Quality Hotel Chengdu

Ulasan Quality Hotel Chengdu

Quality Hotel Chengdu

No.8 Hualin 3rd Road, Chenghua District, Chengdu, Sichuan, ChinaLihat Butiran Hotel
Quality Hotel Chengdu
Quality Hotel ChengduQuality Hotel ChengduQuality Hotel Chengdu
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.4/10
Outstanding
2410 ulasan
Ulasan yang disahkan
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
Tapis mengikut:
Susun mengikut:
All reviews(2410)
Positive reviews(2368)
Reviews with photos/video(122)
Awesome stay(565)
Friendly front desk staff(311)
Awesome amenities(234)
Easy to get around(163)
Convenient location(160)
Many amenities(133)
Delicious breakfast(79)
Close to metro(73)
Negative reviews(42)
Salehbaigi
Selected Queen Room
Daftar masuk pada Okt 2025
Couple
14 ulasan
8.0/10
Very Good
Disiarkan pada 10 Nov 2025
We enjoyed staying in this hotel. It’s very normal hotel but in the middle of local neighborhoods with massive food services in surroundings. Breakfast was fine, everyday same buffet. Staff at the kitchen are very good. Receptions unable to communicate any in English.
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾!關於您反饋的問題, 給您帶來不便敬請諒解,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Selected Queen Room
Daftar masuk pada Mei 2025
Family
4 ulasan
4.0/10
Disiarkan pada 9 Jun 2025
There is nothing much good review i can give to this hotel. The location is not strategy to any tourist sport and holes cleanliness need to improve, the strong smoking smell is everywhere and that realty make us feel irritating. Nothing special surrounding the hotel. The only positive comment I can give is the service of staff, mostly very patient and friendly.
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing to stay with us and sharing your experience. The hotel is located between Chengdu's Second and Third Ring Roads, across from Chengdu University of Technology and the Natural History Museum. A subway entrance is just 200 meters away, offering convenient transportation and a central location in Chengdu's downtown area. If you're not familiar with the surrounding area, our staff will be happy to discuss it with you. The smoke odor issue you mentioned has been verified, and effective immediately, we have fully upgraded our ventilation system and are strictly enforcing non-smoking room cleaning standards. We sincerely appreciate your appreciation for our staff's patient service! The team will remain enthusiastic and provide targeted training on facilities management. We look forward to welcoming you back and will do our utmost to ensure your satisfaction!
Guest User
Selected Queen Room
Daftar masuk pada Apr 2025
Solo traveler
84 ulasan
8.5/10
Very Good
Disiarkan pada 10 Mei 2025
Less nice than on the pictures but does the trick.
Jawapan daripada Pihak Penginapan: Dear guests, thank you for sharing your real stay experience! Regarding the issue of "difference between pictures and actual situation" you mentioned, we are deeply sorry. The hotel has always been committed to presenting real scene information. The team has arranged a comprehensive review of the online display content. In the future, we will strengthen the review of shooting details and real scene annotation instructions to avoid similar misunderstandings. At the same time, we are very pleased that you recognize the actual practical value of the hotel, which is exactly the original intention of our adherence to the design concept of "function before appearance". The team will continue to optimize the space layout and facility experience, and make up for the lack of visual presentation with better service. We sincerely invite you to stay again to experience the upgraded guest room, and you can get the latest room type real photos and preferential benefits through the exclusive channel of the reservation department.
Guest User
Family 3-bed Room
Daftar masuk pada Jul 2025
Family
5 ulasan
9.0/10
Great
Disiarkan pada 12 Ogo 2025
A very nice location, full of restaurants and street food around.
Jawapan daripada Pihak Penginapan: 因為您的一聲讚美,我們的努力都值~因為在意,所以我們努力:因為夢想,所以我們堅持。希望您能一如既往喜歡凱藝家,小藝期待您的下次入住。
Guest User
Selected Queen Room
Daftar masuk pada Dis 2023
Business traveler
30 ulasan
6.0/10
Disiarkan pada 8 Jan 2024
Consider the price level, overall is good. Not bad, compare to other hotels at the same price level.
Jawapan daripada Pihak Penginapan: Dear guest: Hello! We feel a little disappointed that we didn't receive your five point review. We hope you can inform us of the areas where we didn't do well in a timely manner, so that we can identify and address the problem as soon as possible. Thank you for your recognition and praise of us in other aspects. These are all things we should do. There is always unexpected warmth at Hong Kong Lun Kai Yi. Looking forward to meeting you again~Wishing you a happy life~!
Anonymous User
Selected Queen Room
Daftar masuk pada Jun 2023
Solo traveler
9 ulasan
8.0/10
Very Good
Disiarkan pada 21 Sep 2023
It's a well located hotel. Very clean and tidy. And the front desk staff are very helpful.
Jawapan daripada Pihak Penginapan: respect ; honour ; revere ; esteem ; regard ; venerate ; deference ; obeisanceguest ; visitor ; companyHello ; How do you do ; Hilose the first time ; Time handle a problem ; approach a problem ; deal with an/the issue so as not to ; before ; lest ; in order to avoidunnecessary ; dispensable ; uncalled-fornext timemeet ; encounter ; approach ; rendezvous
Gary Oh
Family 3-bed Room
Daftar masuk pada Apr 2023
Family
11 ulasan
9.5/10
Amazing
Disiarkan pada 27 Mei 2023
Clean and spacious hotel room. Love the street food around the hotel, especially the Peking duck and Xinjiang mutton skewers. I will come back again.
Jawapan daripada Pihak Penginapan: 遇到可愛的人,生活一下子不艱難了,街道也好,晚風也罷,都很甜。期待跟你下一次的相遇ღ( ´・ᴗ・` )比心
Judy in real life
Selected Queen Room
Daftar masuk pada Mac 2023
Traveling with friends
10 ulasan
10/10
Outstanding
Disiarkan pada 11 Apr 2023
The hotel is clean the service was good .. location is also nice the area has multiple restaurants around to choose from. Very close to the metro station 😊
Jawapan daripada Pihak Penginapan: 美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事 但願,時光如初見。在此感謝您選擇併入住我們酒店,您的滿意是我們的不懈追求,我們一定會再接再厲的,期待您的再次入住喲~
1355152****
Cozy Queen Room
Daftar masuk pada Ogo 2025
Other
8 ulasan
2.5/10
Disiarkan pada 13 Sep 2025
Before checking in, I called the front desk to tell them to check the hygiene. It was clean, clean, but there was still a hair hanging somewhere. I told the front desk to send water, but they promised not to send it.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬賓客,非常抱歉給您帶來不好的體驗,您反饋的問題,我們加強整改,對相關責任人進行處理。有機會歡迎再次選擇凱藝酒店,給我們一次致歉機會,期待您的光臨,祝您生活愉快!
Anonymous User
Selected Queen Room
Daftar masuk pada Ogo 2025
Family
1 ulasan
7.0/10
Disiarkan pada 9 Sep 2025
We booked a total of four nights. The air conditioner was leaking, the shower drain was clogged, and most importantly, I woke up with several small bumps on my body every day, all covered by the quilt. The bumps definitely didn't look like mosquito bites, so I guess there were fleas on the bed. However, the front desk and room service were very good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!對於您反饋的問題,我們表示非常抱歉!一直以來,我們都非常重視客房衞生,也把大部分的時間都投入到衞生檢查中。您此次描述的身上起小疙瘩情況,極不應該發生!我們已經嚴格要求客房清掃人員更加仔細排查,來發現問題,解決問題。謝謝您花時間給我們提出寶貴的意見,祝在生活中開心!快樂!
_WeChat269701****
Selected Queen Room
Daftar masuk pada Jul 2025
Other
7 ulasan
10/10
Outstanding
Disiarkan pada 31 Ogo 2025
Pros: Excellent value for money, very clean, and quiet at night. The pillows were very soft and made it easy to fall asleep. Transportation is also very convenient; the hotel is only a ten-minute taxi ride from East Station. Cons: The toothbrush wasn't very useful.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Your compliment makes all our efforts worthwhile. We strive because we care, and we persevere because we pursue our dreams. Regarding the issue of toothbrush comfort, I will report it to the relevant departments for research and resolution. I hope you will continue to enjoy Kaiyijia. Xiaoyi looks forward to your next stay.
118088****
Selected Queen Room
Daftar masuk pada Apr 2025
Business traveler
6 ulasan
2.0/10
Disiarkan pada 9 Mei 2025
The bathroom shower room was not cleaned at all. Didn't they see the obvious hair? At around 9pm on May 8, the male receptionist had a communication problem and a bad attitude. He hung up the phone before I finished speaking. At around 9pm, there were still people using the treadmill in the fitness room upstairs (the elevator clearly stated that the fitness room was open from 10:00 to 20:00). There was a very dull thumping sound in the room, which was unbearable. I called the front desk twice, and the male receptionist had a very bad attitude. He told me that it couldn't be handled. I asked to change the room, but he said no. I didn't finish my words and hung up the phone. In the end, I had to call 110 to solve it.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are very sorry that you did not have a good experience during this stay. We have noticed the hygiene issues and we are deeply sorry for your feedback. We immediately cleaned and disinfected the relevant rooms and re-standardized and trained the cleaning process to ensure that similar problems do not occur again. Due to the communication errors of our staff, you had a bad experience during your stay. We have strengthened the communication skills and service awareness training for the relevant employees and will focus on improving communication skills and service quality. To express our apologies, you can enjoy the exclusive discount of the general manager next time you stay. I hope you can give us another chance and feel our changes.
Piaoliudelvxingzhews
Cozy Queen Room
Daftar masuk pada Apr 2025
Family
5 ulasan
2.5/10
Disiarkan pada 3 Mei 2025
During the May Day holiday, I booked a 2-day stay to visit the Panda Base and the Natural History Museum. Overall, I don't recommend it. The hygiene is worrying, there is no service, and the sofa was messy as shown in the picture when I checked in. 4.8 brushed it out. Hygiene: As shown in the picture, the cotton swab bag was moldy. I didn't dare to use it. No one changed it. Lobby: A look of indifference. No service.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾!關於您反饋的問題, 給您帶來不便敬請諒解,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
M10346****
Family 3-bed Room
Daftar masuk pada Mac 2025
Family
135 ulasan
10/10
Outstanding
Disiarkan pada 4 Mei 2025
The transportation is very convenient, not far from Chengdu East Station, and nearby Metro Line 8. There are too many dining options downstairs, it is a food center, and there are large shopping malls, Tiejian Plaza, Longteng Plaza, and Longguang Plaza are connected together. The room is spacious and bright, clean and well-equipped, and it is no problem for 4-5 people to stay. The service attitude is good, patient and meticulous. Across the road is the Chengdu Natural History Museum, which is suitable for children to increase their knowledge. You can spend half a day just wandering around. Chengdu University of Technology and Dongjiao Memory are nearby.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Seeing the recognition and love between the lines of your words, I am particularly happy and touched. Thank you for your likes and praises, and I look forward to your choice again!
Wqiqibb
Suite With Memory Foam Mattress
Daftar masuk pada Ogo 2025
Other
7 ulasan
10/10
Outstanding
Disiarkan pada 12 Sep 2025
Xiao Luo at the front desk was very helpful and promptly resolved any issues. He was very welcoming. Environment: The location was very convenient. A 100-point stay experience
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 因為您的一聲讚美,我們的努力都值~因為在意,所以我們努力:因為夢想,所以我們堅持。希望您能一如既往喜歡凱藝家,小藝期待您的下次入住。