The service staff are all very helpful, polite and friendly. The cleaning staff were also excellent during my stay and they came and cleaned the room and gave me new water every day.
The hotel is in a pretty convenient location, within walking distance of two different subway lines and with lots of shops and food right at your door. For anyone who is looking for a budget option with easy access to the city centre, this is a great choice.
My only issue was with the cleanliness of the room when I came in. First of all, there was a very strong smell in the bathroom throughout my stay (the cleaning staff cleaned it many times, it's not their fault, I guess it's a plumbing issue).
One of my two pillows had a very strong smell too. It smelled of sweat and smoke and I really felt like maybe it hadn't been changed since the previous occupant. Maybe it was just that the pillowcase had taken on this smell even though it had been washed (I'm very sensitive to smell) but I really felt like the second pillowcase hadn't been changed. It didn't matter that much, I just used the other pillow instead (I don't need two) but if there had been two of us I'd have asked for a fresh pillowcase.
The biggest issue aside from the smell was the fact that even though there were four elevators, so many people in this building (it's a mix of hotels and other businesses) were using them that during very busy times, I had to wait forever to catch a lift up or down which was a bit annoying.
Overall I think it's a decent budget option if you want to save money.
Terjemah