Temukan Penginapan Anda di Docklands

Lovely location, staff super friendly and helpful- lots of nice restaurants & shops are walking distance- would stay there again

I generally write a review well after leaving so as to gauge the entire experience. I’ve been here 2 hours & I’m ready . I’ve stayed here many time due to the great location, close to great public transport, a walk to the shopping streets, huge rooms and the quiet that only comes from old solid buildings . The rooms are extremely comfortable with great kitchens in small but well thought out studio rooms . I once lost a bag of expensive jewellery here . The staff went to huge trouble to find & return it to me, so I’m grateful returning customer . Though with so many very good hotels the Grand holds it own on all levels . It’s also not high rises which I love . My visit today was another Grand moment ( excuse the pun ) . We arrived quite late and were greeted by a lovely helpful man who assisted with parking. He then sat me down & we had a brief but pleasant chat with a few much appreciated suggestions give to someone who knows the city well . This gentleman left no doubt that he was waiting on our arrival greeted us by name, with patience & a concern only that our check in would be quick, smooth and all our needs would be met. Having just left hospital ( he didn’t know that ) it was the perfect mix of professional informative welcome & the comfort of arriving home . We were quickly in our extremely cosy room where I soaked in a bath. The products supplied were delicious, just the treat need . I then notice on the table a hand written card & a bag of chocolates- my day way getting better with age . If feeling at home & comfort are important to you look no further than the Grand Grand Hotel . As Denise quoted Oscar Wild on the card “ those whom God loves grow younger “ . I’m expecting to wake you & be 30 !!

Traveling as a group of 2 mothers and 2 daughters (late teens), the 2 BR Executive suite was perfect. The apartment was clean, bright, spacious and just so comfortable. We will definitely use again. The staff were attentive and friendly, and even called me a few days before our stay to ask about bedding configurations, whether we needed a car park, and a few other details.

The apartment was clean but very small. We got a message the day before to say we needed to pick up keys from an office, rather than the building. Instructions on how to find the building were minimal and not clear so it wasn’t easy to find while dragging bags. The apartment wasn’t set up as requested - we had booked for five people and we had to hunt for the linen etc. The air conditioning was faulty. The modem wasn’t switched on and despite signs not to touch it, we were told to turn it off and on! The dishwasher wasn’t on and the power switch was really difficult to access. We had multiple requests to the staff and responses were dismissive and rude. We would not recommend staying here as the area was deserted on the weekend with barely any food options.

Fantastic accommodation, friendly staff who were very helpful. The location is a short walk to convention centre and DFO. Trams are also a short walk away. The 2 bedroom apartment was clean, well equipped and very comfortable with views of the Yarra and the bay. Will be our choice to stay at when visiting Melbourne.

I stayed here with my teenage daughter for a quick weekend trip to see Harry Styles concert. Excellent location if you are going to a concert or any event in Marvel Stadium. It took us less than 5 minutes to walk back to the apartment after the concert. It is also less than 15 mins walking distance from the District Dockland (shopping centre and restaurants). Convenient store nearby as well within 5 minutes of walking distance. The apartment is fairly basic. It is neat and clean. The bedroom doesn’t have air conditioning so we have to rely on the air conditioner in the living room. The days we stayed were fairly cool but I still felt a bit too warm in the bedroom despite I have been running the air conditioner the whole day and throughout the night. The bathroom is very small and you won’t find much space to put your things / clean clothes / toiletries etc. We stayed for 2 nights and no housekeeping service to vacuum the room / change the towels etc. The bed / pillows are not too comfortable. Staffs we met during check in were friendly and helpful. The reception only operate during certain hours so we have to leave our keys in a box at the end of our stay when leaving the apartment. The room we stayed looked across the waterfront so the view is nice. It didn’t cost us too much for 2 nights so it is great value.

Great location with stunning views. Very comfortable beds and sofa. Also enjoyed the pool.

This is convenient to get to from the trams/Skybus/Southern Cross station and the studio was reasonably comfortable BUT We always travel with special clip together cutlery - a gift from our daughter - we left the forks on the sink to wash and house keeping threw them away but did not take away the two empty cans and one bottle which were rubbish. When I complained I think the bloke on the desk thought it was a bit of a joke. The housekeeping manager was supposed to call us but of course they have not. They will be very hard to replace. The bed had just one rather flat pillow each so had to try to use hard couch cushions which was not very successful. The air conditioning in the lounge room broke down in hot weather which was not comfortable. We hung up our towels as directed to say we would be 'green' and not waste energy but they took them and replaced them anyway. We are Platinum Accor members - won't be staying there again!