Hotel Mesra keluarga di Chun＇an

I had a good rest. Conducive and quiet at night. I Love the bed and hot shower. The location is perfect.😍

I loved the lake view from my room, and highly recommend higher floors. The bathtub with the open view was also amazing,the beds were soft and sleek. However,I would not rate this hotel as 5 stars; the decor is quite old with its dark colours, a bit worn out wallpapers and quite old carpets in the corridor. It was very noisy with lots of families and their kids. Buliding 1 has two lifts only and you end up waiting and being squashed in a lift all the time. Coming down to breakfast restaurant was about strange as the lift takes you to the basement parking so one needs to go past the cars unless you want to walk outside the building.The breakfast was buzzing with too many people impatient to que politely. Most importantly, I really feel the front desk service needs a lot of improvement; I understand that nobody speaks English, we can use translators,but noone welcomed me properly and wished me a nice stay: my Alipay and passport only mattered. I was lucky with Xio Qian ( front desk boy) who offered to help and share the information about amenities and trips around the lake. I am very grateful to him. The gym in building 5 was a disappointment; One swimming pool is to be shared between 4 other buildings. Because it rained, the water was quite cold in the pool. Overall,this hotel would suit families and kids mainly,but i would not recommend it to single expats and certainly would not rate it as a 5 star hotel.

We went to this hotel since the first hotel we booked through trip refused to check us in because we are foreigners. We wasted the whole day of holidays and had to go to another place, this hotel was nice, good location, friendly stuff

We had an unforgettable experience at Bright Resort in Qindaohu. Everything was absolutely perfect. Spectacular views, amazing villa, delicious food and very kind staff. We enjoyed walking in the nature, the fresh air and the amazing views. We spotted big fish, eagles and aquatic birds. The breakfast and the food at the Chinese restaurant were delicious. Totally recommended for families, couples and singles.

Just decided to spend an extended weekend and booked a room with a balcony to enjoy the view of the vast lake. 1215 was a huge room with basic amenities and an attractive balcony overlooking the huge lake. The hotel is conveniently located next to the busy square and has all kinds of restaurants. The hotel staff provided an early checkin. Despite thier inability to speak English, they would go out of their way to help me. I want to specially mention Zheng who could speak English and was so helpful to help me order food and look for a spa. In fact she took the trouble of calling the spa and booking an appointment for me. I would definitely choose this hotel again for a weekend sojourn

This is a very nice hotel. Big rooms and very modern. Location wise is not near central or the lake. Price wise even duringnoff peak is very expenaive co.pared to the bigger nicer hotels next to the lake. Apparently we have ovepaid. However, the boss is very helpful and helps to arrange with the ferry rides.

I stayed here for one night with my mother and the location of the hotel is really convenient. It is close to the ferry wharfs and has many restaurants just a walking distance away. The staff were cordial and friendly. The room was clean and spacious.

Overall is ok, with a great restaurant, and a chef making superb omelet. But there are 3 points that made the experience a bit disappointing: 1. the gym was temporarily closed. 2. The room I booked, a king Deluxe, was very very small, too small for being a Deluxe, and for a leisure hotel like this. The bathroom has no bathtub, and even not enough space for towels. 3. The staff was always apologizing for some inconvenient, but didn't instead try to solve the problem. For instance in the pool side, I asked for a couple of drinks with ice and straw: they had no straw and no ice there, and didn't want to ask the bar or the restaurant to bring, so I only can take it in that way, with their apologies. Really not what you expect in this kind of hotel.

來千島湖旅遊訂購這家酒店真的是太驚喜了。 衞生：非常乾淨乾爽！感覺像新的床鋪一樣，睡起來很安心。房間沒衞生死角，細節滿滿。 設施：酒店二層有免費的泳池和健身房，一層早餐種類也非常非常豐富，而且到十點哈哈。 服務：非常貼心，特別熱情。恰逢中秋節還送了我們月餅作為伴手禮。 位置：距離銀泰城1公里，就在千島湖廣場附近，可以在銀泰城坐站點巴士直接到杭州很方便，不用去高鐵站周折啦。整個酒店也非常大氣，很多公交車都經過，在當地很有名的度假酒店。 非常驚喜的四星酒店，下次還會再來！

We book 2 nights an exclusive lake view room. The lounge 17F was very low in service, you get drinks and food between 5:30-7:30pm and loud music. On lake side the hotel did construction staring before 8am was very noisy and front desk did not care. They offered some chocolate, for compensation. The pool was dirty and freezing cold. The worst Sheraton I have been and I can not recommend.