Grand Hyatt Chengdu Reviews

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review of your recent stay at the Grand Hyatt Chengdu! We are thrilled to hear that you enjoyed our prime location, which truly offers a variety of shopping malls and restaurants right at your doorstep.It’s great to know that you found your room spacious and clean, as we strive to provide a comfortable and welcoming environment for all our guests. Our team takes pride in delivering friendly and polite service, and your kind words will surely motivate them to continue their excellent work.We are delighted that your experience was a happy one, and we look forward to welcoming you back for another memorable stay in the future. If there’s anything specific you would like to experience during your next visit, please feel free to let us know.Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review of the Grand Hyatt Chengdu! We are thrilled to hear that you consider us one of the best hotels in Chengdu, especially in terms of value. Our prime location in the heart of Chunxi is indeed a highlight, and we’re glad it enhanced your stay.It’s great to know that you found our rooms spacious and well-designed. We strive to create a comfortable and functional environment for our guests, and your feedback reaffirms our efforts. We also appreciate your kind words about our service team. It’s our priority to ensure that our guests feel taken care of, and we’re pleased to hear that our staff promptly reached out to you regarding the item you left behind. We look forward to welcoming you back on your next visit to Chengdu. Thank you once again for your feedback!Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at the Grand Hyatt Chengdu! We are thrilled to hear that you enjoyed your 6-night stay with us and that our team made such a positive impact on your visit.It’s fantastic to know that our employees provided you with exceptional hospitality and that their food recommendations enhanced your dining experiences. We strive to create memorable moments for our guests, and it’s rewarding to hear that our front office team went above and beyond to assist you with your accommodation challenges in Chongqing. We understand how important communication can be, and we are glad they could help facilitate a smooth resolution.We are also delighted to learn that our housekeeping team impressed you with their attentiveness and foresight in anticipating your needs. Our goal is to ensure that every guest feels comfortable and well taken care of during their stay, and it’s heartening to know that we succeeded in doing so for you.Your kind words about our team being "superstars" truly mean a lot to us. We will be sure to share your compliments with everyone, as it will motivate them to continue delivering outstanding service.Thank you once again for choosing the Grand Hyatt Chengdu for your stay. We hope to welcome you back in the future for another memorable experience!Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience at the Grand Hyatt Chengdu! We are thrilled to hear that you enjoyed our prime location right in the heart of the Chunxi Road shopping district. It’s always a pleasure to know that our guests appreciate the convenience of being close to vibrant shopping and dining options.We're glad to hear that you found our beds comfortable and that you enjoyed the spaciousness of your room and bathroom. We strive to create a relaxing and enjoyable environment for our guests, and it’s wonderful to know that we met your expectations.Seeing the famous IFS panda from your room must have been a delightful experience! We take great pride in our hotel’s unique views and the opportunity to connect guests with the local culture and attractions.Your feedback is invaluable to us, and we appreciate you taking the time to share it. If you have any further suggestions or experiences you'd like to share, please feel free to reach out. We look forward to welcoming you back for another memorable stay in the future!Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Dear Valued Guest,Thank you so much for your kind words about your recent stay at the Grand Hyatt Chengdu! We are thrilled to hear that you loved your room and found it to be nice and comfortable. Our team works hard to ensure that our accommodations provide a relaxing and enjoyable experience for all our guests.We're also glad to know that you appreciated our prime location near the IFS center, making it easy for you to explore the vibrant city of Chengdu. It’s great to hear that public transportation, including the metro and bus services, allowed you to visit the Chengdu Research Base of Giant Panda Breeding. It’s truly a wonderful experience to see the giant pandas up close!Your feedback is invaluable to us, and we are delighted to know that our facilities and services contributed positively to your visit. We strive to create memorable experiences for our guests, and your review is a testament to our efforts.We hope to welcome you back to the Grand Hyatt Chengdu in the future, where you can enjoy more of what our hotel and the city have to offer. If there's anything specific you would like to experience during your next visit, please feel free to let us know.Thank you once again for sharing your experience, and safe travels!Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Dear Guest, 
Thank you for sharing your experience at Grand Hyatt Chengdu. 
Regarding the problem you have mentioned, we apologize for the inconvenience caused, we will share your experience with hotel team for future improvement, and we are looking forward to welcoming your next visit in the very near future.Best regards, Grand Hyatt Chengdu

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us at the Grand Hyatt Chengdu. It's always our goal to provide an exceptional experience for our guests, and we are delighted that we met your expectations.We are particularly glad you enjoyed the superb breakfast view. It’s a great way to start the day, and we love hearing that it made a positive impression on you. Your satisfaction is our top priority, and it’s rewarding to know that you found everything to your liking during your stay.We truly appreciate your kind words and hope to welcome you back to the Grand Hyatt Chengdu soon. If there’s anything else we can do to enhance your future visits, please do not hesitate to let us know.Warm regards, The Grand Hyatt Chengdu Team

Response from Property: 感謝您選擇成都君悦酒店！我們很高興您再次光臨。期待您的下次到來，希望能為您提供更好的服務！

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful experience at Grand Hyatt Chengdu! We are thrilled to hear that Faye and Cherry made such a positive impression with their friendly and helpful service. Our team strives to provide exceptional hospitality, and it’s fantastic to know that their efforts contributed to your stay.We’re delighted that you enjoy our prime location, making it easy for you to explore the local dining scene. Chengdu has so much to offer, and we’re glad you can take advantage of it during your monthly visits.It's great to hear that you found our hotel to be luxurious and that you appreciated our breakfast and shower facilities. Your recommendation means a lot to us, and we’re grateful for your continued loyalty.We look forward to welcoming you back on your next trip to Chengdu!Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience at Grand Hyatt Chengdu. We are thrilled to hear that you enjoyed our great location and found our service to be top-notch. Our team works diligently to provide a luxurious and clean environment for all our guests, and it’s wonderful to know that you appreciated these aspects during your stay.We understand that some areas of the hotel may feel a bit dated, and we genuinely appreciate your feedback. Your insights are valuable, as they help us identify opportunities for improvement and enhance the overall guest experience. Rest assured, we are continuously working to maintain our high standards and update our facilities.We are grateful for your recommendation and hope to welcome you back for another visit in the future. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Warm regards,The Grand Hyatt Chengdu Team

Response from Property: Thank you for sharing your wonderful experience at Grand Hyatt Chengdu! We're delighted to hear that you appreciated Tony Chi's design and enjoyed our prime location near Chengdu Taikoo Li. It’s always our goal to provide a memorable and comfortable stay for our guests. We look forward to welcoming you back on your next visit to Chengdu!Warm regards, The Grand Hyatt Chengdu Team

Response from Property: Thank you for taking the time to share your positive feedback about the location of the Grand Hyatt Chengdu. We are delighted to hear that you found our location convenient and to your liking. Our team strives to ensure that our guests have a memorable and pleasant stay, and your kind words are truly appreciated. We hope to welcome you back for another wonderful experience in the near future. Safe travels!

Response from Property: Dear Guest, Thank you very much for taking the time to write a review for us, we are happy to hear that you had a memorable time during your stay in Grand Hyatt Chengdu.
We appreciate your positive comments and feedbacks; furthermore we hope to welcome you back to our hotel in the very near future.Best regards, Grand Hyatt Chengdu

Response from Property: Dear Guest, 
Thank you for sharing your experience at Grand Hyatt Chengdu. 
Regarding the problem you have mentioned, we apologize for the inconvenience caused, we will share your experience with hotel team for future improvement, and we are looking forward to welcoming your next visit in the very near future.Best regards, Grand Hyatt Chengdu