Hotel terbaik di Arrawarra

Clean.

We stayed in the Gumnut villa which was absolutely horrible. The toilet was flooding the bathroom floor, the shower head in the ensuite was like being hosed by a fire hydrant. The toilet in the ensuite felt tiny, like it was meant for young children. There was an ants nest in the light above the master bed which was dripping ants and nest pieces on me throughout the night so we moved the bed out of the way. The fan in that room was vibrating so bad that it would shake more ants onto the bed. The aircon was working but I don't think the room was insulated so it was never enough. We had two fans running to try and push cool air into the kids room for the entire week we were there. The matresses felt absolutely horrible and felt like I was going to roll off the bed each time I move. There was some mould on the bedroom walls. The whole cabin was just old, outdated and very worn. The wifi hardly worked which was not so great because there was also no cell service in most of the park. Great if you want to have no connection but not so great when you need to use the internet to search for places to go and things to see in the area. Why am I giving it 4 stars? Because of Jan! The staff there were amazing! Jan tried to do everything in her power (and then some!) To try and help us out. She was incredible! The facilities were also great! Lots for the kids to do, direct beach access, kangaroos all over the place, pools, water play equipment, slides, tennis courts, archery, go karts, all great fun! The bikes are old and pretty run down so not worth renting. Thanks again to Jan! We hope to stay here again but in one of the more modern cabins (or in our own tent).

Stayed 5 night in early May . Great place !! Very comfortable, everything we needed in room and exceptionally clean . The manager Kelly was extremely helpful and nothing was a problem for her , she made our stay very memorable . Great meals and entertainment in the Tavern . All in all a very enjoyable, friendly place to stay . Looking forward to our next visit.

We booked with travel auctions for a superior cabin. Upon ringing to confirm booking I was informed it was a standard cabin and they would upgrade me in relation to my booking when I arrived and saw the cabin it was not an upgrade at all compared to the original cabin booked. Upon speaking with park staff she said yes your cabin has an oven and the other cabin did not which was a lie and the bed is in a different spot which it is not. I would not recommend this park or believe what the park staff say. Yes there are other parks in the vicinity and yes in future I will take the recommendations. All I want is what I had paid for on my booking papers. I also know it’s not the Hilton but I should get what I paid for.