Verified traveler
7 November 2023
This is a clean, comfortable hotel. The location is convenient (there's a train station nearby and it's within walking distance of most downtown attractions). I'd probably stay here again but I did have an issue on this visit. I arrived around 12:30pm on the day I was checking in. When I went to the front desk I was told a room was available but I'd have to pay a $75 early check in fee (standard check in time is 4:00pm). I was surprised by the fee since I think this is the first time a hotel I've stayed at has required that (usually if a room is ready you can just check in early). I declined to pay and was told if I came back around 2:30-3:00 they would probably waive the fee. So I left and came back at that time to find that no rooms were ready then. I left again and finally received a call right at 4:00pm that the room was ready. So the check in process was somewhat inconvenient. To be fair, I think they upgraded the room to one that included breakfast but then breakfast wasn't very impressive.
Terjemah