Hotel terbaik di Chester

A decent and new-build hotel. At a convenient location, near a Waitrose, the town centre and Chester railway station. Recommended for those who would like to stay at Chester. The only problem is some of the light bulbs is broken. And I would like to say Chester is a great town with many historical buildings.

The hotel location was amazing, 2 minutes walk from the station, about 5 minutes to the city.Every other day we requested to have our room cleaned but all they did was change the towels and filled up the coffee bar. Never cleaned the bathroom or changed the beddings. The room was located on the 3th floor where was not lift from the 2nd floor. We had to deal with the cigarette smells coming from the room next to ours. Kept on complaining about but no changes. The breakfast and dinner was good, staff was very friendly and always welcoming you with a smile.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.

We got this on a deal so it was reduced slightly from £246 to £232.70 (two people in separate rooms for three nights), but even the full price would have been great value. Spacious, really comfortable beds, great range of TV channels, great location. Pretty much everything you could ask for. The only minor issue is that my mother's room got too warm at night. But in fairness, a fan was provided and she used this to help cool it down before going to bed.

Checked in to find the room we booked was not available. Booked a classic double with cot for baby. Only had twin room available with no bed for baby, and 2 single beds for me and my wife this was not the room we booked. Reception was very apologetic but there was nothing they could do. We had no choice but to accept as it was 10pm and no alternative. Hotel itself is very nice and breakfast was pleasant. Staff very polite. Just over shadowed by the room situation on this occasion. Stayed here before and will likely stay again.

Excellent location, a group of friends traveled to Chester together and booked different hotels and Airbnb and it turned out this hotel was the best among us. However if you are looking for nice view this is not the right hotel for you- you can only see car park driveway from the window.

Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.

We stayed here for my daughters graduation, it was an excellent Choice due to the central location. The buffet breakfast was more than enough to start the day, we didn’t need to upgrade to the full English even though it looked good.

Great place to stay very close to all the shops, bars and restaurants but nice and quiet in the evenings. Spotlessly clean. Lovely staff

The hotel is in an amazing location and the staff were excellent. But, when I booked the room it had a picture of a small double bed. When I arrived, it turned out to be a tiny single bedroom with a single bed in it. The windows didn't open at all, and the bed was way too soft. I didn't sleep at all. I did tell the receptionist at 4.30am, and again at breakfast time. They both apologised, but did nothing about it. I just feel that £102.00 is a lot to pay for no sleep.