Hotel Novotel di Chennai

First time I visit rajpalace with my family Really best experience Good staff and good location Good taste was excellent Very comfortable stay in raj palace This hotel is suitable for all purpose of visit like personal and family stay Definitely I will come back to this hotel for my official visit also

Always a comfortable stay at The Raintree, St Marys! Reservations are always well taken care of and staff always go the extra mile to be of help. Special mention to Rahul, Ritu, Ashton and Uma for making the stay really pleasant and for taking care of every small detail. Truly appreciate their stellar service! Look forward to be back

I stayed with my family for three days in this hotel with my full family. We had a fantastic time and really enjoyed our stay. Very clean and tidy friendly staff and service. It was like a home away from our home. I strongly recommend this hotel for family to stay here Our kids enjoyed shopping in T Nagar area which is just few yards to walk. It was really a memorable experience and we would like stay here only in our next visit also. Special appreciation to staff for their friendly reception.

My stay was very good. GRT Grand has always been the place to go to when in Chennai. The staff there are very professional and pleasant. Lakshmanan, the door *** is so friendly and helpful. Other staff members like, Johnson, Praveen and Lakshmi gave me suggestions on where to shop and what's nice to do in Chennai. Ashish, checked me in diligently. Poulamani, too. She accompanied me to my room and ensured I was comfortable. Abu, Rajan and Selvan in the F&B side, provided excellent service at every meal in the hotel.

Kami mendaftar masuk ke tempat ini dengan tempahan untuk penginapan dua malam - Jumaat dan Sabtu (daftar keluar pada hari Ahad). Kami mendaftar masuk lewat dan kerana kami adalah 3 tetamu semuanya (saya ***** bersama suami saya dan saya yang berumur 12 tahun), kami diberitahu bahawa kami akan dikenakan bayaran untuk katil tambahan. Kami berkata kami ok dengannya. Kami pergi ke bilik dan terus mengingatkan kakitangan rumah untuk mendapatkan katil dan akhirnya lebih kurang jam 11:00 malam mereka mendapatnya. Sarapan pagi, walaupun kelihatan seperti hidangan yang luas tidak mempunyai rasa. Kami terus meminta air di meja tetapi tidak pernah dapat. Kami meminta kopi ringan dan kopi yang dihidangkan adalah yang paling kuat. Apabila bertanya, pelayan berkata ia bo*** ditukar ”jika anda mahu”. Me***dangkan saya tidak berjaya, kami memutuskan untuk mendaftar keluar pada hari Sabtu itu sendiri dan bukannya Ahad. Apabila ditanya sama ada mereka bo*** membayar balik jumlah satu hari, kami diberitahu sistem mereka tidak membenarkannya. Kami meninggalkannya dan mula me***du pulang ke Bangalore. Dalam perjalanan pulang, kami mendapat panggilan daripada kaunter penerimaan tetamu bahawa kami perlu membayar untuk katil tambahan. Kami bertanya sama ada pembayaran ini bo*** diselaraskan dengan jumlah tempahan hari tambahan, jawapannya adalah tidak mungkin. Sehingga kami kembali ke Bangalore, kami mendapat sekurang-kurangnya 6 panggilan peringatan untuk membuat pembayaran dan suami saya terus memberitahu bahawa dia me***du dan akan membuat pembayaran apabila kami pulang ke rumah. Kami melakukan itu sebagai perkara pertama sebaik sahaja kami kembali. Pagi Ahad sekali lagi kami mendapat panggilan bahawa pembayaran tidak ditunjukkan dalam ”sistem”. Kami mencadangkan mereka menunggu sehingga ia muncul pada sistem. Sekali lagi - panggilan peringatan. Kemudian suami saya akhirnya menawarkan untuk menghantar tangkapan skrin pembayaran yang dibuat pada malam sebelumnya dan menyelesaikannya. Beberapa jam kemudian, kami menerima sekurang-kurangnya dua panggilan yang meminta kami mendaftar keluar pada pukul 12:00 tengah hari Ahad! Apabila kami memberitahu bahawa hampir 24 jam kami menyemak, sekali lagi jawapannya adalah sama - ”ia tidak ditunjukkan dalam sistem”. Su*** tiba masanya sama ada sistem anda berfungsi atau anda mempunyai kakitangan yang bo*** mengendalikan perkara ini secara ***ual. Hotel berfungsi sebelum sistem wujud dan dengan cara yang lebih mesra pelanggan - tidak menghantui mereka dengan sedozen panggilan!

Park hotel is a good hotel for the stay and food, especially six o one restaurant,my family enjoyed well and Ms kanchana did the bookings she is very flexible and it was a smooth process, really appreciated her work,thank you! Good to stay

Happyyyyyyyyyyyyyy!!!! We had our kid birthday party on 12th March in Harmony Hall. First impression is the best impression. Mr. Poovannan had first level of interaction and he explained the services offered. They took care of everything, we felt so comfortable and didn’t worry about anything, they have arranged the mic, speakers and so ***y things which we never thought about it. WANNA KNOW WHAT IS CUSTOMER SATISFACTION? Here comes the fascinating part, we are a family of Brahmin and Christian. We had a enormous thought of how about put together both Veg and Non-veg food at the same place, when we explained Mr. Muthu Ra*** about the hindrances, he nodded immediately and made us feel glad and they provided two different ballrooms for Veg and Non-veg food and the crowd had their food with full satisfaction. WONDERING, HOW COULD SOMEONE CAN CLOSE THE BAR and made it as Dining area just to KEEP THEIR CUSTOMERS HAPPY. On the other hand, Chef sekar had prepared and served the dishes hot. The food taste was excellent. Mr. Poovanan was supervising the food area during the event and take care of everything until the last person had dinner. Every now and then, he updated us the plate count and ensured the dishes are always filled and all the guests were attended properly. A big thanks to Mr. Poovannan and Mr. Muthu Ra*** who made our day a complete happy one.