1 Industry Hills Pkwy, City of Industry, California, 91744View Hotel Details
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Pacific Palms Resort Guest Reviews
4.3/5
Very Good
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(60)
Positive reviews(58)
Reviews with photos/video(15)
Classy environment(19)
Awesome stay(14)
Awesome rooms(12)
Clean and tidy(9)
Friendly staff(7)
Quiet & comfortable(6)
Negative reviews(2)
Mark-husayn
Deluxe Room
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel is an old hotel, but it is very comfortable, with perfect infrastructure, good service attitude, clean and hygienic, and beautiful environment.
Guest User
Deluxe Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2022
Great experience staying at the Pacific Palms Resort! The staff are all friendly and professional from the front desk to the restaurant servers, special kudos to Dante, Hector and Rogelio for their five star customer service, the facilities are clean and organized, my room had great view of the city skyline, the food at the restaurant was delicious 😋 I'm definitely coming back on my next visit to CA!
Maria Bianca Razon
Deluxe Room
Stayed in Jun 2023
Family
5 review
3.5/5
Posted on Jul 28, 2023
Reception should communicate better.
LiKen
Deluxe Room
Stayed in Feb 2022
Couples
1 review
1.0/5
Posted on May 11, 2022
Will never go back. Does not lean your room at all through out your whole stay.
r@mon
Deluxe Room
Stayed in Dec 2024
Other
13 review
3.0/5
Posted on Feb 25, 2025
Only suitable for golf enthusiasts, the room facilities are old, and there is no heating and air conditioning in winter
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Guest User
Deluxe Room
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Aug 31, 2024
I stay at this hotel every time I come to Los Angeles. I have stayed there for more than ten nights. If Ctrip has an event or a coupon, it only costs a little over 1,000 per night. It is a very cost-effective hotel in the Los Angeles area. The parking lot is large and parking is free (this is very important. Many hotels charge parking fees of basically 30-45 US dollars per day. This is a hidden fee that sometimes cannot be seen when booking a room). It takes about 45 minutes to drive from the Los Angeles airport if there is no traffic jam. It is also convenient to get on the highway from the hotel. The hotel is very quiet, and there is a police car parked at the door all year round, which gives a sense of security. The hotel has its own golf course, and the view from the room is great. There are not many people staying here on weekdays, and there will be more people playing golf on weekends. The room is not particularly large, but there is no problem living there. The facilities are a little old, but they are clean. So I highly recommend this hotel.
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May2017
Deluxe Room
Stayed in Dec 2024
Business travelers
27 review
4.1/5
Very Good
Posted on Jan 18, 2025
The hotel environment is very good, suitable for vacation and playing golf🏌️. The facilities are old and the elevator is always broken. You have to find the working elevator, otherwise it will be a problem to go up and down the stairs.
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Guest User
Deluxe Room
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 8, 2025
Located in a scenic area, you can see the whole LA from the window. The lobby is grand and majestic. The room is average, not luxurious, and is at the domestic 3.5-star level.
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Cindy Yumi
Deluxe Room
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Dec 27, 2024
The hotel is quiet and the service is good, but it is inconvenient to buy things and there is no vending machine
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Guest User
Deluxe Room
Stayed in Jan 2025
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Perfect, good environment, very quiet, very suitable for golf lovers to stay.
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Guest User
Deluxe Room
Stayed in Sep 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Nov 3, 2024
The environment is very good, but the hotel is a bit old. The quilt is very thin, and there is no thick quilt. The room is quite big and the service is good. But the facilities are quite old and cannot be compared with domestic hotels.
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Guest User
Deluxe king Room
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 6, 2025
The room is clean and has no smell. The service staff is very friendly.
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Guest User
Deluxe Room
Stayed in Jan 2025
Business travelers
39 review
4.2/5
Very Good
Posted on Feb 11, 2025
The environment and view are great, but it's a bit old!
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Anonymous User
Deluxe Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Very good business travel accommodation experience, will book again next time
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Diliuganxiaowupo
Deluxe Room
Stayed in Jan 2024
Solo travelers
9 review
3.5/5
Posted on Feb 19, 2024
It is said that this hotel is opened by *********. The environment is very good. There is a 36-hole golf course and a driving range. You can play golf if you have enough time. But I saw the tissues thrown by the previous guest under the bedside table. It was not cleaned up. It was disgusting.