for a long time). There was an ant infestation and all of the food we ordered was covered in bugs. - Then I go to talk to the manager on duty on Sunday. Because I was crying in the middle of the lobby. He was dismissive and walked away and left me crying in the lobby on my daughters bday. The massages were cancelled and everything I had planned had been ruined, completely. - His boss comes in and makes excuses for him and comps the disgusting room that they shouldn’t be renting. However, makes NO attempt to take responsibility for any of the implications that their lies and laziness caused. Nothing was figured out, not only that but I had spent the entire time I was there trying to get things fixed, so I didn’t even see my family that I paid to fly in. I spent thousands to have one special day at their hotel and they sold me something that was a

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Courtyard Charlotte City Center
4/5101 Ulasan

Courtyard Charlotte City Center

Charlotte|1.83km dari pusat bandar
From the moment we walked in, we were impressed with the staff. We were greeted by the front desk staff who were extremely helpful and made the check in process seamless. I had difficulty with my key at the elevator twice, and one of the staff showed me what I was doing wrong but handled it in a way that did not make me feel that I was totally incompetent. LOL. He was incredibly gracious. Both he and another young lady at the desk were always checking on us when we arrived or left. They were so personable and fun. I cannot say enough great things about them. They sent up an extra blanket within minutes of asking! The room was a little tight and it does need a little TLC. However, it was extremely clean and the furniture was in great shape. I thought the bed was very comfortable, but my husband did not. But we fight that battle at home. I loved that the bathroom vanity was separate from the shower and toilet. It allowed two of us to get ready simultaneously. The shower head was fantastic with great water flow. The lighting at the vanity was not great, so ladies bring a mirror and sit on the sofa to apply makeup. The light is better there. There is also very little drawer space, so bring extra hangers to hang your clothes if needed. The location is fantastic. It is close to anywhere you need to go downtown Charlotte. We stayed at the Hilton the last time we were in town, and it cannot come close to competing with the Marriot Courtyard. And the Marriott is almost half the cost. I would highly recommend this hotel over the competition!

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Hotel Berhampiran Tarikan Popular di Charlotte

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Spectrum Center

Residence Inn Charlotte City Center
4.4/5100 Ulasan

Residence Inn Charlotte City Center

Charlotte|0.16km dari Spectrum Center
A stay at Residence Inn Charlotte City Center places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. This hotel is 0.4 mi (0.6 km) from Charlotte Convention Center and 0.8 mi (1.2 km) from Bank of America Stadium.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.You can enjoy a meal at AC Lounge serving the guests of Residence Inn Charlotte City Center, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 5091 square feet (473 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
The Ritz-Carlton, Charlotte
4.3/563 Ulasan

The Ritz-Carlton, Charlotte

Charlotte|0.22km dari Spectrum Center
With a stay at The Ritz-Carlton, Charlotte, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. This luxury hotel is 0.4 mi (0.7 km) from Bechtler Museum of Modern Art and 0.5 mi (0.8 km) from NASCAR Hall of Fame.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Stop by BLT Steak for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available for a fee.Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events.Make yourself at home in one of the 146 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

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Mint Museum Uptown

Courtyard Charlotte City Center
4/5101 Ulasan

Courtyard Charlotte City Center

Charlotte|0.3km dari Mint Museum Uptown
From the moment we walked in, we were impressed with the staff. We were greeted by the front desk staff who were extremely helpful and made the check in process seamless. I had difficulty with my key at the elevator twice, and one of the staff showed me what I was doing wrong but handled it in a way that did not make me feel that I was totally incompetent. LOL. He was incredibly gracious. Both he and another young lady at the desk were always checking on us when we arrived or left. They were so personable and fun. I cannot say enough great things about them. They sent up an extra blanket within minutes of asking! The room was a little tight and it does need a little TLC. However, it was extremely clean and the furniture was in great shape. I thought the bed was very comfortable, but my husband did not. But we fight that battle at home. I loved that the bathroom vanity was separate from the shower and toilet. It allowed two of us to get ready simultaneously. The shower head was fantastic with great water flow. The lighting at the vanity was not great, so ladies bring a mirror and sit on the sofa to apply makeup. The light is better there. There is also very little drawer space, so bring extra hangers to hang your clothes if needed. The location is fantastic. It is close to anywhere you need to go downtown Charlotte. We stayed at the Hilton the last time we were in town, and it cannot come close to competing with the Marriot Courtyard. And the Marriott is almost half the cost. I would highly recommend this hotel over the competition!
Residence Inn Charlotte Uptown
4.5/593 Ulasan

Residence Inn Charlotte Uptown

Charlotte|0.33km dari Mint Museum Uptown
We arrived to the front desk on Friday 22nd July to be told there was a problem with our booking. Note, this booking was made many months in advance. We were told by a less than helpful girl that the hotel had overbooked and that we couldn’t stay there. To be told this only on arrival was shocking. I cannot understand even if this error had been made, why wait for us to arrive to be told. Could they not have rang us in advance. We were travelling from overseas and were making our way from Washington DC to Atlanta. The unhelpful girl on the desk proceeded to tell us they had booked us into their sister hotel. When I asked her how far it was from Uptown she didn’t know. When I looked it up it was 10 miles away. We told her that this was not good enough and it was totally inconvenient to our plans but she just shrugged her shoulders. They offered to pay our first night in this hotel that was miles out of town but this still was not good enough as our plans were ruined. When I asked her how we were going to get there as we had arrived by taxi, she said “I guess call a taxi”. This was disgraceful as she was going to let us make our own way to this unsuitable location. Eventually she offered to call the taxi and they paid for it. Still this was a total disaster as we ended up having to get a taxi in and out of Uptown for the weekend at our own cost which was more that the first night paid by the hotel. Then I noticed that this hotel then charged us for the second night even though we were staying in the other hotel. We called back into the front desk to be told there was nothing they could do as the manger was not working on Sunday. We were given a business card and told to email Rushell Jones on the Monday. We emailed Rushell the manager on Monday and explained our full situation. Not even a reply from her to apologise. The amount came back off our card but the manager didn’t even have the curtesy to reply. Our advise is steer clear of this badly run hotel who have no respect for anyone.

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Charlotte Convention Center

Courtyard Charlotte City Center
4/5101 Ulasan

Courtyard Charlotte City Center

Charlotte|0.35km dari Charlotte Convention Center
From the moment we walked in, we were impressed with the staff. We were greeted by the front desk staff who were extremely helpful and made the check in process seamless. I had difficulty with my key at the elevator twice, and one of the staff showed me what I was doing wrong but handled it in a way that did not make me feel that I was totally incompetent. LOL. He was incredibly gracious. Both he and another young lady at the desk were always checking on us when we arrived or left. They were so personable and fun. I cannot say enough great things about them. They sent up an extra blanket within minutes of asking! The room was a little tight and it does need a little TLC. However, it was extremely clean and the furniture was in great shape. I thought the bed was very comfortable, but my husband did not. But we fight that battle at home. I loved that the bathroom vanity was separate from the shower and toilet. It allowed two of us to get ready simultaneously. The shower head was fantastic with great water flow. The lighting at the vanity was not great, so ladies bring a mirror and sit on the sofa to apply makeup. The light is better there. There is also very little drawer space, so bring extra hangers to hang your clothes if needed. The location is fantastic. It is close to anywhere you need to go downtown Charlotte. We stayed at the Hilton the last time we were in town, and it cannot come close to competing with the Marriot Courtyard. And the Marriott is almost half the cost. I would highly recommend this hotel over the competition!

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Metrolina Expo Center

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Lihat Ulasan Tetamu untuk Hotel di Charlotte

Ingin menempah hotel di Charlotte? Lihat ulasan daripada pelancong sebenar untuk pilihan hotel terbaik.
Home2 Suites by Hilton Charlotte Uptown
4.3/5103 Ulasan
The Staff's service response is frienadly and fast ! Good breakfast ! Clean Room, Lobby and swimming pool. Good View to NASCAR center. Close to Charlotte CATS center and transit station.
SpringHill Suites Charlotte Airport Lake Pointe
4.4/581 Ulasan
#好評#對酒店氣味,房間佈局,房內採光,鄰近餐廳,性價比,走廊隔音滿意;第一次入住,感觉非常棒
Drury Inn & Suites Charlotte Northlake
4.5/5102 Ulasan
Tha staff was gracious and very professional. We enjoyed the breakfast and dinner. We were there to find a home for relocation to the area. WE Will be back??
Drury Inn & Suites Charlotte University Place
4.4/5101 Ulasan
The hotel was very nice and clean!! The staff was wonderful!!!!
Home2 Suites by Hilton Charlotte Airport
4.2/5107 Ulasan
I stayed at this property for 3 nights for a layover for my next flight. I am very picky about a hotel's cleanliness, in particular. This property was super clean from arrival and the entrance very welcoming. My room was spotless and the bed was extremely comfortable. I slept well. The complimentary breakfast was excellent and there was a variety of items to pick from. The presentation of the food and the eating area were both welcoming. I would definitely stay here again and again and would highly recommend this hotel which also has an airport shuttle and is fairly close to places you may have to drive or Uber to.
Canopy by Hilton Charlotte SouthPark
4.4/5102 Ulasan
Thus was a really nuce hotel. Goid service and very clean

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Maklumat Perjalanan Setempat

Harga TertinggiRM 7,888
Harga TerendahRM 281
Bilangan Ulasan15,206
Bilangan Hotel983
Harga Purata (Hari Bekerja)RM 1,043
Harga Purata (Hujung Minggu)RM 1,128