Hotel Mesra keluarga di Chatan

I stayed at The Moana for 2.5 weeks and I couldn't have had a better experience if I tried. The staff was incredible, my room was stunning and bed was more comfortable than the one I have at home! Having to do some remote working the front lounge was the perfect spot to work from! Morning walks for coffee and taking a stroll along the seawall was the perfect way to start my day. Everything in the hotel was so clean! I even took advantage of their free bikes to venture out a little farther and it just added to my amazing stay!

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

とても綺麗で、海までも近く、飲食店もすぐでした、次沖縄行く時も絶対泊まりたいです 受け付けも人に会わずスムーズ、ただ一つレンタル自転車があると書いてありましたが、一度も見てません

The air conditioner is not cool, even after the staff checked it. There is a microwave and an ice machine. The front desk staff can speak English, Chinese and Korean very fluently. No matter where you are from, you can easily communicate with them. All in all, it’s a comfortable place to stay.

I must say I am really impressed with the breakfast buffet. It is a must try. Adult 2000yen and child 1000yen. There are Udon station, kids station, champuru, Taco station, make your own kaisay don of course not forgetting the desserts and blue seal ice cream. Room is big and clean. I have 2 double bed, bed is big and face the sea.

We stayed for one night at DoubleTree by Hilton. Upon check-in, we were welcomed by the signature DoubleTree chocolate cookie. It was declious but unforunately, not really warm. We booked a terrace room with sea view and it was large and very comfortable. The package we booked came with a 90-minute buffet dinner at Hilton Hotel, which was scrumptious and we got to try many signature Okinawan dishes. As a DoubeTree guest, we could only use the facilities in Hilton and we joint their sunset yoga class. The instructor was very friendly. It was conducted in Japanese, but body language matters the most in terms of sprots. Believe it or not? It was my first time trying yoga and the experience was pleasant in general. We also tried their buffet breakfast. The range of selection for food was wide and I recalled that they even had soft serve. The quality was good and worth trying. There was also a Lawson convenience store around the corner and the hotel was very conveniently to the seaside. If I have to pick on one thing about the hotel, I hope that there will be more activities for hotel guests to join and there could be counters selling desserts like sliced cakes for hotel guests :-) All in all, I really enjoyed my stay at DoubleTree and will definitely join again!