Hotel berhampiran Grevel House, Chipping Campden

We have just returned from a two night James Martin break, and the whole experience was excellent! The hotel exceeded our expectations- the staff are extremely knowledgeable & friendly without being over familiar. We had a classic room in the annexe and it was all we could have asked for. All amenities were provided and it was warm and welcoming. The bed was super comfy and the linens and towels of a high quality - what an excellent idea to provide a grey flannel for make up removal! The toiletries were Noble Isle and were super to use. We used the Spa and enjoyed a leisurely swim, steam room and jacuzzi- again all very well presented with toiletries/towels in plentiful supply. We were booked into the Grill restaurant on Saturday night and the meal was superb - we both enjoyed the Halibut which was recommended to us. We enjoyed it so much we booked again for Sunday night where we enjoyed a Chateaubriand. The dining room is very atmospheric with a large fireplace and a very welcome fire. A special mention for Max the restaurant manager - he was helpful and attentive and we enjoyed meeting him. We must also mention Gary who showed us to our room and explained where everything was. Breakfast’s were well presented and there is an excellent choice for the usual fruits/cheese/meats to full English. Thank you The Lygon Arms for a wonderful weekend - we hope to return one day.

We stayed here for 2 nights and for the price we paid we expected much better. The room whilst spacious was in need of updating, the bathroom needed a deep clean, the mattress needed replacing and it was generally tired! There were lights hanging out, stains on the pictures and holes in the wall above the bed that had clearly been filled and painted over but done badly! The hot water in the sink was not hot for long and towards the end of the day it had clearly run out for the block we were in so ran cold! It was warm again in the morning. Then on the first night at about 11pm there was noise outside and manhole covers were being removed - one of the members of staff was clearly trying to unblock the drains and the smell was awful!! We mentioned all this to the reception staff who were very unresponsive and no apology was offered! Breakfast was poor and the service was equally bad - we sat down and ordered coffee and had just got some cereal. We were asked what hot breakfast we wanted so ordered and were highly surprised to find it was brought to the table immediately without any time to finish our cereal! Serving staff need training to ensure that they don’t clear plates until all people on the table have finished eating! All in all a hotel that needs a bit of an upgrade but mainly needs some better customer service! Wouldn’t stay here again.

Excellent location. The bus stop for buses to Burton on the water, stow on the wold and Stratford upon Avon is just one-minute walk. They are the only hotel which I stay in the UK provides slippers! And I love their heated towel racks! Room for improvement: One lady taking breakfast order is not friendly or helpful. And the food they served was a bit salty for me. But taste was personal. My partner says he likes their English breakfast.

對於在Cotswold的酒店，這家已經是價性比非常好了，離火車站公交站都很近。801公交車可以去水上伯頓和其它站，個人更喜歡Lower slaughtet。網上有公交車時刻表

We were visiting Talton Mill for a friend's special birthday and, we booked 3 rooms (2 coupes and 3 adults father and 2 sons), We stayed in the cream room, which had stunning views of the fields. We had instructions on how to let ourselves into the gpuse and individual rooms, so could arrive when we wanted to. As we were all arriving at different times. Al the rooms we booked were lovely. We were woken in the morning by the sheep, which was better than the usual alarm at home. Our continental breakfast was delivered outside our room at 8am, and we collected it on the trays provided to eat in the comfort of our room. There was plenty for all of us. Loads of fresh blueberries and strawberries. Talton Mill was literally 6 minutes' drive from here, and we had plenty of space in the car park. The owner was lovely and chatty, telling us all about the local area. Shower was hot and powerful, WiFi was also great. Would stay at this beautiful place again. Thank-you.

The hotel is next to the river and in an ideal location to cross the nearby bridge into the centre on foot. We were checked in by a very nice lady, who explained about the hotel, the keys and arrangements over Christmas. Initially, we were impressed with the room, although it was on the hot side. Two double beds and lots of space, it was clean. An overhead fan above the beds, and a tower fan and an additional heater in the room. Hospitality tray in the room, and TV. Unfortunately, the bathroom lets the hotel down. The sink-area and toilet itself were clean. Unfortunately, the toiletbrush still had 'DNA' from previous guests clinging to the bristles. Why hotels do not invest in covered toiletbrushes, I will never understand. It was a shower over the bath, and the shower-side was dirty. The showerhead was covered in dirt, which is most likely the reason why the shower had intermittent bursts of very cold and tepid water. At best, the water was lukewarm. And yes, cleaning the showerhead may well resolve that issue, as we had that once ourselves. The shower was switched on by what initially looked like an old soap dispenser, which was dirty. There was a thick line of mould behind the dirty bath-taps. There were signs of mould along the ceiling and top of the walls. The grouting between the tiles was dirty and cracked. They do leave plenty of toiletries to use, though. Our breakfast was nice and freshly cooked. There was also a choice of cereals and other items available. I think on the second night they forgot to switch off the heating overnight, as the radiator was still hot at 10.30pm. I tried switching it off in the room, but it didn't work. We slept with the window open and the overhead fan on for part of the night. If they sort out the bathroom(s), we would stay again, but for now, we will choose to stay elsewhere in future.

樓下酒吧餐廳，樓上及後院是房間，服務設施都還行，但是有些房間會比較吵，馬路和bar裏聊天的聲音，以及莫名其妙持續的不知道是什麼機器在運作的噪音。有點被圖片欺騙了…

The service at the reception as well as the restaurant is excellent. The room is clean and come with coffee machine which is a bonus. The bed is a bit soft for me. The only issue I have is the intermittent water dripping noise from the ceiling of the room (I stayed in room 15) which has affected my sleep. As the room was really really quiet, the dripping noise is quite obvious. I hope it just happened to me.

We came back again for three nights, accompanied by my two young children. We always have a great time, it is so safe for the children and fellow people staying and staff friendly. The children felt they had a lot of freedom in a welcoming environment. Nice and close to Stratford, a lovely place to explore. We stayed in the accessible room on the ground floor near reception. My only gripe is that the room was not what I would call properly clean on arrival. There was quite a bit of dust on fixtures and fittings and debris under beds etc. The bathroom could also do with a deep clean. Either the cleaners are not trained/doing a good enough job and/or they are not properly supervised. Also, I got totally confused by the signage in the kitchen about turning on the extraction fan above the hops when cooking, but it failed to point out that the hob would indeed NOT WORK without the fan on, which is a different message altogether... I turned on all the hobs and even told the person at reception they were not working, only to be told the fan needed to be turned on for them to work. It wasn't just me who was confused, the next person who entered the kitchen had the very same issue! We hope to be back soon.