Hotel terbaik di Broadbeach

Easy to access with the car on arrival, and then just leave it in the car park. The location was fantastic, being able to walk to a cafe for breakfast, or the tram to head into Surfers Paradise, or across the bridge to Pacific Fair and even restaurants downstairs. The staff were super friendly and got us checked in and out without any fuss. The room was spacious and reasonably well appointed. Cleanliness was sub-par with the bathrooms lacking attention to detail such as soap stuck to the bench top and dusty wall tiles. The room boasted ocean views, however, very difficult to see through the dirty, hazy windows. The TV lacked any smart functionality and the wi-fi was intermittent and slow. The fridge had an error which resulted in loud beeping when the doors were opened. The issue was known as a label had been put on the door that pressing a button stops the beeping. Not ideal with sleeping children. There seemed to be a lot of noise at night from the road, even on the 20th floor. The pool was a pleasant temperature considering the time of you. Unfortunately the spa was out of service for a renovation. Overall a pleasant stay apart from those issues with the room.

前台熱情，員工友好，停車方便

We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.

The 3 bedroom apartment with water views that we stayed in was beautifully set out with balconies from each bedroom and from the lounge room. We had a great view and woke each morning to see the waves and beach. Unfortunately: There was NO soundproofing in the rooms and there was definitely NO double glazing. We were on the 13th Floor and we could hear what people were saying from the pool which was on the 4th Floor (yes we had all our doors closed.) On Saturday night the music was so loud that we thought we were part of the parties down below as we could hear people celebrating and could hear what was being said from 13 floors above. The rubbish bins are collected at 5.30 a.m. and therefore we were woken up at that time on a few days. They finished collecting at 5.50 a.m. so we tried to get back to sleep…….but….. I know you can’t alter what time rubbish is collected, however with the lack of double glazing or good soundproofing, then there is no way to avoid being wide awake at this time. The bedrooms have 3 windows and pull down blinds were on the windows - well they didn’t fit correctly and therefore once the sun came up we were up !!! I did call Reception to ask if someone could come up to see if the blinds could be re-rolled and the Reception staff member was lovely. Within 5 minutes a young man was at our door to work on the blinds - fast response, thank you. He did try and re-roll the blinds so that perhaps they could be more flush and fitted into the window cavity but they were too tight and he couldn’t even get one off the roller. A suggestion would be to have black out curtains in each room. The toilets took forever to flush, even if a tiny amount of toilet paper was put into the toilet, you have to push and hold the button down for ages and ages and ages. I know this sounds trivial, but I put this in so that perhaps a small adjustment might make all the difference. We always stay at Avani Broadbeach, which is only 1 block away, but what a difference it is. Avani, although being on a main road, is so quiet, whereas The Wave Resort is so noisy with the cars, motor bikes, nightclubs and restaurants right below the Resort. Yes you are in the middle of so many restaurants and eateries but you also have the noise that goes with it. If the rooms and windows/doors were soundproofed then it would make such a difference but I doubt that can be done after the building has been built. We were notified that building works were being undertaken around us, but they were nothing noise wise compared to the loud restaurants and traffic. I would not recommend staying at The Wave Resort unless you are young and party goers OR deaf.

My daughter and I enjoyed a fabulous 3 night stay in a Seaview 2 Bedroom apartment. It was very spacious and comprised 2 bedrooms, 2 bathrooms, a full kitchen, a large living room and generous dining area with a table that seated 4 people. There was also a well equipped laundry. The decor was fresh and clean. Both bedrooms were similar in size but one bedroom had a 2 hand basin vanity and walk in shower in its ensuite whereas the 2nd bedroom had just the one hand basin and smaller shower. A generous balcony afforded a view towards the ocean. The beach is an easy 10 minute walk. The swimming pool and garden area was lovely, exactly as the online picture represents. There is also a light and airy indoor pool at ground level. The small on-site coffee shop was a bonus for that early morning latte and pastry or toastie to start the day. Next door to Bel Air is a Pizza Hut and convenience store and a short 6-7 minute walk over the road is Pacific Fair, a very large shopping complex. Also over the road is the Sth Broadbeach light rail and bus stop. Bus 777 runs from here to the Coolangatta airport at 15-20 min intervals throughout the day and into the early evening. Likewise is the trip from the airport. A wonderful service that cost approx $6.50 for an adult. Cheaper again from seniors. Reception staff were welcoming and always cheerful and helpful throughout our stay. Reception is not open 24 hrs and had closed when we arrived in a late flight. However, the instructions we were given to access our room key and then find our room were very easy to follow. There was a ph number included if extra help was needed. Thank you Bel Air for a lovely experience. We are looking forward to returning for a longer stay.

We recently got married at the Mantra Broadbeach on the Park. We stayed in a three bedroom apartment on the 16th Floor, and the room exceeded our expectations. The view from our balcony was magnificent, and the modern clean and spacious apartment provided us with everything we needed. For our special occasion, we must say a massive thankyou to Corey the Reception Manager. He was extremely helpful from the outset, and was always on hand if we had any questions or issues. We have to say a big thank you to Corey. He put us at ease, and always had a smile on his face. We would highly recommend a stay at the Mantra Broadbeach on the Park. Great location, fantastic apartment, and lovely staff. We hope to stay there again. Thanks again. John & Gaynor.