Hotel berhampiran 7-Eleven, Chino

此次雖然是商務出差, 不過當天也有很多家庭入住, 相信整個飯店的服務和整潔舒適度一切都好~ 不過令人可惜的是早餐並沒有其他熟食, 唯一的就是熱的燕麥粥和鬆餅機, 且鬆餅機一直出現故障問題.

During my four-day stay, breakfast was not fully stocked, I didn't receive housekeeping, and I was told they did not have clean towels for two days straight. Initially, I assumed it was terrible timing. I travel a lot, and due to Covid-19, many hotels are understaffed and delayed shipment of their usual products. However, when I voiced my concern about housekeeping, the front desk staff told me that I only paid $95 per night to reserve the room despite the service being included. Based on his statement, he felt I wasn't entitled to the same services as other guests because I reserved my room at a lower rate. In addition, I am still wondering if my skin color played a role in the reason he chose to look at my billing statement instead of trying to address my concerns as a guest. His statement was inappropriate. I am still a paying guest and deserve to be treated as such. I will never return. 

Ini adalah penginapan yang bagus, meja depan membuat daftar masuk dengan mudah dan mereka sangat bagus dan menampung bilik itu bersih dan mempunyai semua yang saya perlukan untuk penginapan saya, saya akan mengesyorkan hotel ini dan tinggal di sini lagi

It was a great stay the beds are comfortable the staff is very friendly and helpful the rooms are very spacious and clean it had everything we needed the suites came with top stove and they works so well we cooked full meals and I loved how we can borrow appliances like blenders waffle makers and more at the front desk we made sopes and empanadas I want to say the best part that i absolutely loved would have to be the soap the have the dove brand for hand soap lotion body wash conditioner and shampoo it was absolutely wonderful to feel like your actually at home

這個安大略的LA QIUNTA應該是美國LA QUNITA連鎖店裡麪為數不多的比較好的酒店了，房間夠乾淨，夠大，服務也還不錯，早餐比其他所有的LA QUINTA都好，確實不錯

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

Opted to stay at hotel because Claremont Doubletree was more expensive. Additionally, the hotel has closed corridors, which is safer for a woman traveling alone. PRO Clean hotel Nice shower Comfy king bed Fridge and microwave in room Climate control for air conditioning easy to use Espresso available at restaurant Easy check in. Mei was helpful and friendly! CON Both treadmills down in gym Dusty behind night stand Litter around grounds in parking lot Cell phone tower is right next to property. KNOW: $10 day for parking. I opted to park in the parking garage. Used to be Shilo Inn, more Diamond Bar area than Pomona. Wendy’s is right next door if you’re craving fries and a chocolate milk shake. Starbucks down the street. Gas station right there

We stayed March 15 to 17, 2023. Amanda was amazing, asked for an early check-in, she made sure we had it then followed up to make sure we were all set. I had a health medical emergency (hit the emergency button on the phone in the room) and the staff was at our door in one minute, and Tony from the front desk then ensured paramedics got to the room, then secured the room. Staff made sure my husband knew when he arrived later that night and then they followed up to make sure I was okay. This staff, all of them, Georgia? the housekeeper all work together to make sure our stay was excellent. Food is super delish too, and the manager in the restaurant is the best, making certain everyone is all set. THIS IS OUR FAVORITE property (we each are Hilton Diamond), stay here many times, but the extra care and follow-up is so appreciated and reflective of the management. The property is beautiful and quiet, and extremely well maintained.

Stayed here for 3 nights to attend a high school reunion. It is conveniently located in a quiet location and close to the freeways. Stayed on the 4th floor. The room was clean and the bed very comfortable. We had the daily breakfast which had a nice selection. Annie at the front desk was great. She was very friendly and helpful. Marco in the breakfast area was great too. He was very friendly and attentive. He kept everything clean and well stocked. Would definitely stay here again.