Hotel berhampiran Market Cross, Chipping Campden

A Lovely hotel with some beautiful traditional British features. Very polite and efficient staff. The rooms and facilities were clean and comfy but could use just a touch of flair and a few fancy extras. Overall a lovely stay though. Delicious fresh food and an amazing curry night. VERY good value for money with a great selection of traditional Sri Lankan dishes. Highly recommended. A good selection of bar drinks in a cozy traditional pub setting. Library/ lounge for relaxing. Outside terrace lovely in the sun and comfy and peaceful restaurant for meals and breakfast.

This was a return visit for us and our friends. Our friends had actually stayed here on Honeymoon 51 years ago, we’d been here 12 years ago. The overall experience was generally positive; the accommodation was comfortable although the Syrup Sponge Room was described as a half themed room which seemed peculiar. Our room, The Chocolate Pudding Room was fine except for an oddly shaped cushion. We ate in the restaurant which was very good apart from the Crab Ravioli with Bisque; there was wet Spinach in the Pasta and the Crab was completely overpowered by a bitter tasting Bisque. The Picpoul wine was excellent. Service was good. Breakfast was fine. There was a couple of niggles. Firstly the lack of a Real Ale at a Country Pub/Hotel and secondly, when I called to book our evening meal they could not find our room booking. I had to call back to give the details of our booking and payment.

We have just returned from a two night James Martin break, and the whole experience was excellent! The hotel exceeded our expectations- the staff are extremely knowledgeable & friendly without being over familiar. We had a classic room in the annexe and it was all we could have asked for. All amenities were provided and it was warm and welcoming. The bed was super comfy and the linens and towels of a high quality - what an excellent idea to provide a grey flannel for make up removal! The toiletries were Noble Isle and were super to use. We used the Spa and enjoyed a leisurely swim, steam room and jacuzzi- again all very well presented with toiletries/towels in plentiful supply. We were booked into the Grill restaurant on Saturday night and the meal was superb - we both enjoyed the Halibut which was recommended to us. We enjoyed it so much we booked again for Sunday night where we enjoyed a Chateaubriand. The dining room is very atmospheric with a large fireplace and a very welcome fire. A special mention for Max the restaurant manager - he was helpful and attentive and we enjoyed meeting him. We must also mention Gary who showed us to our room and explained where everything was. Breakfast’s were well presented and there is an excellent choice for the usual fruits/cheese/meats to full English. Thank you The Lygon Arms for a wonderful weekend - we hope to return one day.

We stayed here for 2 nights and for the price we paid we expected much better. The room whilst spacious was in need of updating, the bathroom needed a deep clean, the mattress needed replacing and it was generally tired! There were lights hanging out, stains on the pictures and holes in the wall above the bed that had clearly been filled and painted over but done badly! The hot water in the sink was not hot for long and towards the end of the day it had clearly run out for the block we were in so ran cold! It was warm again in the morning. Then on the first night at about 11pm there was noise outside and manhole covers were being removed - one of the members of staff was clearly trying to unblock the drains and the smell was awful!! We mentioned all this to the reception staff who were very unresponsive and no apology was offered! Breakfast was poor and the service was equally bad - we sat down and ordered coffee and had just got some cereal. We were asked what hot breakfast we wanted so ordered and were highly surprised to find it was brought to the table immediately without any time to finish our cereal! Serving staff need training to ensure that they don’t clear plates until all people on the table have finished eating! All in all a hotel that needs a bit of an upgrade but mainly needs some better customer service! Wouldn’t stay here again.

Excellent location. The bus stop for buses to Burton on the water, stow on the wold and Stratford upon Avon is just one-minute walk. They are the only hotel which I stay in the UK provides slippers! And I love their heated towel racks! Room for improvement: One lady taking breakfast order is not friendly or helpful. And the food they served was a bit salty for me. But taste was personal. My partner says he likes their English breakfast.

對於在Cotswold的酒店，這家已經是價性比非常好了，離火車站公交站都很近。801公交車可以去水上伯頓和其它站，個人更喜歡Lower slaughtet。網上有公交車時刻表

The hotel is next to the river and in an ideal location to cross the nearby bridge into the centre on foot. We were checked in by a very nice lady, who explained about the hotel, the keys and arrangements over Christmas. Initially, we were impressed with the room, although it was on the hot side. Two double beds and lots of space, it was clean. An overhead fan above the beds, and a tower fan and an additional heater in the room. Hospitality tray in the room, and TV. Unfortunately, the bathroom lets the hotel down. The sink-area and toilet itself were clean. Unfortunately, the toiletbrush still had 'DNA' from previous guests clinging to the bristles. Why hotels do not invest in covered toiletbrushes, I will never understand. It was a shower over the bath, and the shower-side was dirty. The showerhead was covered in dirt, which is most likely the reason why the shower had intermittent bursts of very cold and tepid water. At best, the water was lukewarm. And yes, cleaning the showerhead may well resolve that issue, as we had that once ourselves. The shower was switched on by what initially looked like an old soap dispenser, which was dirty. There was a thick line of mould behind the dirty bath-taps. There were signs of mould along the ceiling and top of the walls. The grouting between the tiles was dirty and cracked. They do leave plenty of toiletries to use, though. Our breakfast was nice and freshly cooked. There was also a choice of cereals and other items available. I think on the second night they forgot to switch off the heating overnight, as the radiator was still hot at 10.30pm. I tried switching it off in the room, but it didn't work. We slept with the window open and the overhead fan on for part of the night. If they sort out the bathroom(s), we would stay again, but for now, we will choose to stay elsewhere in future.

The service at the reception as well as the restaurant is excellent. The room is clean and come with coffee machine which is a bonus. The bed is a bit soft for me. The only issue I have is the intermittent water dripping noise from the ceiling of the room (I stayed in room 15) which has affected my sleep. As the room was really really quiet, the dripping noise is quite obvious. I hope it just happened to me.

An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering.