Ulasan Chengdu Rushi Chaowa Hotel (Chunxi Road Tianfu Square Metro Station)

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at our hotel and leaving your valuable review. We are delighted to know that our excellent location and convenient transportation made your travels easy, and the wide variety of dining options nearby satisfied your taste buds – this is exactly the kind of comfortable experience we strive to create for you. Your recognition is our greatest motivation, and we look forward to serving you again in the near future. We wish you a pleasant stay!

Jawapan daripada Pihak Penginapan: 【市中心觀景絕佳位，俯瞰成都天府廣場】尊敬的客人，您好！感謝您選擇入住成都春熙路天府廣場地鐵站如時潮娃酒店，並分享您的入住感受。非常感謝您對前台肖周服務態度的認可，您的肯定是對我們服務團隊的重要鼓勵。同時，酒店位於市中心、交通與出行便利，能夠為您的旅程帶來便捷，我們也深感欣慰。期待您再次光臨，祝您生活愉快、旅途順遂。

Jawapan daripada Pihak Penginapan: 【酒店春熙路C位，近太古裏，城市CBD】尊敬的客人，您好！感謝您選擇入住成都春熙路天府廣場地鐵站如時潮娃酒店，並給予如此高度的認可與推薦。您對酒店地理位置、前台服務、機器人送物服務以及客房舒適度的肯定，是對我們莫大的鼓勵。能夠為您此次成都之行帶來便利與温馨體驗，我們深感榮幸。誠摯期待您再次蒞臨，祝您今後的旅途一切順遂。

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you found your room to be spacious and comfortable, and we truly appreciate your kind words about our laundry service.We have taken note of your observation regarding the luggage rack. Please accept our sincere apologies for this oversight. You are absolutely right that the room has ample space, and we will immediately review this with our housekeeping and management teams to ensure a luggage rack is provided in your room type moving forward.Regarding the fitness center, we appreciate your feedback. While our current setup is compact, we are constantly evaluating our facilities to ensure they meet our guests' needs, and your comments will be factored into our future planning.We also thank you for your understanding and cooperation regarding the laundry facilities. We encourage all guests to use them responsibly to ensure they remain available and in good condition for everyone.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even better experience in the future.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your lovely feedback and wonderful compliment on your comfortable and convenient stay!We are delighted to hear that our team members Xiao Zhou and Xiao Wei provided you with helpful service, and that you had a pleasant experience with us.We will pass your kind praise to them personally. Looking forward to welcoming you back again soon!Best regards,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Chengdu Rushi Chaowa Hotel (Chunxi Road Tianfu Square Metro Station) and for sharing your positive feedback. We are pleased to know that our convenient location near the metro station and shopping malls added value to your stay, and that you found the room clean and new. Your recommendation is greatly appreciated and serves as meaningful encouragement to our team. We sincerely look forward to welcoming you again for another pleasant stay.

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for taking the time to share your fantastic experience with us! We are absolutely thrilled to hear that you had a great stay and found our rooms to be clean and comfortable.Our team takes great pride in providing top-notch service, and your kind words will surely motivate them to keep up the excellent work. We’re also delighted that you enjoyed the complimentary laundry facility—it’s always a pleasure to offer those little extra touches that make a stay more convenient.Your strong recommendation means the world to us. We can’t wait to welcome you back for another exceptional stay in the future!

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for choosing to stay at our hotel and for sharing your wonderful experience. We are honored to hear your praise of our breakfast! Especially the beef noodles you mentioned – that's one of our chefs' specialties, and we're so glad you enjoyed it. Next time you stay, we'll definitely give you extra soup so you can have an even more satisfying meal! Regarding your room with an inner window, while the natural light was slightly limited, as you mentioned, its biggest advantage is its tranquility, providing an exceptionally quiet environment for rest. If you would like to experience a brighter, more airy room next time, please feel free to contact us in advance, and we will do our best to arrange a room with better natural light for you. Providing you with peace and delicious food during your travels is our greatest wish. We look forward to your next visit and wish you a pleasant stay!

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for choosing our hotel and for taking the time to share such a detailed and honest review of your 9-night stay. We sincerely appreciate your constructive feedback, as it is vital to our continuous improvement.We are delighted to hear that you found our location, facilities, and overall amenities to be convenient for your travels. However, we are truly sorry to learn that certain aspects of your stay did not meet your expectations.Regarding the soundproofing and the occasional odor in the bathroom, we sincerely apologize for the discomfort caused. Please be assured that we have noted these issues and are actively working with our engineering team to implement further improvements to ensure a more comfortable environment for all our guests.We are particularly distressed by your experience with our laundry service. It is completely unacceptable that your clothes were returned damp and with an unpleasant odor, especially after you had already brought this to our attention. We deeply apologize for the inconvenience and frustration this caused during your stay. To permanently resolve this issue and enhance our guests' experience, we have already installed dedicated standalone dryers in our laundry room. We are confident that this upgrade will prevent such problems from happening again.Thank you again for giving us the opportunity to improve. We hope to have the chance to welcome you back in the future and provide you with the flawless experience you deserve.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted that you appreciated the convenience of our proximity to the Tianfu Airport Metro Station, as well as the comfort and quality of rest our rooms provided.Providing an exceptional stay is our top priority, and your high recommendation is the greatest reward for our staff. We would be deeply honored if you could take a brief moment to leave us a flawless 5-star rating. It would greatly assist future guests in finding our property.Wishing you safe travels, and we sincerely look forward to hosting you again in the near future.

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing [Rushi Chaowa Hotel] for your first visit to Chengdu and for leaving such a sincere and warm review. Reading your message, our entire team was incredibly honored and touched. Providing you and your family with peace of mind and convenience during your trip to Chengdu is our greatest pride. Whether it's meeting your daily needs, assisting you with booking a taxi to the airport, or giving you a small fridge magnet as a souvenir, it's all part of our job. We understand the challenges of traveling to an unfamiliar city, especially for those traveling with elderly people and children. Making you feel "at ease" is the greatest meaning of our service. Your comment, "It's not for the fridge magnet that I'm giving five stars, but because the staff deserves it," is the highest praise for our frontline staff. We will convey this affirmation to every employee, letting them know that their efforts are truly appreciated by our guests. At the same time, we are also very grateful for your candid feedback on the room facilities. We sincerely apologize for the inconvenience caused by the slightly outdated room and the refrigerator not being powered on. We immediately arranged for our engineering department to inspect and clean the refrigerator in that room to ensure guests can use it with peace of mind. Regarding the room's age, we have included it in our ongoing renovation and upgrade plan, striving to improve the hardware experience while maintaining its convenient location. As you mentioned, our hotel is located in the heart of the city, which truly saves families with elderly members and children a lot of trouble. We hope this convenience will add a touch of ease to your trip. We look forward to choosing us again when you visit Chengdu in the future. Please contact us in advance so we can reserve a better, more comfortable room for you, with improved facilities and our unwavering hospitality to welcome you and your family back! Wishing you and your family peace, happiness, and a wonderful life!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you found our hotel convenient and spotlessly clean.We are especially delighted that our team members, Xiao Zhou and Xiao Zhao, made your stay even more enjoyable with their friendly service. We will be sure to pass along your kind words to them—they will be absolutely thrilled to know their efforts made a difference!It was a pleasure hosting you, and we can’t wait to welcome you back for another great stay!

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that you found our location strategic and had an overall fantastic experience with us.We are especially delighted that Xiao Zhou and Xiao Wei made your stay even more memorable. They are indeed invaluable members of our team, and we will make sure to pass along your kind words to them. Knowing that their helpfulness contributed to your positive experience truly makes their day!Your promise to choose us again on your next visit to Chengdu means the world to us. We can't wait to welcome you back and ensure your future stays are just as comfortable and enjoyable. Thank you for recommending us—we won't let you down!Wishing you safe travels and all the best!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious and bright rooms, and that our staff made you feel welcome with their warm hospitality!However, we sincerely apologize for the inconvenience caused by the noise from the hallway and the slow drainage in the bathroom. We take your comments very seriously and will share them with our maintenance team to look into the drainage issue immediately. We will also review our soundproofing measures to ensure a more peaceful stay for our guests.We truly appreciate your understanding regarding the value we offer, and we look forward to welcoming you back for an even better experience in the future!