Hotel berhampiran GaVu Cheb, Cheb

前台接待非常冷淡，服務態度極差，鑰匙打不開門，第二次走到總台重新設定還是打不開，接待人員不相信，自己上去也打不開門！這算什麼酒店？簡值就是拉圾！差！差！差！

I have stayed in this hotel after number of years. With my wife, we appreciated all changes in the hotel - excellent food, very friendly employees, Nespresso Tea and Coffee at no cost in our room including mineral water daily replenished. Especially. we loved the breakfast and food. Lovely selection of wines. We were really positively surprised.

This is one of the best hotel of this chain in Marianske Lazne. I would like to mention several main areas…. Room…Spa procedures…Eating. Room…We had an executive suite containing two small rooms with balcony and the bathroom. Rooms were nice, but not everything was working properly. Defect on the floor just behind the main entry doors was quite weird and the first impression was quite bad. It was not possible to manage the Air Condition system directly from the room even though there was some remote control unit on walls. This was second bad impression. There is a large TV in both rooms. Bathroom was nice, quite cold without any floor heating. Towel warmer in the bathroom did not work. Another bad impression. Bed was large enough, mattress was comfortable. But what was really horrible are pillows and duvets, sheets and total bedding full of some artificial not comfortable materials. This was really bad. Spa procedures were just perfect. I enjoyed many of them and always I was satisfied. Nothing to add. Just use them. Eating…We had a half board scheme. There was nothing I was missing during breakfast. Quality of all food was just perfect. Dinners were delicious. Buffet form of dinners is something you really enjoy. General conclusion? This was a really good stay. The staff here is really friendly. Atmosphere of the hotel is very positive. There are several details in the room which need some refurbishment, but the overall service, as I felt it, was above high average. Parking…it is possible to park your car here. There are not many parking slots in front of the hotel, so the service must be reserved in advance.