Hotel berhampiran Saunooke's Mill & Shop, Cherokee

I’ve never wanted to stay at a super 8 bc I’ve always heard such bad experiences but surprisingly my experience wasn’t at all bad this was a pretty decent hotel & the carpet in our room felt like the cleanest carpet I’ve felt even better then the higher end hotels. The guy up a the front desk was informative & nice. Great room considering the price!

We usually stay at motels with inside entry to the rooms so this was a different experience for us. The noise level outside was very detracting but the room was very good otherwise. The management was very attentive and the breakfast area and breakfast, though limited, was good and we enjoyed it. We did have problems with our keys twice but the manager fixed it right away with just a walk to the office involved. We stayed at the motel for 4 nights and used it as a hub for our daily activities in the mountains. We really enjoyed our stay after getting use to the noisy parking lot.

非常乾淨整潔，房間寬敞，床很大，軟硬合適，所有設施齊全且比較新。非周末價格合理。去大煙山住這裏最好，比蓋特林堡好多了。唯一遺憾是衛生間隔音效果欠佳，沖馬桶聲音很大。不過睡覺還是非常安靜。

在景區，價格適中

Great Value Price! Balcony View of River is beautiful. The river has a calm, soothing restful sound! The manager on duty was very pleasant and accommodating. But go check out your room before you check in. The room we were assigned reeked with a very strong nauseating smoke smell. But the manager gave us another room with no problem. This room was very clean and smelled nice! The Beds were very comfortable with newer firm mattresses. Quality of sleep was excellent! We discovered the hair dryer was not working but the manager had the Maintenace man replace it with in 10 minutes! Lucky if you get one within 2 days at other hotels. I would highly recommend this hotel if you were not looking for all the fancy frills. We are not early risers and love going out for Breakfast at Waffle House at 11:00 anyway. Don't care for 6:00am free continental hotel breakfast. We came to rest and catch up on sleep. Motel has housekeeping with clean linens. Cleaning your room is by request. After staying here, I would not stay anywhere else in Cherokee NC. Anywhere you want to go visit is within a 2 to10 mile radius. Restaurants, Harris Cherokee, Camping, Grocery Store, Gas Station, Family Dollar, Pizza and more. Hopefully this will help someone who Loves the Great Smokey Mountains Vacations. Sincerely, Beachcomber

The front desk and housekeeping were the worst I have ever experienced in all of my travels. We had called the hotel 2 times the day of our arrival to let them know that we would be a late night arrival and not to let our room go. When we arrived the front desk clerk that checked us in, was rude and not friendly at all. Evidently, he was to give us a placard to place on the door to let housekeeping know we wanted our room cleaned. (First for us to have this type of request of a guest.) He did not. After returning from our outing the second night it was a surprise not to have our room cleaned and fresh towels. Okay, maybe we were overlooked the first time. I went to front desk. Same person who us in was there. He assured me that he would tell housekeeping and gave me fresh towels. He had that opportunity to give us the placard for housekeeping. He did not. Then again, third night returning from an outing, room was not cleaned again. Not happy. Went to the front desk again, taking all the dirty towels for exchange of clean. After explaining again that our room had not been serviced again, OR since arriving, I am told that the other clerk should have given us a placard for cleaning room. I asked for a discount on our room for the poor service. I was told she would put a note in and the manager would have to take care of that. Next morning at check out the manager says she cannot give a discount because we prepaid. You would think that if we prepaid we would have gotten a better room and better treatment. Nope not the case. I chose this hotel because of the cleanliness rating. In addition their breakfast was subpar as well. Same thing served everyday; flat round precooked eggs, sausage, waffles.