Checked into our room and noise was immediate. Entered roof top pool area to find pile of dirty towels and broken chairs. Went to front desk to request clean towels and was told housekeeping would be right up. Waited 25 minutes, nothing. Decided to go and try and relax at rooftop bar. Sat down ordered a drink and was told we needed our ID. Explained we were staying at hotel and they were in the room. Told we could charge anything to the room without identification but we absolutely couldn’t get a drink. Watched other tables with guests clearly over 21 have the same experience. Upon checkout we requested a printed copy of our receipt and we’re given a copy to find charges to a master card not ours and a different amount for our stay than what we were quoted on *******. If you want to spend $400 a night for a 2 star hotel experience, this is your place. Otherwise pick ANY other hotel in downtown Chattanooga and at least the price will match the experience.
Terjemah