Hotel berhampiran Biblioteca Maramureș, Chisinau

It was my first time in Moldova. Any member of staff I came into contact with, either on the front desk, or in the bar/restaurant spoke very good English. The staff on the reception were particularly helpful. They were happy to help with a late check out as I'd a late flight and also with ordering a taxi to the airport. The room was spacious. Large bathroom. Comfortable bed. Coffee machine and a kettle in the room. Minibar is well stocked with snacks if you don't want to walk to the shops (although there are shops within walking distance of the hotel). Handy location for the train station. It's within walking distance if you get the overnight train from Bucharest. City centre a bit of a walk, but not too far. About 20 minutes walk to the Triumphal Arch. About 30 minutes walk to the Museum of Ethnography & Natural History. Overall, one of the nicer hotels I've stayed in. The reception staff in particular are brilliant. Nothing is any trouble for them and I'd gladly stay again.

I booked this hotel for 7 nights and while being there, my trip was shortened by 1 day. My assistant asked if we could shorten the stay with one day and if this would be charged. The hotel manager answered ”We confirm to cancel the last night and it will not cost for this change.” So, I supposed that the last night was not charged. And indeed, the hotel bill was lowered from 18.900 MDL to 16.200 MDL. However, the credit card amount, converted in Euro was equivalent to 18.900 MDL. When asking to correct this, the hotel manager stated that they do charge for the last night because it was a non-refundable rate but they did not charge anything for changing from 7 to 6 nights. (???? non-refundable OK but never experienced a hotel charging for shortening a stay, this was a nonsense argument !!!) In essence, the hotel manager just thought that we would not check what was really charged to the credit card. Hotel Manager: ... do not take people for stupid ... sorry, you just lost one client, ... and I guess others who go through the reviews!

Thomas Albert is phenomenal; very well one of the best hotels I've stayed in during my European (Western and Eastern) and Balkan solo tour! The hotel is ideally located in the centre of town. You can walk to the main plaza where all of then sightseeing in a matter of 10 minutes. There are many restaurants, cafes, wine bars, currency exchange booths and shops around the hotel, as well as a medium sized supermarket called Linella about 400 metres from the hotel. Rooms are spacious and elegantly designed. I simply loved the clean decor and lighting in the room. The bed was large and luxurious and I had my best sleeps in months! The duvet and pillows were the exact desired firmness and the mattress was also the perfect firmness! The bedding felt clean, crisp and brand new! The bathroom was very spacious and functional. I was positively amazed at all of the extra toiletries provided including large dispensers of hand soap, body lotion, shampoo, conditioner and body gel all of excellent quality! The toilet was very modern, and the shower was a large walk-in shower equipped with your choice of adjustable shower head or overhead rain shower. The water temperature and pressure were consistent and just right! The towels were fluffy and the brightest white you could imagine! The hotel will offer free toiletries including toothpaste, toothbrush on request, which I also thought was very throughout. There was a small vanity kit, vanity mirror and a shower cap also in the shower. The room was tastefully decorated with black and white photos, and was furnished with a large desk, a folding luggage storage rack, two bed side tables with soft above bed lighting, a large two door luggage storage cabinet with shelving, hangers, an electronic safe, an ironing table, shoe shown/polish, and slippers to wear in the room. There was also a large flatscreen tv in the room with plenty of international (English) channels to choose from, including CNN, National Geographic, BBC News, movie and entertainment channels. Wifi was secure/password-protected and very strong in the room and throughout the 3 story boutique hotel! Air conditioning was exceptional, and kept the room at the desired temperature with excellent air flow. The room also came with a mini fridge well stocked with mini bar items, complimentary water replenished daily, a little bedside chocolate on check-in, two elegant wine glasses with bottled local wine for purchase (100 Moldovan lei), a wine opener, an electric kettle, two espresso cups with saucers, two large coffee mugs, a nespresso style automatic coffee machine with two coffee capsules and a mixture of sugar, sweeteners and creamers. It was the little touches like above that brightened my day and made my stay the most comfortable it could be! The hotel also offers a self-use laundry service which I thought was genius. They even provide Euro coins for you to kick-start the machine and attentive staff monitor the laundry cycle. A 90 minute cycle costs 2

It’s the best hotel of Radisson chain I have ever visit. Exception services, helpful staff, comfortable beds, fluffiest pillows, the most tasty breakfasts with variety of local farmer’s food, fresh juices, vegan options. Everything is beyond of my expectations. Special thanks to Stefan for the warm hospitality and great help! We are staying only in this amazing hotel while visiting Chișinău!

Моё пребывание в отеле : Лифта нет ,туалетных принадлежностей нет ,салфеток нет ,воды не дали . Хорошо что рядом ,пошли и купили .Всё на сайте написано, что включено в стоимость ,а в живую этого нет.Единственный плюс -чисто . В номере на кровати ,матрас ужасный ,весь в пружинах ,лежать просто невозможно . На ресепшене девушка Юля ,не приветливая ,даже не поздоровается и это сотрудник ресепшена ?!Как будто к ней домой пришла. Внешний вид не соответствует отелю ,не презентабельно ,даже нет бейджика имени (и я это на минуточку 4 звёзды)Она даже не сидит на своём рабочем месте ,постоянно её нет на ресепшене.Хочу обратить внимание руководство отеля ,кого они берут на работу .А так можно остаться и без клиентов .Никому не рекомендую за такие деньги ,останавливаться в этом отеле .

After reading many reviews, we chose this hotel for a three night early summer break. The number 30 airport trolleybus (town hall stop) is a five minute walk from the hotel. The hotel overlooks a park close to the arc triumph and cathedral. There are plenty of shops, cafes and restaurants within the vicinity. Opposite the hotel is the Fuior restaurant (see separate TA report) which offers a modern twist on Moldovan cuisine. The ground floor reception area includes a bar and seat area. Head to the 5th floor, and you will find the fitness / spa, Luds bar and grill, and the breakfast room. The receptionist who checked us in we presumed was having a bad day. She didn’t smile and was very perfunctory. Not a good start! However, the following eve, I asked the young male receptionist if they were able to charge my iPad due to broken lead. He was extremely helpful, and willingly charged my iPad. A very happy receptionist with a big smile. He deserves a recommendation from the management, We were allocated a room on the 4th floor. A very good size with twin beds, hanging space (a few more hangers would help), tea / coffee making facility, mini bar, air con, flat screen tv and writing desk. The shower room was modern and came with toiletries. The single beds were comfortable. Note that the room has a big full length mirror which is rare in many hotels. As per other reviews, the walls are rather thin, and you can hear your neighbours talking / tv. Be kind to your room neighbours and keep volume to acceptable level. The breakfast room is located on the 5th floor. I have travelled to many countries and I have to say this was one of the best breakfasts I have had. Plenty of hot and cold choices including smoked salmon, herring and Moldovan sparkling wine. The only thing missing (for me personally) was English breakfast tea. The barman who was making coffees made them to perfection. Luds bar and grill. This is located past the breakfast room. We decided to eat here on our last night. There are menus in the bedrooms so you can choose before you get there or order as room service. First tho we had to find the bar. A sign on a closed door at end of the corridor..,on opening we found a bright lively bar and grill. What a wonderful find! Being a bit lazy we both ordered the big kahuna burger and chips, followed by strudel. Both were very tasty and large portions - and excellent value! Thanks to Ivan the barman for excellent service. We enjoyed a good few hours at Luds. Note to hotel…get some decent signs from lift to Luds and keep the door open! Overall we enjoyed our stay very much. Location, good size room, excellent breakfast, super bar/food. A great choice for your Chisinau stay.

Обслуживание понравилось, дежурный администратор отвечала на все вопросы вежливо и корректно. Проводила до номера , всё рассказала и показала. Также быстро рано утром приняла номер при выселении.

First of all, hello, the staff is really nice, friendly and helpful, the room is convenient and clean, the location in the city is nice, you have the chance to reach anywhere you want, I recommend this place, if I come again, I will stay here, of course, there was a lady with glasses working at the reception, I think her name was Olga, I couldn't see her from here, thank you very much. He helped me a lot, hope to see you again inst: yildiiiz75