Hotel terbaik di El Serrat

El hotel muy bueno, cena y desayuno delicioso. Ubicado en un valle maravilloso, en el pueblito de Serrat. Destaco la atención del camarero argentino, Franco, que con una sonrisa permanente y excelente predisposición, nos hizo sentir como en casa tanto en la cena como en el desayuno. Gracias Franco!

I spent two mid-week nights over there. A friend and I went for a short ski trip form Barcelona. We had booked that hotel trough one of those internet platforms where you can book the accommodation plus the ski passes. I guess it's a bit cheaper like this. Maybe that's why we got a rather small room. I didn't actually see the rest, but based on the emergency map placed in the room, we could compare the sizes according to that map, and we weren't the luckiest ones... We didn't complain though. Two blokes wouldn't really care much about that. So, the room was a bit small, but good enough. The beds, really comfy and the bathroom clean and spacey enough. The furniture is rustic style which matches with the scenery. The reception was taken care by a gentleman who brief us after pulling some questions. There is a indoor parking if you need and a ski look. The hotel has a small indoor pool with jacuzzy, a couple of sauna facilities (one was not operative...) and massage is available upon request. There was a low booking so the bar was rather quiet during the evening, but it was week day and not the best snow reports so it was very quiet. Maybe a small pool table or alike would cheer up the lone tourists like us. The restaurant was excellent. We had two breakfast and one dinner. The breakfast buffet was well stocked and with a good choice of products. The dinner was really good. Both in quality and quantity. The staff who served us in the restaurant was also very friendly and helpful. Th same applies to the room girls who helped us a couple of times providing robes and some other explanations to find our bearings inside the corridors. Overall a positive experience.

I did a lot of research on this hotel when I booked with Crystal Ski. I had a fantastic stay at Hotel Yomo Patagonia - the staff were all so lovely and helpful. The rooms are large and extremely clean, with stunning views. They do have single beds though! The hotel cleaning staff seemed fine with us pushing ours together temporally. Things to know. The restaurant is on the 4th floor. My room was also on the 4th floor right next to the restaurant, and this stressed me out when I first noticed, however I barely had any noise disturbance. I can imagine if there had been school trips though, this would have been an issue. The ski store room is easy to access and you guy rent padlocks from the front desk. The hotel is next to a ski lift that goes up to the slopes, you basically have a private ski lift and avoid any queues! The bar area downstairs do great cocktails and is a lovely place to relax. The best thing about this hotel was the hidden wood fired hot tub that you can book at the front desk. We did it twice and this is a memory I’ll remember forever. Definitely do it if you’re staying at this hotel!

I just can’t fault this place. We went for New Year and had limited expectations given how good value the package was through Crystal Ski. The owners and staff made it a New Year to remember with a 7 course banquet, flowing wine, amazing hospitality and truly authentic Andorran experience. We were half board and the breakfast and evening meal continued to be of a high standard throughout the week. Nelo, the Head Waiter and his team were attentive and efficient The hotel is a short walk from the gondola and Arinsal Centre. The rooms are comfortable and clean. What more could you want?