Pengguna Tetamu
25 November 2023
We have been staying in Sreedevi Residency, Sundaram Street,T.nagar for the past 5 years while we visit Chennai. The location is fabulous. The staff are helpful and friendly.It's always tricky regarding breakfast. No one knows whether they prepare all of the breakfast items or some of them only. The quality of apartments are ok, but they do poor maintenance. AC always leaks. Atleast one light in each of the rooms blinks. Electric wires are insulated, but hang out of the socket, which's a safety issue. We also experienced minor electric shocks from bathroom taps and water, which's completely unacceptable. Very dangerous for children in that environment. The management offered a cloak service by keeping my extra luggages and couriers free of cost until we left for interstates for 3 weeks. A day before our arrival, they sent me a message indicating that they would charge Rs.1000/day for 21 days for their cloak services, which was appalling and misleading customers. Bala Venkat and Saravan played tricks and gave us stress prior to our departure. Their poor communication and foxy attitudes led to loss of money and trust in them. Both failed to waive the charges except for reducing a bit. Both Bala and Saravanan showed no empathy or emotional intelligence regarding this matter. My family and I had a very bad experience this time.
Terjemah