Hotel berhampiran Chicago Aquarium Co, Chicago

Best experience you could possibly have at a hotel. From the staff to the room. Delightful.

It was the best hotels I've booked so far in my life. Location was AMAZING and the quality was great for the price. Staff were nice and everything was clean. Would only go here from now on when I visit Chicago!

Great location, close to Michigan Ave and CTA bus and subway. Trader Joe across the street, CVS down the road, plenty of restaurants nearby. Room was small with 2 queen size beds, no mini frig but did have a coffee maker. Bathroom small but clean and updated. This is a historic building so noise from the street was pretty loud. Breakfast was hot with pretty good choices, tables kept clean by matron. This was a good deal considering it was summer tourist season in chicago!

Good location! Very convenient to start the tour in the city. The curtains at the bed for privacy can be bigger. Safety wise, just try not to roam around after dark.

Dear Management, Our stay at your hotel was quite disappointing and uncomfortable, with experiences ranging from excellent to poor. On the positive side, the hotel’s location is unbeatable, just a few steps away from the Magnificent Mile and right next to the Red Line subway station. This made shopping, dining, and exploring the city’s attractions very convenient. The room itself was spacious, exceptionally clean, and the bed was very comfortable, ensuring a good night's sleep. We appreciated the in-room amenities such as the mini-fridge, microwave, and coffee maker, which added to our convenience. However, the hotel’s management left much to be desired. Upon our arrival at around 4 PM on July 11th, the front desk staff repeatedly asked for my family name while holding my Canadian passport, trying to obtain personal information from my Chinese visa. This mistake led to another front desk employee calling us at 9 AM on the third morning to verify my identity with my passport/ID again. Most frustratingly, during our four-night stay, our room was never cleaned. There was a sign on the door that had ”NO Thank You” printed on both sides, which was confusing. Even when we hung the sign outside, the cleaning staff would still knock on our door at 9 AM while we were still sleeping. When told to come back later, they never returned. Despite leaving the room at 11 AM and repeatedly informing the cleaning staff and front desk that our room needed cleaning, it never happened. Additionally, we ran out of shampoo. Despite informing the front desk in the morning, it wasn't replenished by the time we returned in the evening. This forced me to wait in the lobby for a long time to get the issue resolved after a tiring day of sightseeing. On the night before our departure, I went to the front desk to share our experiences with two staff members. They offered us breakfast as compensation, but we typically do not eat breakfast. Overall, our experience at the hotel was very poor. One of the main reasons for choosing this hotel was the Hilton brand, and this experience has caused me to question the brand’s reputation. Sincerely, Maya Zhang

My cousin and I were really happy with this hostel. We were lucky to get an 8 person dorm to ourselves, with en suite bathroom. The complimentary buffet breakfast was decent and the coffee good. Most staff were very friendly and helpful. The one drawback was a big one for us: out of 3 laundry rooms, none of the machines were working! There are dry cleaners in the area but no laundromat so we had no choice but to wear the same clothes for the next 3 days. There's no excuse for allowing all the machines to break down before calling for repairs. The hostel is huge, 7 stories, and offers all kinds of activities, a cafe next door, a fabulous library across the street, and even programs for the community. I saw an infant massage class going on in a meeting room.

Checking in at the Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.

I am going to start with the good: Lobby and breakfast area were spotless Breakfast attendants were constantly cleaning and replenishing Bad (mostly minor aesthetic) This hotel appears to be in need of an update; the hallways were mustard mustard yellow. The curtains in our room were worn out (some moth holes) The rod for adjusting the curtains was covered in dirt.

Good solid hotel. Stayed one night before flying out the next day. Having stayed at the Hampton inn nearby the Double Tree is far better. Room was great and very quiet. I was on the second floor and barely heard in plane noise. Staff was super nice and helpful. Tv channels were a bit limited but do offer Netflix and some other streaming options. I used the shuttle service to the airport and had no problems. Also ordered food from the restauarant on site and it was quite good. I would definitely stat here again when in the area Hampton was not as good. Plenty of parking and safe area. Howver overall area around Midway airport is not the best.

Nestled amidst lush greenery, the Hyatt Lodge at Oak Brook offers a serene escape just a short drive from Chicago .Spacious rooms, a cozy fireplace, and a peaceful ambiance provide a welcome retreat from the city bustle.The hotel's proximity to renowned shopping and dining destinations adds to its appeal.Whether seeking relaxation or adventure, the Hyatt Lodge at Oak Brook caters to diverse desires. ****************