Pengguna Tetamu
27 Mac 2023
1. Over phone we were told no rooms available, but we were able to book a room online - as rightly informed by the receiptionist over phone !! Receptiveness was average. 2. Our Room was located in a very odd location, room had a damp smell, wifi was not working initially, were given alternate dongle. Were told rudely by the person attending to the wifi issue that no wifi available on that floor (3rd) & he will come back and attend to it after he finishes his meals ! 3. Parking is located in a open space with limited room in a very narrow lane adjacent to the hotel. We were told to take our car and park there, but did not have space for parking. Could get the parking space much later. 4. Given the above issues rooms are definitely overpriced, moreover the exteriors of the hotel were under renovation. 5. Complimentary breakfast had satisfactory choice of items, and taste was good. 6. The manager seemed a courteous & responsive person, and said he will take care of the room issues, and offered some discounts on meals which we did not avail.
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