Hotel berhampiran Museum of Lancashire, City of Preston

This has been the best Travelodge yet. I have stayed at a few. It's friendly,warm, clean and my room was spotless, warm and inviting, not as small as other Travelodge hotels. The room was spacious. The little cafe/breakfast area was really nice, lots of breakfast stuff and the menu was not overpriced. The staff were lovely. This is one that I would call cosy all round. When you first see it you could be put off looking at the outside but ignore that, it's lovely inside.🥰

Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.

Not all Premier Inns are the same! Everyone at Preston Premier Inn goes out of their way to be helpful, kind and nice and really want to make the customer feel welcome. Well done - nothing was too much trouble during our stay particularly Mikey and Sue. Both really seemed to enjoy looking after customers - particularly as the weather was so bad. Really excellent breakfast - freshly cooked and replenished (not always the case at Premier Inns). Our heating was troublesome - sorted eventually, again keen to ensure we were comfortable - thank you to all!

Just got home after staying in The Blue Spruce penthouse apartment here. Cannot fault the apartment. Was a good size lounge kitchen area, bedroom a good size and so was the bathroom with large shower plus freestanding bath. The only problem was the smell when we went into the bedroom. Definitely a cat piss smell...even though it's supposed to be ” no pets” policy. Messaged the owners who said the smell must be coming from outside...it wasn't! They told us they would send someone to change the bedding...not the issue as the bedding was clean! I messaged back telling them this. On returning back in on Saturday evening the smell was just as bad....had to have a fan on and windows open all night. On leaving on Sunday morning I messaged the owners again saying the smell was on the carpet in the corner of the bedroom...definitely a cat piss smell!! Now 3 hours later and no reply from them to say they've been to check it out...or sorry your stay wasn't as enjoyable as we would of hoped. Not the best service. Wouldn't stay again or recommend the place unfortunately as other reviews were good.

Really nice place to stay i was never bothered by anyone very private, bit cold in room but not a big deal for me .Close to everything in preston cant go wrong enjoyed my stay i will be staying here again

Unbelievably good experience. Amazingly good value for money. Really great, friendly service, beautifully clean premises and room, gorgeous smelling linen, really comfy bed… best nights sleep I’ve had in a hotel. And riverside views. Would highly recommend and can’t wait to stay again. Great location - only a 10 min walk into the heart of the city centre, also on the doorstep of beautiful walks along the river Ribble through Miller Park and Avenham Park.

Came to Preston to surprise son for his birthday. Stayed here for 1 night. 2 bookings, 2 rooms. Room 6 is with a shared bathroom. Daughter stayed in room 6. Me and husband stayed in room 2 with private bathroom. Very warm welcome. Told all info including how to work the door if shut. Room was lovely and clean. Small double bed, very soft and squishy! Bathroom contained toilet, sink, shower (didn't use shower so can't comment on jt. Breakfast was included in room price and was lovely. Choice of cereal, toast, cooked breakfast. Had the cooked breakfast which comprised of bacon, sausage, plum tomato, mushroom, beans, hash brown, fried egg and toast. Choice of tea, coffee, filter coffee, juice. Only downside was very squeaky flooring...no matter where you step, it creaks, but that's what happens when it's a proper wood floor! Carpets are lovely and thick!!!!! About 15 mins taxi ride from town! Definitely recommend this place and will stay again if staying overnight in Preston.