Hotel terbaik di Ehrwald

Wir waren nur eine Nacht hier, haben uns aber sofort wohl gefühlt. Es gab vorher Info, dass die Rezeption nicht besetzt sei, aber alles gut vorbereitet ist. Dies stimmte auch. Es war eine Infoschreiben und der Schlüssel am Tresen. Das Zimmer war direkt unterm Dach mit kleinem Balkon zur Rückseite raus. Auf der Rückseite der Unterkunft war ein Pool, eine Relaxzone mit Liegestühlen, ein Platz im Garten, mit Stühlen und Sonnenschirm, etc. Das Konzept der Unterkunft ist einfach: Mach einfach selber. Es gibt eine Küche mit Selbstbedienung (Kaffee, Tee, Wasser aber auch Wein). Man schrejbg auf was man nimmt und bei der Abreise wird abgerechnet. Super! Das Frühstück ließ auch keine Wünsche offen. Top!

Recepcion comunication katastrofe

Got to spend 2 days at this hotel with EF tours. Very nice hotel, but the person that went above and beyond to make it that way was Dominic on the night shift. He was extremely polite and helpful with everyone he came in contact with. We came down for a few drinks and within that two hours we saw him bartending, fixing laundry machines, taking in new guests, and fixing a guest’s shower. Wonderful experience!

Sehr gut gelegenes Hotel ideal zum die Gegend erkunden. Die Highline 179 ist direkt nebenan und ebenso die Ehrenburg welche durch einen Schräglift oder zu Fuß ereichbar ist. Die Zimmer sind modern und groß und sehr sauber. Das Essen und das Frühstück sind sehr lecker und reichhaltig. Wir kommen bestimmmt wieder.

Warning: A heavy brass key inscribed with your room number and the name of the hotel (Hotel Moserhof) is provided at check-in. If you misplace the key, you will be charged 140 Euro. I had the unfortunate experience of misplacing the key as it happened to slide into a hidden compar**ent in the dash of our rental car. After leaving the hotel the next morning and driving to our next destination, the key slide out. Only being 20 minutes away, I returned the key to the hotel and I was reimbursed the 140 Euro. I informed the hotel at check-out that I was not able to find the key. The owner or manager was extremely unpleasant and he forcefully informed me with an expression of anger that I would be charged 140 Euro. I informed him that I would pay the charges but that I felt that I needed to alert other travelers reserving a room at this hotel of this situation. The desk clerk had given me access to my room the evening before she departed so that I could re-enter my room for the night. I had not thought of the implication that the key could be in the hands of someone who might cause harm. The worst part of the experience was that I got very little sleep the night the key was lost. I was frightened that if someone had found the key, they had the ability to unlock there front door of the hotel and a key to my room. I moved all the chairs against the door for some security. There was no one at the front desk through the night who could assist me in changing rooms. There was a number on the front door for emergencies only. During check-out, the hotel desk clerk did not speak fluent English so it was difficult to work with her but she found a colleague who spoke English that was kind and helpful and I truly appreciated her assistance in paying for the key and resolving the issue. There are many wonderful hotels in this region, I would advise you to think carefully before reserving this hotel to avoid an unpleasant experience in the event of a misplaced room key.