Hotel Best Western di Chesterton

Stayed here while visiting the Dunes. Arrived at 12:30 pm on Saturday, room not ready (no worries...check-in is at 3:00 pm). Went to grab lunch (went to Lucrezia Cafe....5 stars!) Came back about 2:30, room ready. Carried luggage inside and learned that **they do not have an elevator**. The staff upon arrival were very nice. Our room was on the 2nd floor, and unfortunately my knees aren't as good as they used to be. Made it upstairs (with great difficulty, and injured my knee), went into the room. Average room for a 2 star hotel, though they are decently large. Got a room with a king size bed and rollout, and a view of the lake. If you stay, the rooms facing the lake have a fantastic view. The balcony that looks over the lake was small, with two chairs, but it was quite enjoyable to sit out and watch the gulls and other birds. Bathroom was decent, but the bed left much to be desired (though this is a very subjective view based solely on my preferred softness of mattress). It was quite hard (but very clean) and made for a very difficult night's sleep. Breakfast in the hotel was standard fare for hotel hospitality breakfast: eggs, waffles, and sausage. Sausage wasn't bad, but the waffle batter they used was not very good (IMHO). In addition, my wife overheard several staff members disparaging another staff member on duty, which is never a good thing. While we plan on visiting the area again, we won't be staying at Best Western Indian Oak. The lack of elevators (which we missed in booking the hotel), beds, and breakfast selection outweigh the view of the small lake. There are several other hotels in the Dunes area, so we'll see if those are a better fit for our stay. Thanks for reading!