Hotel berhampiran Party City, Chula Vista

Alright

Stayed here for 1 night, and woke up at 5am to dirty water leaking from the ceiling!!! Called front desk, and they told me there was nothing they could do since it was early in the morning. Eventually had a person come look at the leak, and immediately he said it was a huge issue. All of our belongings on the floor were water damaged! All the front desk could do was give me a bucket to catch the water and extra towels to soak up the water. 1 hour later, they were able to move us to another room that smelled of cigarettes!! Eventually, I was able to speak to the manager and he said he could offer us a 10% discount and that he would not charge us for the other room we were moved to. Are you kidding me? That 10% ($10 USD) isn't even enough to cover my items that were damaged in the process! Stay away unless you are looking for bad management, leaking ceilings, and inconsiderate customer service.

I'm giving the Pier South Resort 5 stars, even though there were some issues with their restaurant. I feel like any company can make a mistake, but pay attention to how they resolve it for you. The hotel is very nice with stunning ocean views, and the staff members all were very friendly. Great location - many places of interest are within walking distance. We paid extra for a room with a balcony and ocean view. On the dates we were there, happy hour with drinks and appetizers were served on the rooftop lounge, we just needed to show our room key. On our last morning, we planned to have breakfast on the balcony in our room, watching the ocean. We called the in-room dining number 3 different times between 8:45am and 9am, but the phone was never answered. We called the front desk at 9am and they had room service call us back. Room service said that they were understaffed and we should call back in 90 minutes to place our order. Call back at 10:30am to order breakfast when checkout is 11am?! We only wanted a bagel and yogurt parfait, but I suppose if there is nobody there to bring the food, then it doesn't matter how simple the order was going to be. The room, parking and resort fees made this a very expensive stay, so not being able to enjoy it in the way we planned was very disappointing. On prior day we did eat at the restaurant, then after we finished, waited over 10 minutes for our check and after we said we were going to charge it to the room, that took another 10 minutes. Again, the restaurant Toasted was probably understaffed. I understand that is a common issue with many companies, but keep in mind that this is an expensive resort with expensive fees. I discussed our concerns with management, and received an apology along with a satisfactory resolution. We will try Pier South again someday, but at this time I cannot even say whether or not they actually offer room service.

Very nice hotel, Tennis court, big poo,l many things for the children to do. loved the coffee shop very good coffee very good croissants.

Friendly staff. Good coffee machine with selections in lobby. Comfortable room Nice gym n pool Only cons is we can heard the loud music of nearby restaurant till it closes at 9pm.

酒店位置優越，停車免費，安靜安全方便，房間寬敞明亮舒適，淋浴間較大，洗漱環境超級滿意，以後去就認準這家酒店了，希望一直保持，的確是San Diego South - Chula Vista值得推薦的酒店

We're return customers to the 1906 Lodge, and always had a pleasant stay. The staff is still great and helpful! Breakfast and happy hour great, and they provide gluten-free options too! We really like the 1906 because it's a quiet and cozy oasis. However, the difference now is all of the rooms have a portable AC unit and portable heaters, as the main cooling and heating system is broken. We were there in July and the outdoor temps hit 79, and returning to the room at 9pm and our Garden King Spa Room was still 77. Not so cozy, and with the portable AC, not so quiet. Take this into consideration with the amount you'll pay compared to other options.