Hotel berhampiran Hokuyo Park, Chitose

The hotel is a 2 minute walk from the Chitose station, which is 15 minutes and 2 stations from New Chitose Airport. Reception is friendly and efficient. The room is clean and comfortable and absolutely very good value for money. Downstairs is a restaurant, and although everything is in Japanese, it can quite easily be mastered with the present day’s apps for translation. The service is very friendly and the price is more than good. We had several lovely dishes and a lot of cold beers and were still surprised how modest the bill had run up. In the morning a shuttle bus to the airport is offered at various time intervals, it takes you there in about 15 minutes. Excellent place to stay in its class.

Hotel staff are kind and helpful. This hotel is very near to Chitose JR Station, walking about 10min, The convenient store 7-11 is just beside the hotel, and Aeon Mall is just walking distance within 10 min. My family has a nice stay here and we definitely will come back again when we next visit Hokkaido.

We arrived early i. e before the checked in time but the hotel allowed us to check-in and leave our luggage. They transferred all our luggage into our rooms. The room was compact but have all the basic amenities. The location is within a reasonable walking distance and easy to identify from the Chitose Station. Overall, we had a pleasant stay with the Hotel.

Checking in was cumbersome as it required video conferencing, lacking the human touch. The room was well-equipped but too tight for four people, with no separation between the kitchen and hall. However, it was clean, and the large screen smart TV was a bonus. The hotel is a long walk from the train station with no nearby shops or restaurants. Security is a concern as there were no staff or passersby around. However, for those seeking an escape from city life, it could be a suitable choice.

I’ve always wanted to visit Sapporo, Hokkaido, I finally got the chance to this December. I always try to stay at Bonvoy/ Marriott properties however the location in Sapporo city was booked, so I chose Eniwa. While it’s not in the city, the location is great. The hotel is located a short taxi ride from the train that connects the city with the airport. You can get to the hotel within 15 to 20 minutes from the airport or the city. The taxi ride to the hotel trol the station is about $10 US. Now onto the hotel, the hotel. First and foremost, the staff. The staff was amazing, I felt like I was at a five star hotel., they went out of their way to make me feel comfortable. The hotel itself is very new, the rooms are a little on the small side but very comfortable and immaculate. The bed was perfect, great pillows and sheets, I slept like a baby every night. Another thing that I loved about the hotel, during the winter most hotels in Japan turn off their air conditioning systems, us foreigners can’t handle the stuff rooms, now sure how the Japanese can. Fortunately, they leave their AC on year round! Thank you Fairfield Eniwa for a perfect stay! I can’t wait to visit again.

We have stayed at hotels located in or very near major airports. Some have been good, but we have found those actually in the airport usually practice treating guests as prisoners who don’t have other good options. Service there is usually average at best and care of the property is often marginal. Not so with the Sapporo Portom International. We wish every major airport in the world had a hotel just like it. It is new, modern, comfortable, well maintained, and run by a professional helpful staff. Our room was a Superior Twin, a typical shoe-box shaped hotel room, this one on the big side. Those who frequent hotels know the typical shoe box room will suffice as long as it’s clean and the water is hot, but you also probably notice some owners do a lot more than others with their rooms to make guests comfortable. This room has all the latest high tech, from lights to tv to curtains to outlets for charging. There’s a safe, fridge, and nespresso coffee maker. The bathroom has a little wet room with separate tub and shower. However, unlike many Japanese hotel wet rooms we encountered, the shower was western style (rather than the onsen-style with both shower and faucet, sitting stool and big bowl). However, if you want an onsen bath, the real thing can be accessed on the 4th floor of the hotel where there is everything you need to cleanse and then soak in a public bath of hot mineral water. The hotel also appears to be designed to facilitate quiet and rest. It’s purposely dimly lit and located at one end of the international terminal away from other airport services. It has black-out curtains. The location, which helps keep it quiet, is about 15-minutes' walk from the domestic terminal where most of the airport’s services are located (just a Lawson's convenience store nearby the hotel as well as a Visitor Welcome Center type place). Even if your itinerary doesn’t take you to the domestic terminal side of the airport, if you have time, you’ll likely want to peruse the many shops and restaurants over there. If you’re technology challenged, make sure to quiz the staff member who accompanies you to your room on room features and how they work. At checkout we were provided an airport cart and they loaded our luggage on it for us. This cart together with moving walkways between the international and domestic terminals removed a lot of the burden of crossing the airport on foot with luggage. We wanted to avoid rushing from the Sapporo city center to catch a 40-minute train or taxi to the airport for an early morning flight. The Sapporo Portom International was perfect, plus it afforded us a final onsen experience in Japan. Please build more.

Pros: 1. Hotel is conveniently located in the Domestic airport terminal. The lift actually brings you directly to the arrival/departure hall 2. Free breakfast & Onsen 3. Get to see the planes up close. Runway is right outside the window 4. Near to shopping street Cons: 1. Hotel is a bit old (it’s clean though), need to use physical keys to open door kind 2. Domestic terminal closes at 11.30pm, so must make sure to reach before then. All other shops and convenient stores closes early

とても、静かで穏やかな場所にある ホテルですよ～ 館内のお買い物をお支払するには、現金が使えません… 知りませんでした。 カ～ドを持参していたので、たすかりましたが…現金派としては、驚きました! スタッフさんは、皆さま穏やかなお話の仕方で、大変、気が利く方ばかりですよ～! とても、心地良く滞在できました。 館内では、あらゆるコ一ヒ、（カフェラテ、エクスプレッソ、紅茶、など）味噌汁など飲み放題ですよ～ 豆から挽いたコ一ヒで、贅沢な味を楽しみながら、ガラス張りで、道の駅を見ながら… ゆったりとした、時間を 頂きました😊 お部屋も、素敵です! 是非、お勧めします!

Truly a world class onsen resort! My partner and I booked a 2 night stay and was truly taken care of with dignity by ALL of the staff members we've interacted with. The minute we drove into the compound, our car was politely taken over by the valet staff, and luggages handled by their concierge - we literally completed check in without the hassle of finding a parking spot or dragging our luggages around. Every staff member, and I truly mean all of them, made sure they greeted you and ensured that you have everything you need. I highly recommend going for the Kaiseki Meal at the Japanese restaurant within the compound. We were taken care of by 中谷-san, who does his best to converse with us in English and made sure we know what we're consuming. Food was delicious, well-plated and very fresh. One thing to note - this is a superbly well-maintained onsen resort that probably has been established for many years now. Given the age of the facility, you won't be finding modern fixtures like USB outlets and cable TV in the room. Nevertheless, the beautiful and well-kept interiors would certainly make up for that. You'll also find amenities like sewing kit, nail clipper and even indigestion medicine (wow!) in case you ever need them. Highly recommended if you're in Hokkaido!

1泊2日、庭園露天風呂付特別室「水浅葱」禁煙和洋室、大人2名（特別料理）鉄板焼グリルコース/レイトチェックアウト12時のプラン 少しわかりずらい所にある、大きい駐車場を過ぎてから湖畔に下っていく道路を進、通行禁止の立て看板を右に曲がると直ぐにホテルの名前の書いた灯篭と入口がある、左に曲がつて玄関にクルマを付ける（あまり玄関先の駐車スペースは広くはない）着いたがホテルに人がなかなか出てこないので、自分で荷物を下ろしているとホテルの人が出てきて荷物を運んでくれた、車は玄関先の駐車スペースに止めてくださいと言われたので止める、チェックインは湖畔の見えるロビーでお菓子とお茶をいただきながら済ませこの時に夕食の時間と朝食の時間を決める、部屋に向かう途中に館内の案内をしてもらう、部屋は地下一階になる、部屋に入り荷物を入れてもらい部屋の簡単な案内をしてもらった、部屋は2人だとかなり広い、茶の間、座敷、寝室、内風呂、露天風呂などがある、部屋は綺麗だけれど、照明のスイッチ類が古さを感じた、早速大浴場に入りに行く、部屋と同じ階にあるのですぐに行ける、適度の大きさの湯船でいい感じ、露天は寝湯と岩風呂になる岩風呂の温度は丁度よかったが、内風呂がかなり冷たく感じた（上がってからフロントにぬるいことを伝えた）その後1階のラウンジで無料の自家製水ゼリーとコーヒーをいただく、紙コップがあったので部屋でいただくように1杯もらった、2階にもラウンジがあるそこでは湖畔を眺めながら紅茶をいただけるそうです、部屋に戻りソファーでくつろぐ、ソファーの座り心地がよく寝てしまいそうになる、夕食は地下一階の「苔庵」で鉄板焼グリルをいただく支笏湖の水でひいた出汁をワイングラスでいただき、突き出し、お造里、グリルで魚料理、肉料理と続き最後に食事となり釜炊白御飯か梅茶漬けどちらかを選べた、最後にデザートになる、目の前で焼いてもらえて温かい物が食べれて良かった、タラバ、アワビ、白老黒毛和牛などとてもおいしかった（料理の出てくるタイミングも良かった）帰り際に夜食に食べてくださいとお稲荷さんをもらった、部屋に戻り部屋の露天風呂に入る、露天風呂には体を洗うところがなく内風呂で洗うことになるが少し距離がある、（大浴場で体を先に洗ってきて入った）お湯の温度は丁度良くいつまでも入って入れる温度、湯上りでソファーに横になって館内Wi-Fiに繋ぎスマホを見ているといつの間にか意識がなくなりかける、夜食にもらったお稲荷さんをいただく、（結構お腹がいっぱいだったが美味しくいただいた）眠くなったので寝ることにする、寝室と座敷、茶の間に段差があるので少し明るくして寝ようと部屋の灯りのスイッチ操作したがうまくいかず、したかがないので床の間の灯りを付けて寝た（これでも明るい）、平日なのであまり泊まっていないせいかすごく静かでよく眠れた、朝起きて部屋の露天風呂に入る、部屋に露天風呂があると好きな時に入れていい、朝食は苔庵の奥にある階段を上がり1階の「草庵」で和定食をいただく、飲み物は牛乳、グリンスムージー、トマトシューズやヨーグルトなどがあった、1卓ずつに水コンロが置いてあり「チップ」や「ホッケ」自家製さつま揚げなどをあぶって温かくしたべた手の込んだおいしい朝ご飯だった、部屋に戻りチェックアウトまでまだ時間があったので湖畔を散歩することにする、同じように湖畔を散歩している人が結構いた、少し寒くなってきたので部屋に戻りまた露天風呂につかる、結構のんびりできたチェックアウトの時はフロント人が少ないのか少し時間がかかった、朝も1階のラウンジで水出しのコーヒーとクロワッサンがいただけるので少しラウンジで待つのもいいかもしれません。少し時間の流れがゆっくりしているような気がします、夫婦やカップルで利用するといいかもしれません。あと周りにコンビニがありません苫小牧だからだとファミリーマート千歳からだとファミリーマートもしくはセブンイレブンになるので注意がしつようです。