Hotel berhampiran Speedway, Chili

Does not deliver Marriott experience in many ways. To note, I was staying at the Roch Airport Fairfield Inn for business on a Thursday and Friday night - just so happens, the PGA Championship was also in Rochester that week... Thursday night check in and sleep - no problem. Beds are ok. However, I did notice a faint smell of something I would describe as a combination of cigar smoke and mold. Not nice. Friday breakfast rather disappointing. Hot breakfast starts at 8am but when I arrived at 8:10, they were already out of all of the hot items for breakfast and no water in sight. Kitchen staff looked puzzled as to where the food had gone and took their time bringing out more. Food was welcomed and good. No water - get it from the workout room or front desk I was told. Really? Many chairs broken and uncomfortable to sit in. Went to shower after. No hot water. Shower handle barely moves. I do my best to wash in cold water (sink wasn't much better) and tell them at the desk of the issue. They seemed to have known about this! Told me ”it was supposed to be fixed yesterday” blah blah whatever. I would like another room then. NOPE - full up. It is PGA weekend! They did not suggest that all of the hot water MAY have been used up by the other guests...they knew they had an issue. Friday night about 10pm. Did they fix the hot water in my room? No one knows. Can I have another room? Nope - full up. I check the shower, no hot water and handle is now what I would call broken - would not shut off all the way. Guess I expected the no hot water thing but the broken handle? What is going on? Did maintenance mess something up more-so? I was awoken at aprox 11:30pm by the hotel manager knocking then entering my room - while I was sleeping. He immediately accuses me of ”flooding the whole hotel”. WHAT are you talking about?? The broken shower apparently was filling up the service space behind the shower...flooding my room floor, the next room over and 3 rooms below. He notices the handle is broken and shuts of water from service space. Strange thing then happens: he immediately produces keys for another room just around the corner. Other rooms miraculously became available for me and for 3 other guests. Truly a miracle when you have been told twice that they are full and there are no other rooms for you. Reality: they had rooms. Bigger rooms. No other amenities - just more floor space as it was a corner room. No one initially wanted to spend the 6 mins to type and change my room - so laborious. I had to ask for the one night compensation - they were not going to give that to me. NOPE. DAB

We always stay at Staybridge Suites when visiting Rochester and have always enjoyed it because of it’s location on the river. If you have a river view room there’s a great view. The room is very large with a good little kitchen (which we never used) and a totally separate bedroom with a very comfortable bed. BUT a word of caution: Right now the hotel is undergoing some kind of renovation on the 3rd floor. i kept answering our door but the sound turned out to be construction on the floor below. The constant use of the elevator by the construction people made for long waits for the elevator so we had to use the stairs. By fair the worst trend is that there is NO room cleaning service on the weekends, so if you come on a Friday night you can expect your room to look kind of dreary through Sunday. I don’t care for this trend at all. They don’t even change the towels. Ugh. The TV is very hard to work and we had to call the desk twice as we were settling in—once because there were NO hangers and once because there was no hairdryer. So, if you want a hotel that’s up and running, this is not a particularly good time to stay at the Staybridge. There are no extra amenities here such as a magnifying mirror etc.

羅切斯特性價比超高的酒店。很新很乾凈，房間足夠大，有烤箱可以自己弄點吃的。離高速入囗很近，開車出門很便利。

Suite was clean. But pets next door and across were barking...Bathroom was part of the bedroom, so any one staying in the suite had to go thru the bedroom to get to it. Breakfast was OK, simple, eggs were dry and they ran out of some selections by late morning. Better food at Cracker Barrel!

條件不錯、贈送了早餐

The hotel has good location, close to highway and shopping. We had good night sleep there. Our room was facing Jefferson road so noice was not an issue at night. However, the hotel does not offer free bottled water as others. We had to retrieve our own from our car. It would be nice to add considering the relative low cost.

房間乾淨，早餐豐富

房間乾淨，工作人員友善，早餐稍簡單，衹有幾種食物選擇，近strong博物館，步行1分鐘，停車場可以直接用博物館的場子，會再來。