Hotel berhampiran Bicester Heritage, Cherwell

We stayed here the night before the weekend over the Friday bank holiday for two nights. It was perfect and so remote. Idyllic ally it is a beautiful place and we had amazing weather. The room was deluxe and services throughout the hotel was exceptional. The staff were friendly and helpful at all times, and we were demanding. This hotel would be a perfect place to get away too and close to Bicester Village.

The hotel staff were fantastic. They were friendly, even when we raised multiple issues with our rooms. It is because of them, that we are giving two out of five. For the hotel, we would score it one out of five. It was watertight and had a decent bed, although not all the pillows were of a decent standard. In our first room, the shower sprayed onto the ceiling as we as into the bath and the extractor fan in the bathroom did not work. When this left us with a permanently damp room, the staff provided us with another room. This one had a working extractor fan and shower. Unfortunately, some of the pillows were old, thin and lumpy. Also, at times, there was no hot water. Again, the staff did what they could. As the first floor is floorboards, rather than concrete, we could hear every step from the guest in the room above ours. The windows blocked the noise from outside, provided they were shut. There was plenty of parking. In short, the hotel is badly designed and needs a lot of maintenance. It was clean enough, but dusty in places (not sure if the cleaning staff get enough time to keep the place spotless). However, the staff were great and happy to provide us with whatever we needed and a friendly chat. The staff were what made our stay enjoyable.

We stayed for two evenings in May to visit Blenheim palace. We had two rooms, both superior, one on the first floor of the pub and one leading out to the front. Both rooms were beautiful; the one outside had very low ceilings and beams (ok for us as we’re not tall), with a big clawfoot bath and a walk in wardrobe. It also had the most stunning fireplace that backs on to the one in the pub. The other room had a huge 6ft bed and a very big walk in shower. Both were incredibly comfortable and we slept well both nights. We ate at the pub both evenings; the first night a young chap was managing the restaurant, he and the team did a phenomenal job. The service and the food was superb. He second evening we shared the steak (we had two between the four of us) and it was amazing. Again the food and service was fabulous. On the Saturday we were the only ones eating breakfast, the service was prompt and the food delicious. However the breakfast on the Sunday was an absolute disaster; the chap who seated us (I didn’t catch his name but he had an overseas accent) took our order and then we waited…. We waited and waited as he seated others, took their orders and their breakfasts came while we waited. The room wasn’t full, there were about 5 other tables seated (and he walked past us several times and looked at the table). When we asked him, he blamed the kitchen then went to find out what had happened. He came back and apologised and said it would be with us shortly (to be clear, two of us were only having toast!) only for us to have to chase again. An hour had gone by and we still had no breakfast (every other table had come and gone by then. After chasing a second time, he brought out one cooked breakfast (with the wrong eggs) and an omelette (the other order was for poached eggs on toast), oh and then the toast! We explained this was wrong so he blamed the kitchen again and then said he’d get them to make poached eggs but we said we’d rather not have rushed poached eggs (and to be honest it had been over an hour, we had to get off). There was an almighty row going on between him and the kitchen (I imagine the order simply hadn’t made it and then he’d guessed). We were gutted, it had been such a lovely stay with two fabulous meals and great service and it ended like that. We were told that a guest had a flat battery and they were trying to help out with that, but to me there’s no excitement for that level of service in a breakfast room where only 5 tables have taken breakfast. When I checked out he apologised it did not make eye contact. I really wanted to be writing a positive review and like I said the majority of the stay was super, to the point we’d discussed returning g. However that wouldn’t happen now, which is a shame.

A gem of a hotel. I found this hotel by accident on a google search. The website was easy to use and bonus it's pet friendly! The welcome was very good and the room was spacious and immaculately clean. Tea/coffee in the room and a bottle of water. TV is positioned so that you can comfortably watch it in bed without straining your neck. There is an iron and board in the room too, A large glass of rose wine was only £7.00. Best of all... the Indian food was outstanding as was the service from all the staff. As a customer service trainer for many years I cannot recommend this inn highly enough. I will be back!

We stayed with friends for two nights. We ate dinner at The Hotel the first night. This review has to take into account how good the price was that we paid. The room was old like, the core building, but it was not noisy as some have written. The loo shuddered as it refilled. But the bed was comfortable and it was warm. There are lots of positives to balance the old room. Breakfast was very good in terms of choices and very good value. The parking is plentiful and secure. The staff were hardworking and helpful. Deddington is itself nice and it’s a good place to explore from. Overall a 4* very good score because it was half the price of the last hotel we used in remote West Wales to meet with the same friends. I do not know what those scoring it lower paid but the price we paid was very competitive for what we received.

We loved our visit here. The room was fantastic, really clean and comfortable. The breakfast was delicious as was the afternoon tea, we had on arrival, as it came in with the booking offer, with really friendly service from all staff. The positioning of the hotel is superb. Walking distance of lots of pubs for dinner, as well as Blenheim Palace. A lovely walk in the sunshine for a visit. A bus stop outside, for a bus into Oxford, so you don’t have to pay crazy parking charges in the city centre. I would really recommend staying here regardless of the type of trip. You will love it!!!

We stayed for one night only and just needed a bed and a shower so the fact that it was compact and basic was fine. There are two clothes hanger and no desk/chairs. If that’s what you are wanting then you need to look elsewhere. There is a coffee machine downstairs and loads of shops just across the road. The staff are so nice and friendly. Our toilet smelt really bad when we checked in but they sent a cleaner straight away and cleaned it again. No problems after that. Basic but ticks all the boxes!!

The bed was really uncomfortable. It's a cheap bed with springs that you can feel and when any of you move it disturbs the other as the bed shakes. I would have thought this hotel would have better quality mattresses, id rather stay in a travel lodge next time